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Lucky Days Casino Review

Highlights

  • 1000+ gaming options
  • Generous welcome bonus
  • Mobile casino

Cons

  • Welcome package is not available everywhere
  • No phone support
  • No loyalty program

Payment

  • EcoPayz logo
  • Klarna Logo
  • Neteller logo
  • Paysafecard logo
  • Skrill logo

Software

Min. deposit

$20

Max. pay-out

Depends on payment method.

Pay-out period

24 hours

Company

Raging Rhino NV

Games offered

Blackjack, roulette, slots.

Licence

GLH-OCCHKTW0710292018 (Curacao)

Contact

Imprint

Avlonos, 1 Maria House, Nicosia, Cyprus

Trusted

Lucky Days online casino is among the latest addition to the gambling industry. It offers a versatile game collection that caters to players of all skills and risk tolerance.

8 / 10

Total rating

What is Lucky Days Casino?

Lucky Days is a new entry into the market, having launched in 2019. Raging Rhino NV is who owns Lucky Days casino with licensing from the Curacao Gaming Authority. We were pleasantly surprised by the game library and the performance of the site. The 1,000+ games are more than you can find even at the best online casinos. Another reason to check out this casino is the welcome bonus. $1,000 and 100 free spins is a generous package that boosts your playing budget significantly. This Lucky Days casino review delves more into the available offerings.

Rating: 8 / 10

Lucky Days Casino Bonus & Promotions

  • Type of Bonus: First deposit bonus
  • Bonus: 100% up to $1000 and 100 spins on the Book of Dead
  • Max Bonus: $1000

Lucky Days Bonus

The welcome bonus at Lucky Days casino is one of the best we have seen. New customers get 100% match to their deposits up to $1,000. You don’t get all of it at once, though. For your first deposit, the casino offers up to $100, matching your initial deposit 100%. It means that if you start at $40, the bonus is another $40. The second deposit comes with an offer to match 50% up to $200, meaning you would get an extra $20 for a $40 deposit. For the last one, the casino matches you 25% up to 700$. You also get 100 free spins spread out equally over 10 days to play on Book of Dead.

You must deposit the minimum of $20 to be eligible to claim the welcome package. The wagering requirement is 25 times the deposit and bonus. Players can cash out without meeting the wagering terms, but they forfeit any bonus funds in the account. As of this review, the casino didn’t have any other promotions running. We figured that the casino is still finding its footing and will come in with the right offers for its customers.

Wagering Requirements at a Glance

New customers at Lucky Days Casino are greeted with a welcome bonus that they wager along with their deposit. Both the deposit and bonus must be wagered for not less than 25 times before withdrawing the cash. The wagering requirement must be completed within 30 days from the date of the award of the bonus. Any bonus money will also expire 30 days from the date of the ward. Deposits via Neteller, Ecopayz, Paysafecard, and Skrill are excluded from the offer. Withdrawals that are done before the wagering requirement is met lead to forfeiture of the bonus.

  • Deposit wagered along with the bonus
  • The amount must be wagered for at least 25 times
  • The wagering requirement must be met within 30 days of the bonus award
  • Bonus cash expires within 30 days of the award
  • Neteller and Skrill deposits are not eligible for the bonus
  • The bonus forfeits if you make a withdrawal before meeting the wagering requirement

Lucky Days Bonus Review and Rating

Lucky Days Casino is offering welcome bonuses to the new players at the casino. The bonus is offered on making the first deposit. Customers get Lucky Days Bonus of 100% on the deposit amount up to $1000 and an additional 100 free spins on the Book of Dead slot.

Lucky Days Casino Bonus

If you make any deposit worth $20 and above, you will get a total of twice the deposit amount. No Lucky Days bonus code is required to access the bonus. You just need to make the first deposit as per the conditions set at the casino and opt into the bonus offer.

You activate the welcome deposit by clicking at the bonus icon at the homepage or the deposit page after signing up at the casino. Failure to activate the Lucky Day bonus before wagering on the first game forfeits the bonus offer. At the moment, there is no Lucky Days no deposit bonus code.

The welcome bonus is extended into second and third deposits. Any amount that you deposit gets you a 50% bonus up to $200 provided it meets the minimum deposit requirements. You also get a 25% bonus on the third deposit up to $700. Both bonuses come with similar requirements as the first deposit.

As for the free spins, you get 10 free spins to play the Book of Dead slot for ten days after making the first deposit. Each of the daily batch of free spins expires with 24 hours after the award. Any amounts that you win from the bonus spins are entered into the bonus cash. You will have to wager the bonus 25 times before it is available for withdrawal. Your wagering must be done fairly. The casino has the right to cancel the offer if it determines that you abused it through suspicious wagering practices. We find the bonus times less strict, especially the wagering requirement. The bonus amounts are also reasonable. For that we give the casino 8 out of 10.

Terms and Conditions

This bonus offer is available to one account per user at joining the casino. Should the casino determine that you are using more than one account, it will stop the offer and possibly take other forms of action against the user. Besides, when you open your account, ensure that you confirm your account via the methods that you gave when signing up at the casino.

The minimum deposit to the account is $20. Then, you must opt-in for the bonus either at the deposit page or homepage. The Lucky Days bonus amounts will be added as soon as the deposit is received and posted to your account. At the casino, you have the freedom to choose a wide range of games that you can bet on with the bonus and deposit. However, you should use the deposit in a manner deemed fair and not just reducing your wager amounts to lower your risks.

If you would like to earn from the free spins, ensure that you complete the given batch before the lapse of 24 hours. Otherwise, the free spins will expire, and new batch put there instead. All cash won will be indicated as bonus money. This cash can be used to wager different games at the casino within 30 days from the date of the ward. The minimum times that the Lucky Days Casino bonus should be wagered is 25 times.

You are allowed to withdraw your cash at any time. However, if you make a withdrawal before fulfilling the wagering requirement, all the amounts you had won as a bonus will forfeit. This bonus is not offered along with any other bonus offers at the casino. However, if you forfeit it or complete the wagering requirement, you will be free to pick any other bonus offer. In addition to the bonus terms, all the general terms at the casino also apply to the bonus offer.

Get your Lucky Days Bonus

Rating: 8 / 10

Lucky Days Software

The quality of games in an online casino depends on the software it uses. Lucky Days partnered with the industry’s biggest names, including Microgaming, Evolution Gaming and NetEnt. These software makers are the brands behind some of the most played titles in iGaming. The games are not just popular; they are innovative with stunning graphics and interesting gameplay. Players can count on fair play and decent RTP.

We spent quite a bit of time on the game page. The platform is nothing exceptional. Nonetheless, the layout of the game is neat. You can navigate around the casino with ease. At the top of the page is a bar with different categories such as recommended, new and live games. If you want games from a particular studio like Red Tiger, you can use the search bar.

Rating: 8.7 / 10

Lucky Days Payments

Lucky Days provides customers with common payment solutions. You can fund your account or withdraw winnings through Visa or MasterCard card. Neteller, Skrill ecoPayz are the available digital wallets, which are perfect when you don’t want to provide credit card information online. For gamblers who value anonymity, Paysafecard is a suitable alternative. Bank transfer is another option available for customers. Note that your chosen banking method will determine if you incur charges when transacting with the casino. Some payment methods will disqualify you from the welcome bonus, and these are; Skrill, ecoPayz, Neteller and Paysafecard.

Review and Rating of Lucky Days Deposits

Lucky Days Casino has partnered with several online payment providers to enable you to move cash to your casino account. These methods are a mix of international ones and local payment methods. Some may not work in some regions. Luckily, several of the international payment methods allow integration with local providers thereby, offering convenience to punters in the particular region. Popular Lucky Days deposit methods include Mastercard, Visa, Skrill, Neteller, Paysafecard, Ecopyaz and Interac. If you make transactions online, you may be using one of the above methods.

Lucky Days Payment Methods

Lucky Days Casino allows you to transact with various currencies that include Russian Rubies, Australian Dollars, Pounds, Euros, USD and SEK, among others. You determine your preferred currency when signing up for the account. However, this does not limit you from using any other currency to make deposits. The deposits using other currencies are converted to your base currency. Some Lucky Days Payments providers may not accept some currencies.

Lucky Days Casino has put in place a safe and reliable deposit system that safeguards the customer’s financial information. Payments to the accounts are safe and fast to let you start wagering in no time. We are also impressed by flexible deposit methods that help get cash in the account from various sources for wagering. We give the deposit section a rating of 8.7 out of 10.

Fees and Limits when Depositing

The Lucky Days deposit limits vary from one payment provider to the other. However, many of these methods have similar limits for deposits.
Lucky Days Fees & Limits

You can deposit anything from about $10 to about $5,000 in a transaction. Paysafecard has a lower limit at about $1,000 a transaction while credit cards allow you to deposit up to $2,500 a transaction. However, you may deposit more than one if you are a high roller. If you need more information on Lucky Days payment, check their deposit page or the help for quick instructions on how to go about depositing cash. There is also a customer service team on chat to help out if you get a problem.

You do not get a Lucky Days deposit fee for most of the methods outlined above. If any fees get introduced, you will get the information on your account’s deposit page when completing a deposit transaction. However, the deposit charges do not go past 5% of the deposited amount.

The General limit of about $5,000 works for many punters, even the high rollers at the casino. On the lower side, the minimum deposit of $10 seems convenient to low stakes and value punters on the casino. A combination of free deposits and high limits makes the deposit system ideal for users across the board.

Payouts at Lucky Days Casino

Lucky Days payment methods range from Bank Transfer, Skrill, Neteller, Visa, Mastercard and Ecopyaz, among others. Many of these methods allow for depositing too. In fact, the casino uses the method you used for deposit as the primary payment method if it supports withdrawals. Some methods such as Mastercard are not available in some regions where the company operates. Lucky Days Casino banking method works with your local bank account.

You will find varying Lucky Days payout time, depending on the method that you use for your withdrawals. Payments via e-wallets take one hour to a maximum of a day. If use any of the cards, you will get your cash within a day to five days. Bank transfers take between a day and five days. The pending time is about 24 hours. If you are making your first withdrawal request, the casino will ask for proof of identity and location. You can use your utility bills, ID or a copy of your driving license. Processing this request takes up to a day.

Most Lucky Days cash out methods are free. However, you may incur a 2.5% fee in some e-wallets and cards. You will find the fee percentage and actual amount when completing a withdrawal request. Overall, Lucky Days pay out methods are wide and varied, which gives you the much-needed convenience.

Rating: 7 / 10

Customer Support of LuckyDays

Lucky Days supportThe level of support that a casino offers to its customers contributes to its reputation. Lucky Days has decent customer service, judging from the interaction we had with it during testing. You can contact the support via live chat or email. The live chat is available 24/7, and the response time is two minutes on average. However, during peak hours, you might have to wait up to five minutes or more for an agent. Email replies take approximately one hour. These are average response times that we are fine with. What’s a let-down is not having a telephone number to call when you have urgent issues. The casino has a FAQ section addressing common issues. If you want to know something specific about Lucky Days casino login or promotions, you can check with this section first before contacting support.

Ways to Contact Lucky Days Support

The Lucky Days team has done a great job of ensuring that customers get the assistance they need in no time. On this end, the company has given the users a wide choice of options to reach Lucky Days customer support. The most common method is live chat. Most customers love the method because they can communicate with support without leaving the website. It is also fast and convenient method on the casino for contacting support.

Unfortunately, the casino does not offer support over the telephone. For that reason, there is no Lucky Days customer service number on the site. Well, we are not sure if they will introduce this method any time soon. Just use the chat if you have urgent issues that need to be addressed.

If you are not okay with the live chat or need a longer explanation to resolve your issue, you can use the email support to reach to the support. Email support also provides an opportunity to explain your problem with supporting documents. You can use the ‘Email Us’ contact form that is provided at the casino page or email them at help@luckydays.com. It takes a few hours to days to get a response from the customer service using the email support.

Overall, we find the customer support, friendly, fast and articulate in getting solutions for users. We are impressed by the effort that has been forth to achieve this quality of service.

Does Lucky Days have a Live Chat?

As discussed at the top of this article, Lucky Days Casino chat is available as a primary method for contacting the customer service. To access the live chat, click the help button to the top of the homepage. Then, click the ‘Contact Us’ icon on the pop-up window that appears. On the chat window, you will be asked to identify yourself then given a chance to ask your question.

You will enjoy a fast and free service when you contact Lucky Days customer service via the chat feature. It is available around the clock and offered in all languages supported by the website. We also recommend using it as the primary method of accessing the Lucky Days customer support team.

How quick is Lucky Days Customer Service?

Each of the available methods of contacting customer service has its average response times. Therefore, it is good to use a method that tallies with the urgency of the problem at hand. Fortunately, the two available methods are quite fast. However, the live chat is the fastest and instantaneous in most cases. As soon as you identify yourself and type the first message, someone will be at hand to respond to your message. However, if there is a long list of waiting users ahead of you, you may have to wait for a few minutes before you get assisted.

The email service takes a few hours to send a response. However, you should get a response in under four hours. Given that this method is commonly used by users who have long queries or disputes that require an in-depth explanation, this response time is within acceptable timelines. However, only use it for the reasons above so that you are not kept waiting for long.

Rating: 9 / 10

Safety with Lucky Days

Lucky Days online casino ensures that customers are practicing safe gambling by promoting responsible behaviour. The casino has a responsible gambling page with a list of questions that can help with self-assessment. Sometimes gamblers might not notice when they are getting out of control. These simple questions are a good start. The page has links to Gambling Therapy and Gambling Anonymous. Players who believe that they require help with their gambling can check out the pages. Unfortunately, we didn’t find the usual tools that online casinos provide such as deposit limits and self-exclusion. The gambling outfit might add these later once it has a solid handle of the market.

Rating: 9 / 10

Lucky Days Casino Games

Lucky Days casino surprised us with the selection of games available. Players can pick from a library of over 1,000 games. Classic casino games come in the form of roulette, blackjack and baccarat. If you love traditional card games, poker is available in different variants. Slots make up the bulk of the gaming catalogue at Lucky Days. They are in all genres, from treasure hunts to fantasy. The casino has slots from some of the best in the business, including Microgaming, Play ‘N Go and Red Tiger. Try your luck at Immortal Romance, Hot 4 Cash or Moon Princess.

You will find slots with single bet lines and others with up to 50. The slots vary in volatility as well, ranging from low to high. Players who wish to take more risk for bigger prizes have several progressive jackpots from which to choose. Mega Moolah, Major Millions and Treasure Nile are some of the options you can consider. Some of these jackpots have prize pools worth millions.

Top 3 Lucky Days Slot Games

It has the largest selection of games with developers like Microgaming, NetEnt and Play’n Go developing most of them. Apart from the popular Starburst, DaVinci Diamonds and the bi-dimensional fruit-based slot games, the casino has stunning 3D slot titles. Here are the most popular:

Desert Treasure

Desert Treasure LogoThis desert-themed video slot runs on Playtech software. It has 20 paylines and features a sandy scenery backdrop with symbols in the form of a Princess, a Golden Cobra, a Compass and a Bonus Map. It also has a free spin feature where all wins activated once the player lands three or more scatter symbols.

A Night out Slot Review

A Night Out LogoThis popular 20-payline slot game also runs on Playtech software. It features symbols like the disco scene, beer, and a bartender which functions as a bonus symbol. It has two bonus rounds, usually activated when the bonus symbols appear on reels 1 and 5. The first round of the bonus features six ladies and offers players a chance to choose a random number of free spins between numbers 2 and 20.

Circus of Cash

Circus of Cash LogoThis five-reel slot game also runs of Playtech software and boasts a wealth of bonuses and a progressive jackpot for high-rolling players. The game’s graphics are HD though dated animations and images are used which are reminiscent of the popular circus promotions. It has a background of big top tents and familiar performers. The bonus symbols are represented by popular performing acts found at the circus.

Classical casino games Lucky Days offers

Play Classical Casino GamesIf you enjoy testing your luck at the tables, Lucky Day Casino has got you. The casino hosts the five popular titles and offers a live gaming selection for people looking to land-based gaming experience online. Here’s a review of four popular titles:

Baccarat

It is also known as the Punto Banco and is regarded a high-stakes table game. It is played in a room with only tables for the game itself separate from the rest of the casino floor. The gameplay requires players to choose whether to back the player’s hand, that of the banker or tie. The best hand is the one that adds up closest to nine with Aces valued at one and the picture cards have a value of zero.

Roulette

It is available in all the three variants– the American, European and French roulettes. The European version has numbers 0-36 with half-coloured red and the other half in green. The American version has a double-zero slot (0 and 00) which increases the house odds. Players can wager on even bets or back several numbers to come in at better odds.

Blackjack

It has the simplest rules in that players only need to form a hand close to 21 without busting. It makes it a great game for all levels of experience. At the beginning of the game, the players and the dealer are dealt two cards. Players can stand, double their bet, hit or split when making the best hand.

Jackpot Games

Lucky Days games category is not complete without jackpot games. The casino boasts popular jackpot titles like the Mega Moolah and the less popular ones like the Mega Joker, Divine Fortune and Arabian Nights, among others. As such, players are not only restricted to try their luck on progressive jackpot games like Mega Moolah but can try less crowded versions.Lucky Days Jackpots

Rating: 9 / 10

LuckyDays Live Casino

Do you prefer the ambience of a traditional casino? Sometimes, regardless of how good an online casino is, gamblers want that authentic environment. Lucky Days provides over a dozen lounges with live dealers. They are lively and exciting, giving you the perfect setting to enjoy your favourites.

Lucky Days Live CasinoNavigating throughout the live casino is seamless because the layout is simple. All the classics are represented, including blackjack, poker and roulette. The live casino has several variations of each game, providing players with incredible gaming choices. Poker lovers, for example, can play Three Card Poker, Caribbean Stud and Ultimate Texas Hold’em. The live games contribute to the wagering requirements of the welcome bonus, which is a considerable advantage.

Rating: 7 / 10

Lucky Days App

Pros:

  • Hundreds of quality games
  • Easy to use
  • Fresh gaming concepts

Cons:

  • Lacks an app
  • Not available in several regions
  • Low-value promotions for existing clients

Lucky Days casino download is not necessary to play the casino on hand-held devices. Given that it’s a new player on the market, we understand why the casino doesn’t have a mobile app yet. However, you can still access the games on mobile. Log in to the casino using the latest browser and enjoy the same features as on desktop. The mobile platform is compact, making it less challenging to operate on a smaller screen. You will find the menu at the top of the platform from there you can navigate to any section of the site. Play Lucky Day casino online on Android, iOS or any other OS through the mobile site.

Review and Ratings of Lucky Days mobile

Lucky Days Casino has not been in the market for long. For that, it is still in the formative stage for most of the services. It has yet to release an app for any mobile platform. However, even without the Lucky Days Casino app, you can still reach the casino through the HTML-5 based mobile casino. It gives you a chance to enjoy quality games just as you would when using the desktop. You can play your favourite games at the touch of a button and from wherever you choose as long as you have an internet-connected device.

Almost all games available on the desktop format of the casino are available in the mobile casino. The login credentials you use on the main site are accepted in the Lucky Days mobile casino. This browser-based casino works as the Lucky Days app would; store your logins on the browser if you so wish, allow for adjustment of various settings such as sound and access to free and paid versions of the game.

One major advantage with this version of the site is that you do not have to download any app to start playing. You just type the URL of the casino, log in and start enjoying amazing games. This is great if you have memory constraints on your device, do not want to clutter the phone with many apps or are controlling a compulsive gambling behaviour. We will not give a rating based on the Lucky Days app, but the mobile casino gets a 7.5/10.

Devices that Accept Lucky Days Casino App

Get Lucky Days Mobile Casino
As said earlier, this casino has not yet developed a casino app for use with various mobile platforms. It is still a very young casino that might not have put everything in place. However, we expect a casino app, especially that of the Android and Apple platforms any time soon.

Any device that has a good browser and memory should play Lucky Days Casino app without problems. Generally, you would need an upgraded mobile browser that can run high quality graphics. A phone that has a memory of at least 1GB of RAM and 100MB of space should run the casino without glitches. The higher the memory, the better it is in handling quality graphics such in live casino and video slots.

You can play your favourite Lucky Days mobile games from any popular brands in the marketplace. You can play it in all Android Samsung devices, including pro, Tab, Ace, Mini and Xcovers 3. You can access it with all iPhone brands include iPad and Air, HTC mobile, Sony, LG, Huawei, Motorola, Lumia, Blackberry and Nokia, including those in the Symbian platform. Any other device with a good quality browser and considerable memory can also play the casino games without a hitch.

A good number of users have praised the mobile experience on the browser-based casino. However, the app would be better in all ways. For the time being, enjoy quality games on the mobile platform. You may not have to wait for long before the app is unveiled.

Our Conclusion to Lucky Days mobile

Lucky Days has just been around for a few months, but it is shaking the internet with its charm. From the lucky Japanese kitty to hundreds of games, there is something for you to enjoy at this casino. Unfortunately, they have not yet released an app, which makes it hard to determine the best Lucky Days Casino app in future. However, we expect to have an app any time soon. In the time being, its browser-based mobile casino offers a great user experience with quality graphics and access to hundreds of games. With an upgraded browser, you are in for a treat at the casino.

Conclusion

Lucky Days online casino is among the latest addition to the gambling industry. It offers a versatile game collection that caters to players of all skills and risk tolerance.

8 / 10

Total rating

Martin Hill tested and rated Lucky Days Casino Review