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Trustly

The online payment service was formed in 2008 to provide a direct payment platform for the e-commerce industry. Trustly enables users to make instant bank transfers, eliminating the need for long card numbers, sending the card numbers to the casino for verification, or fees charged for making a transfer. You only need a bank account in one of the hosting countries to transact through this platform.

It is regulated by the Swedish FSA, which is tasked with the responsibility of regulating Swedish banks. Initially, the company began operations under the name InstantBank before changing to its current name. In 2010, it made rigorous expansion plans that saw its revenues increased by over 200%. Later in 2014, it entered a partnership with PayPal and Groupon, which saw the launch of another service, the Payout Express. Similarly, the company’s client base increased as it now serves more than 50 million clients; the majority consist of online casino players. The service is also available via tablets and smartphones through the company’s Trustly app.

Trustly Logo

How Does Trustly Work with Online Casinos?

When depositing, the player selects this mode of payment and is directed to his country. A list of banks that offer instant transfers appears so you can choose your desired bank, enter the login details and confirm payment. The platform does not save the user’s password for enhancing the safety of the user’s information. Cash is deposited to the player’s account instantly. Only banks located in Northern and Central Europe (the Eurozone region) offer the service, i.e., Nordea, Wedbank, and Handelsbanken in Sweden, Pekao in Poland, OP, Aktia, and Sampo in Finland and Swedbank in Estonia.

Users who have opened accounts with these banks can make instant deposits via this service. However, if the player’s bank does not have this payment service, he can use the service only that the transaction takes a longer time. Recently, the company set up a Direct Debit system designed to reduce the time for submitting bet payments. Users only need to connect their bank accounts to Trustly app, and all subsequent bets are placed at the click of a button.

Online Casinos with Trustly

Most online casinos use the service as it is a safe and reliable means of making payment. Here are examples of such casinos:

Leo Vegas

The casino has an attractive logo, featuring a lion called Leo to depict strength. It has a desktop and a mobile version and boasts a vast library of online games. They include table games, video slots and up to nine progressive jackpot games (Mega Fortune, Hall of Gods, Mega Fortune Dreams, and the Arabian Nights, among others)

Wunderino Casino

Its founders were operators of established names like Mr. Green, Pokerstars, and Unibet. Wunderino casino name was coined from a German word that means wonder. Apart from its attractive backdrop, the site is optimized for German, Norwegian, Finnish, and Swedish languages. It has more than 400 games and NetEnt has developed most of them.

Dunder Casino

The dunder casino is relatively new in the industry but boasts an impressive library of games (800 casino games). This instant-play game was launched in 2016 and has since attracted a large following thanks to its intriguing gameplay, modern design, and attractive settings.

Online Casinos with Trustly 2019


CasinoBonus & Free SpinsGamesDeviceRating
$88 no deposit

300+ Games

  • Desktop
  • Smartphone
7 / 10 Read review PLAY NOW!
$100 BONUS
+ 200 free spins

1000+ Games

  • Desktop
  • Smartphone
9 / 10 Read review PLAY NOW!
$100 + 50 free spins

400+ Games

  • Desktop
  • Smartphone
8 / 10 Read review PLAY NOW!
$1000 BONUS
+122 Free Spins

1000+ Games

  • Desktop
  • Smartphone
9 / 10 Read review PLAY NOW!
400$ BONUS

400+ Games

  • Desktop
  • Smartphone
8 / 10 Read review PLAY NOW!
1000$ BONUS
+200 Free Spins

1300+ Games

  • Desktop
  • Smartphone
8 / 10 Read review PLAY NOW!
$1600 BONUS

500+ Games

  • Desktop
  • Smartphone
8 / 10 Read review PLAY NOW!
$600 BONUS
+ 200 free spins

1000+ Games

  • Desktop
  • Smartphone
8 / 10 Read review PLAY NOW!

Is Trustly a Safe and Secure E-wallet?

Many features make this e-wallet service safe for users. First is the fact that the Swedish regulatory body regulates it for banks. Secondly, the service does not save the user’s online banking password to avoid malicious people from accessing and using such privy info. Also, the player needs his bank’s login details to access his account. This means a third-party can only access your account if he knows your bank, username, password, and your phone for the confirmation code. What’s more, the service employs a protection system used by banks and a 3D authentication tool required for making deposits.

Customer Support

The site has a contact form where users can launch complaints that have not been addressed in the FAQ section. There’s also a customer support telephone number +441903680417. The staff is available from 0900 to 1700 CET Monday to Friday. All the customer support systems address customers in English, though the site is displayed in Swedish, English, Suomi, Norwegian, Polish, Spanish, and Dutch.

Trustly Pros and Cons

Advantages

  • Users are not required to share their details when depositing
  • Deposits reflect instantly on your casino account
  • Users don’t need to register with the platform to transact

Disadvantages

  • The transaction takes longer if the player’s bank does not offer the service
  • An online transfer fee is charged on your bank

trustly_app

FAQs

Unlike other payment platforms, you don’t need to create an account with Trustly casino to deposit or withdraw. You only need to choose the service from the casino’s cashier list and follow the steps provided to transact.

It is free to set up an account and make deposits via this method. However, some banks charge a small fee for making the transfers, which are usually included in the deposit amount. Be sure to check with the bank when using the service.

The payment platform sends money instantly to the user’s bank or casino account residing around the Eurozone region. Thus, if your casino offers this payment option, your cash appears in your bank account as soon as the casino makes an approval. However, if your bank does not provide this service, you may wait for three days before making payment. The company also reverses accidental transfers through a simple online procedure. You only need to fill out a form and submit it to the support centre.

The minimum deposit amount for this service is $40. Its withdrawal limit is pretty friendly as users can cash out amounts as small as $10. The maximum withdrawal amount is $10,000. Note that this service transacts in EUR, SEK, DKK, and PLN currencies only.

The user may be charged a small fee for using the service. The fee varies, depending on the user’s bank hence, the need to check the site for full details.

Sabina Kugler tested and rated Online Casino Payments

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