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Rizk Casino Review

Highlights

  • Several promotions across the week
  • Availability across mobile platforms
  • High security
  • Round the clock customer service

Cons

  • Varying withdrawal times
  • No phone support
  • Low wagering limits for the welcome bonus

Payment

  • Klarna Logo
  • Neteller logo
  • Paysafecard logo
  • Skrill logo
  • Trustly logo
  • Zimpler logo

Software

Min. deposit

$10

Max. pay-out

$5.000

Pay-out period

one hour for e-wallets, 1-3 days for bank transfers and cards

Company

MT Secure Trade Ltd

Games offered

Slots, Live dealer casino, Video poker and Card games

Licence

Malta Gambling Authority
Curacao Gaming Authority
UK Gambling Commission

Contact

Imprint

MT Secure Trade Ltd
GB Buildings, Level 4
Watar Street
Ta' Xbiex XBX 1301, Malta

Trusted

Rizk is all about real rewards and no non-sense, it hit the market in 2016 and is well established as a high-quality gaming site.

8 / 10

Total rating

About Rizk

Rizk Casino online employs a fun and lively website with a superhero motif. However, this isn’t as cringe-worthy as you’d expect and, fortunately, Captain Rizk is not plastered all over the site! The casino has been rated the most exciting gambling site on the internet, having won the best player experience award in its first year of operation. It was also nominated as the Best Socially Responsible Operator and Best Casino Operator during the 2017 EGR Nordic Awards. The site implements a user-friendly interface that makes it easy for players to browse its vast collection of games and hosts up to 400 virtual games from reputable software providers like NextGen gaming, Microgaming, and Net Entertainment.

Rating: 8 / 10

Rizk Bonus & Promotions

Type of bonus: Welcome Bonus
Bonus amount: 100% match up bonus
Max. Bonus: $100 plus 50 free spins

New players are enjoying a generous welcome package that awards the player a 100% match up on the first deposit up to a maximum of $100 and 50 Rizk free spins.

There are lots of promotions that will keep you entertained, these include the Wheel of Rizk which allows players to spin the wheel to win free prizes; You Play, We Play, a time-limited 1-2-hour promotion where players win a 10% casino bonus on their wins or a 20% cashback on losses. They also offer “race promotions” which involves completing timed challenges to win wager free bonuses.

Rizk Bonus Banner

Wagering requirements at a glance

  • Create an account
  • Deposit a minimum of $10 to get Rizk casino bonus of up to $100
  • Deposit bonus expires after 30 days
  • Meet a wagering requirement of 45 times
  • Deposit using all payment methods except Skrill and Neteller

Our Rating and Review to Rizk Casino Bonus

Players receive a welcome bonus offer of 100% matchup of up to $100 along with 50 free spins. The casino also credits the player’s account with ten free spins every day for five days after making a minimum deposit of $10. Players who start with a higher deposit of $50 are entitled to a 200% matchup of $200. Players need to meet a wagering requirement of 40 times the bonus and deposit amount before cashing out winnings within 30 days. We find the thirty-day period pretty reasonable for players to meet the requirements and cash out their winnings.

Additionally, players are entitled to an introductory free spin on the ‘Wheel of Rizk’ for a chance to win additional prizes. They receive ten more free spins, depending on where the wheel lands for playing their favorite slot games. The players may also get Rizk no deposit bonus of up to $25, which they can use on other games. You don’t require Rizk no deposit bonus code to claim this bonus. Those playing for more extended periods may get higher prizes as the Wheel spins, including jackpots and cash prizes. However, the most common prizes are in the form of mega, super, and free spins. Mega and super spins may cost up to $5 a spin and terms and conditions apply. Players need to acquaint themselves with the rules of this part of the game before wagering.

Terms and Conditions for Rizk Bonus

When claiming Rizk casino bonus players are required to meet specific play through requirements. The most obvious is to wager the bonus amount and the deposit 40 times. This play through requirement applies for Rizk casino reload bonuses of up to 100%. Reload bonuses of 200% or higher are subject to a higher wagering requirement of 45 times on the bonus amount. Players who qualify for the second type of reload bonus need to make an initial deposit of $50. Also, they can only claim one bonus at a time and claim the bonus only after meeting the wagering requirements. Different games contribute different percentages towards the wagering requirements. All slot games, for example, contribute 100% while live casino games and table games contribute 10% only.

Players should avoid playing video poker games as they contribute 0% to the play through requirements. The casino explicitly prohibits players from playing Deal or No Deal Live game and those listed in the ‘Dark Side’ category using the bonus. When claiming the reload bonus, your funds are separated into three parts, i.e., funds required to trigger the bonus, the actual bonus funds, and any remaining cash. For example, if you have $5 in your account and make a deposit of $10, you get a bonus of $10, so the total balance is $25. This means that the amount you can cash out is $15, and the remaining balance is the bonus. As such, once you start betting the withdraw-able amount is exhausted first, then the bonus balance ($10), followed by the remaining $5. Players can, however, ignore the bonus at any time and withdraw their monies.

Rizk bonus terms

Play for real money at Rizk Casino

Additional Conditions for:

Welcome Bonus:

  • If the player is found to use the bonus offer or a promotion fraudulently to increase his chances of winning, the casino will reclaim the offer, boosted odds, or promotion and confiscate winnings made thereof.
  • The player can only make a maximum bet of $5 until he meets the wagering requirements.
  • Deposit-related bonuses can’t be accumulated.
  • Wins made from bonuses or free spin features using the bonus funds but are completed after the bonus is wagered, lost or forfeited are reclaimed.
  • Players using the bonus funds to progress through the bonus stages of games like Champion of the Track, Scrooge, Devil’s Delight, and Robin Hood Shifting Riches, among others can cause the winnings from the final bonus to be voided.

Free Spins:

  • Free spins are restricted to specific games unless stated otherwise.
  • Players can only utilize the free spins at the value indicated in the offer. For example, Super Spins are played $1 while Mega Spins are played at $3.
  • A player can withdraw winnings from the free spins at any time as there are no wagering requirements.
  • The qualifying deposit for any bonus should be made as a single transaction; multiple deposits are voided.
  • Some games are displayed in the restricted territories. Players should avoid wagering on such games.
Rating: 8 / 10

Rizk Software

Rizk Casino has joined hands with several software providers to offer a wide choice of games to the players. The main software providers include NetEnt, which supplies popular games like Gonzo’s Quest, Twin Spins, Hall of Gods, Mega Fortune and Starburst. It also offers several live casino games such as Blackjack and Roulette.

This casino also works with Microgaming, which supplies such titles as Mega Moolah, Treasure Nile, Tunza Munni, and Fruit Fiesta. The provider also offers several card games and progressive jackpots on the platform. It has a huge chunk of games on the casino.

Play’n Go is also a leading games supplier on the platform. It has popular titles such as Gemix, Tower Quest and Grin Muerto. On the other hand, Evolution Gaming provides several live casino games and most of the games available on instant play. Other providers that have popular games on the casino include IGT, Quickspin, and Betsoft. You will also find titles from Yggdrasil, NYX Gaming, Edict, Genii, and Red Tiger.

Rating: 8 / 10

Rizk Banking

The following deposit methods are offered: MasterCard, Neteller, PaySafe Card, Skrill, Visa, all of which are instant and fee free. They operate a $10 minimum transaction, with a maximum transaction limit of $5,000 for all methods other than PaySafe Card where the maximum transaction is $200.

A range of withdrawal methods are also offered Bank Wire, MasterCard, Neteller, PaySafe Card, Skrill, Visa. The minimum transaction for any withdrawal method is $20. There is a maximum withdrawal of $200 for PaySafe Card; $5,000 for MasterCard, Neteller, Skrill, and Visa; and $50,000 for Bank Wire. Neteller, PaySafe Card, and Skrill withdrawals are processed instantly. Bank Wire, MasterCard, and Visa withdrawals are processed in 1-3 banking days.

There are no preferred deposit methods, and no specific bonuses associated with deposit methods.

Our Rating and Review on Rizk Deposit Methods

Overall, Rizk casino offers a vast range of deposit options. Credit and debit cards accommodate a pretty large audience as most players make Rizk payments using these methods. Advances in technology have improved the security measures of plastic money, so players are assured of the safety of their financial details. Also, the instant deposit time makes credit and debit cards a favourite option for many players.

Rizk deposit methods

We, however, found the long Rizk payout time to be somewhat discouraging to many players who want to access their money instantly. This feature caused some players to opt for other Rizk cash out methods like e-wallets. PayPal, Skrill, and Neteller allow players to access their payments within an hour or less. Bank transfers ranked last and were more preferred by high-rolling players than other methods. Being one of the most conservative Rizk payment methods, our experts noted that older players were more likely to select it.

Bitcoin ranked last. Though it is a pretty convenient and safe mode of making a payment, it is not as readily available as other methods. We found a handful of players who used Bitcoins to transact.

Limitations and Fees When Depositing Money

Visa and MasterCard provide instant deposit options, and Rizk deposit fee of 2.5% applies for every transaction. The Casino has set up pretty reasonable Rizk deposit limits for both high-rolling and low stake players. The minimum deposit amount is $10, and players can make bets on slot games that range from $1 to $1.50. Maximum slot bets range from $25 to $2500. Live table games have broader limits as players can play a hand of the blackjack for a mere $1 or as high as $2,500. The VIP table requires a minimum of $300. The roulette, on the other hand, has the deposit amount capped at $1,500 (i.e., on the upper limit).

Withdrawals made using the two methods are restricted to certain countries hence, the need to find out if your country supports them. The minimum Rizk cash out amount is $20, and a fee of $2.5 applies for every withdrawal. Also, Rizk payout times depend on the method used. E-wallet methods have a withdrawal time of one hour while credit/debit card payment methods take up to three days. Bank transfers, on the other hand, have a withdrawal time of three days, which can extend to five days when making international transfers.

Rizk withdrawal methods

Payouts with Rizk

Rizk casino video slots have a payout rate ranging between 96.5%-99.6%. Roulette games have a lower payout rate ranging between 94.5%-97.3%, which means that video slots offer a better payout than the roulette. Blackjack variants have the highest Rizk payout percentage of 99.4-99.5%. Note that most of these rates are theoretical values that have been tested over thousands of spins. Our experts found that the values kept on changing during game play by a small margin.

Rizk casino allows independent agencies to analyse and test the payouts and game results for fairness and transparency. However, it does not publish the actual payout reports on its website. Overall, Rizk casino payout rates are fair and favorable for expert and new players.

Rating: 7 / 10

Rizk Customer Support

Rizk Contact Methods:

Rizk Casino online offer 2 customer support methods, a live chat facility on their website where players can talk to a customer representative in the supported languages. If you are unable to resolve things through live chat, then there is a customer support email address. The Customer Service team can help you implement the responsible gaming tools that are available through the site.

How To Contact Rizk Customer Support

From our research and customer surveys, we have found that Rizk has made commendable steps to ensuring that its customers get quality assistance should they get a problem when playing on the platform. The most advertised method to reach customer service is through the chat function. The function is indicated in the main menu at the customer service. It also happens to be one of the most convenient methods to communicate with customer service personnel.

Live Chat at Rizk CasinoIn addition, you can get assisted by emailing customer service via customercare@rizk.com. For some reason better known to the site, the email has not been shared at the customer service page but rather at the bottom of the page. Nevertheless, it is still an effective method that you can use to get help, especially you require a long response to your issue. We have not seen complaints from the use of this method in terms of delays and failure by the site to respond to issues.

Unfortunately, as said earlier, there is no phone support at the site. This is a disadvantage to people who would like to get a quick response when the chat function is unavailable or slow. The site has not made any indications that it will be providing phone support in the near future. Rizk has excellent customer service, which effectively handles complains using the two available methods. Therefore, you should not be worried about not getting adequate assistance.

Does Rizk Have a Live Chat?

Yes. As said earlier, there is a live chat tab at the Rizk casino. You access the function by clicking the customer service tab at the menu. A pop-up window will show up at the side where you will be asked to input your name, email address, date of birth and street address before you can reach a Rizk Casino support agent.

The Rizk chat service is an effective service with assistance offered within a few minutes. A professional team of representatives does good work in dealing with a myriad of issues across the board. We are satisfied with the response time, professionalism and availability of the chat service to users across various locations around the world. Therefore, we recommend chat as the easiest and most convenient method of reaching customer service representatives.

How Long Does It Take to Get Help with Rizk customer service?

The wait time when seeking assistance from Rizk support depends on which of the two methods discussed above that you use. Given that there is no Rizk customer service number, the bulk of customer questions and requests are handled by the chat function. While the service is instant, you may have to wait for several minutes if there are customers on the queue. Given that it is the primary Rizk contact method, this happens several times.

If you a looking for a long response or have documents to back your claims, you may consider emailing the support team. Expect to get a response within a few hours to a day. We feel that these timelines are within the industry’s accepted service timelines.

Rating: 8 / 10

Safety with Rizk

The importance of you being in control of your online gambling experience is of paramount importance and methods and controls are in place to protect players, monitor fraudulent and criminal activity, and avert underage gambling.

Protecting your privacy and ensuring the correct tools are in place to help you enjoy your gambling are also features of the site. They promise a fair gambling experience and transparency with their marketing initiatives. Players who register an account go through a verification process to ensure they are of legal age to gamble. Rizk allows you access to your transactions and gaming history, allowing you to see how much you have gambled, at what times of the day, and in which games.

They offer advice on ‘Enjoying your Play’; a Self-Assessment Test to help you assess your gambling habits and recognise problem gambling; a Reality Check Reminder which can inform you of the time you have spent playing; the ability to set Financial Limits including deposit limits, net loss limits, wagering limits and session limits; a Time Out Period which enables you to take a break from the site; and the ability to Self-Exclude. Players are directed to The National Gambling Helpline and Gamblers Anonymous as support methods for problem gambling.

Rating: 8 / 10

Rizk Casino Games

There certainly cannot be disappointment with the range of games on offer. It offers a healthy mix of live offerings, golden classics, and new titles. All the games are available on instant-play, so you don’t need to download them.

Its table game selection is diverse enough for avid gamers. Blackjack fans can try out different variations of the game, including the Perfect Pairs and the Single Deck Blackjack Pro. Roulette fans will find the famous American, French, and European Roulette variants. The site also hosts several video poker titles that comprise multi-hand and progressive variants. They include Jacks or Better, Aces and Faces, All American Poker, and Deuces Wild, among others. Sports enthusiasts will also find a range of sports titles.

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Rizk Slot Games

Video slots are some of the games that make online casinos fascinating. With titles from different game makers on the site, customers can expect a wide variety. The genres are just as diverse as the styles. You will find unique slots with 8×6 bet lines and basic ones with a 5×3 setup. What you choose to wager on is all about preference. The maximum and minimum pay-outs also vary across different Rizk slot games. We can’t forget to mention the variety of genres.

Titles range from mythical themes such as Arabian Nights, Hall of Gods and Pirates Plenty – The Sunken Treasure to fruit themes like Fruit Shop, Fruit Strike and Extra Juicy. If you love a TV or movie-themed slot, Rizk Casino doesn’t disappoint. Rizk offers a broad category of classic, 3D and videos slots. You can play all the games straight from the site, which is a convenience that we appreciate. Even when on a hand-held device, you don’t have to download any software to access the games.

Classic Casino Games at Rizk

The large selection of classic casino games at Rizk guarantees that gamblers can enjoy their favourites. All games are instant-play and range from card games to table games. Additionally, they come in a host of budgetary options and odds. If you prefer high volatility games, the casino has several alternatives like Lighting Roulette. Players with low risk tolerance can find suitable Rizk casino games. Blackjack lovers will love the available variations, including Zappit, Multi-Hand and Deal or No Deal Blackjack. Roulette comes in nine versions such as American, European and French roulette. Ultimate Texas Hold ‘Em and Texas Tea are the poker variations at Rizk. Video poker is another choiCe Rizk customers can enjoy.

Rizk free games

are available for customers who want to try out slots before wagering real money. If you are a novice gambler, take advantage of Rizk free games. They will give you a feel of the actual offering. Find out the difficulty of the game and the odds. Such details help when deciding your gambling budget. Whether paid or not, the classic casino games at Rizk deliver satisfying performances and fair odds.

Rizk Casino Jackpots

The different categories of Rizk games include jackpots, some of which are worth millions. You can win the jackpot prize at Wheel of Risk or find something else. Some of the most popular jackpots are available at this casino. Mega Moolah from Microgaming is one. It is one of the progressive jackpots that has generated record winners over the last decade or so. Golden Goddess by IGT is another one for the top-rated jackpots that you can play at Rizk casino. The prize pool of a progressive jackpot depends on the number of people who play it and how much they wager. So, the more popular a slot machine is, the bigger the pay-out.

Rating: 8 / 10

Rizk Live Casino

You will enjoy a sleek Rizk live casino that is powered by Evolution Gaming and Netent Live. The live casino games are transmitted via HD camera from the studio that allows online players to make bets and play on the tables.

The leading live casino games on the platform include Three Card Poker, Caribbean Stud Poker, Baccarat, Roulette, and Texas Hold’em. You will find various variants of your favourite casino games with exciting twists of limits and rules. Some of the popular live casino variants include Macau Blackjack, Speed Roulette, immersive Roulette, and Blackjack Paris. Rizk casino introduces new tables and new variants over time.

Both software providers allow players to access the live casino via their mobile devices. Some tables may not be available at given times of the day due to high demand. The casino shows you the tables that are available for play.

None of the live games are available to play free. You must log in into your account and deposit some cash to start playing on the live tables. The table limits differ from one table to the other and are shown once you click on the table. There are also bonuses that specifically target live casino games from time to time. Please check these offers to win big at live tables.
Rizk Live CasinoPlay Live Casino Games at Rizk Casino

Rating: 7 / 10

Rizk Casino App

A mobile casino is offered via the Rizk app which is available on Android and iOS devices. The game selection is a little limited, with approximately 150 slots and games available, but this does not rob you of the thrill of playing on mobile. Classic slots and games like the Game of Thrones, the Fire Joker, Blood Suckers, Jack Hammer, and Batman are available on mobile. Jackpot slots like Mega Fortune and Mega Moolah are also available, and you can still access all promotions including the distinctive Wheel of Rizk bonus tournament.

Our Rating of Rizk Application

Rizk delivers the full functionality of the standard website on its mobile apps, and that is one reason we loved the platforms. A problem with some casinos is that they have limited features for mobile users, which can be underwhelming. Whether you are choosing games or promotions, you can be confident that the mobile app will not short-change you. We found that you get a Rizk Rewards section on the mobile platform. Players can enjoy offerings such as the Almighty Wheel of Rizk, which promises great rewards. The casinos engineered its apps in a simple design. We were particularly impressed by the user interface of the mobile casino. Navigation is uncomplicated. If you want to find a specific game or check out the latest promotions, Rizk casino apps make that easy. The UX is intuitive, responding to the slightest touch. When you have to spin a slot or move cards on a table, especially on a small screen, you need the platform to be as intuitive as possible. We didn’t have to struggle to move around the mobile site.

The casino layout is appealing in several ways. For one, the bright theme of the casino gives the platform a fresh and attractive look. The content is in a smart arrangement. It’s not too cramped that it hurts the eyes or too spaced that you have to scroll too much. A menu at the top left-hand corner saves you a lot of work. Click on it to find what you need. Rizk Mobile apps allow you to deposit and withdraw cash straight from your hand-held device, saving you time. The banking methods available on the standard site are here as well. We tried contacting support from the mobile website, and the response times are impressive. Customers will love the convenience of receiving the necessary assistance without leaving the app.

On which Devices is the Rizk Casino App Available?

Mobile customers have three options – Android, iOS or the mobile optimised site. The Android app makes it possible for numerous customers to access Rizk casino from their phone and tablets. A high percentage of smartphone owners are on Android. The app is developed to work with various supported devices. However, it is not available on Play Store. You have to get the download instructions from the Rizk desktop website. Rizk mobile devicesWe found this a bit of a let-down, especially with all the effort that the casino put into creating a wholesome tool. However, installation doesn’t take long, and the in-app features are worth it. Just check that your device is supported. For iPhone and iPad users, the Rizk iOS app is on iTunes. Download it and start enjoying the experience. You can claim bonuses such as the welcome package and rack up loyalty points just like with the regular site.

If Rizk apps are not ideal for you, maybe because of the device you are using, then try the mobile web version. Rizk has a mobile optimised website that opens on different browsers. The functionalities of this site are similar to the standard platform with almost the same number of games available. Because the platform is universally compatible with various devices, it simplifies things for many Rizk customers. Expect the same level of security. One thing Rizk does differently is requiring mobile customers to register with their phone numbers. Although this offers some degree of authenticity, some players will find it to be a hassle.

Our Conclusion to Rizk App

Rizk casino app has some of the best designs in the business. The online casino is keen about the functionalities of its mobile software. It ensures that mobile customers don’t have to sacrifice certain aspects of the standard website for the sake of mobility. From rewards to banking solutions to game choices, the casino retains some consistency. The fact that you have the flexibility of picking between native apps and a mobile website is a plus point. Although you have to use an installation guide for the Android app, getting the software you require is not complicated. We hope that the casino will have the app on the Play Store, though. The simplicity of the design makes the mobile apps perfect for players of varying skills. Take the time to choose the best Rizk mobile game to suit your gambling needs.

Conclusion

Rizk is all about real rewards and no non-sense, it hit the market in 2016 and is well established as a high-quality gaming site.

8 / 10

Total rating

Martin Hill tested and rated Rizk Casino Review