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Mr Green Review

Highlights

  • Mobile friendly
  • Regular tournaments and jackpots
  • Quality customer service
  • Highly secure system

Cons

  • Many restricted countries
  • Few banking methods
  • High banking fees

Payment

  • Klarna Logo
  • Neteller logo
  • Paypal logo
  • Paysafecard logo
  • Skrill logo
  • Trustly logo

Software

Min. deposit

$20

Max. pay-out

$30,000

Pay-out period

a day

Company

Mr Green & Co.

Games offered

Live casino, Gonzo’s Quest, Twin Spin, Starburst, Mega Moola, Roulette, Baccarat, Blackjack, and Keno, among others.

Licence

MGA/CRP/121/2006

Contact

Imprint

Mr Green & Co.
Office 103
Suite A, Dolphin Court A, Embassy Way
Ta’ Xbiex, XBX1071, Malta.

Trusted

Mr Green Casino has built a reputation for quality customer service, a vast number of games, and enhanced security.

9 / 10

Total rating

About Mr Green

If you are wondering “Who owns Mr Green Casino?” Well, it is owned by Mr Green & Co, a Swedish company. The casino is register and regulated by Malta Gaming Authority and UK Gaming Commission, among other gambling watchdogs. The casino has been in existence since 2008 and has created a name for its high-quality mobile app, award-winning customer service and tens of promotions across their offerings from time to time. It has scooped various awards over the years for these qualities. Here is an in-depth Mr Green Casino review.

Mr Green Casino

Rating: 8 / 10

Mr Green Casino Bonus & Promotions

Type of bonus: Welcome Bonus
Bonus amount: $100 on first deposit
Max. Bonus: $100 + 200 free spins

Wagering Requirements at a Glance:

  • A deposit of $20 is required
  • The bonus applies to new players only
  • The new players receive a maximum bonus of $100 and 200 free bonus spins
  • Players have to meet a wagering requirement of 35 times
  • The bonus expires after 30 days

Mr Green Welcome Bonus

There are two types of welcome bonuses suited to different casino betting habits. The first is the Casino Quest bonus where you get a 100% bonus up to $1,200 along with 200 bonus spins.

Live Casino enthusiasts get a 100% match up bonus up to $100. You also get a 50% second chance bonus when you deposit $20 or more. To get the second chance bonus, you must bet with the entire bonus on live casino games. If you lose, you can redeem 50% of your stake up to $50.

Other Promotions with MrGreen

There are several promotions on the casino that take place from to time. The common ones include:

  • The Green Insurance package where you are covered should your ball hit the 0 position in the Roulette game.
  • Free wins and double wins when you play Netent Live Beyond Live throughout February. If you win consecutively, you get double pay-outs, and if you hit green, you get free spins.
  • Win between $25 and $1,000 when you play OX games collection

There are several other tournaments, seasonal promotions, raffles, cash prize draws, a VIP program, and free spins on new games, among others.

Our Review of Mr Green Bonus

When you open an account with the casino, you are entitled to the bonus. To obtain the bonus you need to make a minimum deposit of $ 20 to receive a matchup of up to $100 and 200 free spins. The bonus is split into four deposit amounts. The second deposit of $20 unlocks a 50% match up of up to $50, the third deposit has a matchup of 25% up to $100 and the fourth a matchup of 125% up to $100. The free spins are also awarded in bits.

The player first receives 100 free spins after the first deposit then the rest is credited to his account in bits of five bonus spins over 20 days. Players can only use the free spins on Starburst slot game, Aloha, Gonzo’s Quest, Asgardian Stones, Fruit Spin and Finn and the Swirly Spin. Players have to exhaust the free spins within seven days from the day they are credited to their accounts.

Mr GreenOnly the first deposit activates of $ 20 or more and a wager on the highlighted slot games activates the free spins. The beauty of this casino’s welcome bonus is that it is available to mobile players too and they don’t need to Mr Green bonus code to claim it. They are only required to meet the wagering requirement of 35 times and deposit the minimum amount of $20. The wagering requirements have to be met within 30 days; otherwise, you will be compelled to forfeit the bonus. Other promotions may demand codes to get Mr Green bonus, so players need to go through the casino’s terms and conditions.

The live casino also awards a welcome bonus of $100 after depositing $20. Players making deposits higher than $100 can only claim $100 in bonuses. Since the amount is awarded in the form of bonus cash, players have to meet the play through requirement of 35 times to be able to withdraw winnings. The wager contribution is restricted to specific live games, including the Live Dream Catcher (50%), the Live Roulette and the Live Blackjack (10%).

Terms and Conditions for Mr Green Bonus

Mr Green casino requires players to meet all the wagering requirements before claiming the bonus. This rule also applies to any winnings made from that bonus; they remain pending until you have met the requirements, i.e., wager the bonus 35 times. Also, winnings obtained from bonus spins are considered bonus funds, hence, must be wagered according to the wagering requirement of that promotion. Luckily, players don’t require Mr Green no deposit bonus code when claiming bonus spins; they only need to meet the play through requirements. Not all games contribute to the wagering requirements; players have to wager on specific games if they want to attain these requirements within the specified period.

Rating: 8 / 10

Mr Green Software

NetEnt is the leading software provider on the Casino. There are also other gaming providers on the platform that include IGT, Microgaming, Evolution Gaming, Playtech, Betsoft, NextGen, Play ‘n’ Go, Quickspin, Thunderkick, Yggdrasil, Elk Studios, Lightning Box, and NYX Gaming Group. This offers a rich mix of games to fit various customer preferences.

Most of the gaming providers have their versions of the most common games, including slots, pokers, live table games, and card games. They also allow you to play games on their desktop and mobile casino site without Mr Green casino download on your mobile device. However, you can still download MrGreen casino app and access lots of these games on the mobile app.

Mr Green Casino Software

Rating: 7 / 10

MrGreen Banking

You can deposit and withdraw cash on MrGreen Casino using a variety of methods as the casino has partnered with several popular online payment gateways. These gateways include e-wallets such as Skrill and Neteller, MasterCard and Visa credit and debit cards, Trustly, direct bank transfer, ClickandBuy, and Paysafecard. You can withdraw using all the above gateways except for Paysafecard.

All deposits using the above methods are instant except for the direct bank transfer, which takes up to 24 hours to reflect on the account. The minimum amount that you can deposit is $5. However, some of the providers only allow a minimum of $10.

Withdrawals on casino MrGreen take up to 24 hours for Click and Buy and the e-wallets. However, as for all the other methods, it takes up to three days to have the amount reflected on the account. The minimum amount you can withdraw is $10 with a maximum pay-out of $30,000 per day. The withdrawal charges depend on the method used.

Mr Green Casino banking

Our Rating and Review to Mr Green deposits

Mr Green casino offers a pretty decent number of payment options. Our favorite was the e-wallet option available in three options; PayPal, Skrill, and Neteller. They are excellent options for players looking to make instant deposits without sharing their financial details. Skrill and Neteller passed this test while PayPal is ideal for players looking to credit their accounts in a matter of minutes. Our second best was the PaySafeCard option.

Being a voucher system, it allows users to credit their accounts even without a credit card or a bank account. Players only need to buy cards in different denominations ($20, $50, and $100) to deposit their accounts. The cards have a 16-digit number, which you type in. Credit and debit cards ranked third when it comes to Mr Green deposit methods. This is because players are required to share their details with the casino, which exposes them to problems like electronic fraud.

Limitations and Fees When Depositing Money

All the four payment options are eligible for depositing money to the casino. However, users need to make a minimum deposit of $10 when using bank transfers and cards while deposits as low as $5 can be made through e-wallet options. Players can make maximum deposits of up to $10,000 and the amount is credited instantly to the player’s account. The casino does not charge Mr Green deposit fee except if you are using PaySafeCard method. A cost of 3.9% applies.

However, withdrawals are subject to a fee, depending on the amount you intend to cash out. Players withdrawing $100 pay a fee of $1 while withdrawals over this range attract a fee of 1% up to a maximum of $10. Withdrawals are often executed using the same method used to deposit, but if it is not possible, the amount is credited to the player’s bank account. For example, when depositing with PaySafeCard, wins cashed out are credited to the user’s bank account.

Mr Green requires users to prove their identity when making your first withdrawal. It is a regulatory requirement enforced by authorities to prevent money laundering and fraud. The verification process takes up to two days after which card payments take 1-3 days to process withdrawals whereas e-wallets take as little as 20 minutes.

Mr Green Payouts

Mr Green payout percentage is often expressed in the form of return to player percentage, which shows the amount players should expect in return after winning. As such, the higher the rate, the higher the chance of winning. Note that the figure is an average of many wins over a long time hence, players should not expect short-term returns. The RTP is expressed in two ways, i.e., a theoretical RTP and a published payout report.

Mr Green payout time

Mr Green pay out rates are provided in the form of theoretical RTPs for individual games. While the game results are tested and analysed by independent organizations, Mr Green does not publish the reports on the website. Our extensive analysis found that classic slot games and video slots had the highest payouts, ranging between 98.01% and 99.9%. Roulette games, on the other hand, have payouts ranging from 94.7-97.3%. Blackjack variants also fall within the high-end range with RTPs as high as 99.64%.

Rating: 9 / 10

Customer Support of Mr Green

This establishment has one of the best customer service departments in the casino industry. Its dedicated team of customer service personnel is available round the clock to answer customer queries and offer guidance on a variety of areas across the website.

The easiest way to reach the customer service is through their live chat on the website. It takes a few seconds to minutes to have the questions answered. However, if for any reason the customer service team is not available on live chat, you can email them via customercare@mrgreen.com.

Mr Green Contact Details

Emails may take up to a day to be responded to. You can also call if you have urgent matters that require immediate answers. Calls are responded in an instant but are the most costly of the three methods. Expect to have all your questions answered and any issues solved as soon as you report them to the customer service team.

How to Contact Mr Green Customer Support?

As earlier highlighted Mr Green has set up different customer support channels. Here’s a brief explanation of each:

Telephone number: Customers can access the casino’s support representatives by calling Mr Green number: +44 20 71979541. The representatives are available from 6 am up to midnight CET time 24 hours a week for seven days. As such, users should expect to access the contact center during holidays.
What’s more, the representatives not only speak in English but also Swedish, Danish, German and other languages. Mr Green customer service number is not toll-free hence, local charges are likely to apply.

Email: Users can also contact the casino via its email address: customerservice-international@mrgreen.com. It is the most convenient way of communicating with the casino representatives if you are not solving an urgent problem. The response time is pretty long compared to other support channels as it can take up to 24 hours.

Live Chat: It is the fastest way to get your issues heard and solved. The casino has a ‘Chat with Us’ icon where users can talk to an agent directly. The representatives are available 24/7 and speak in different languages, including English, Danish, German and Swedish.

FAQ section: The casino set up this section to reduce the amount of time required to solve frequently asked questions. Players are likely to ask questions regarding bonuses, promotions, withdrawals, and deposits.

Does Mr Green Have a Live Chat?

Mr Green casino has a live chat platform on the section ‘chat with us.’ The live chat feature allows players to contact customer representative directly. Mr Green casino only added this feature recently to provide round-the-clock customer care. Earlier on, the casino relied on email and telephone customer service, which took a long time to respond to customers. The introduction of the live chat platform, however, meant that players could get a response at any time. Our review showed that the inclusion of a live chat platform not only increased player satisfaction but also enhanced engagement. Integrating a live chat platform also increased the player’s chance of continuing to play rather than situations where players leave because they can’t find answers.

How Quick Can You Get Help with Mr Green’s Customer Support?

The response time differs based on Mr Green customer service used. We found that emails had the longest response time as it extended up to 48 hours. Players should only use this customer service when they are not looking for prompt responses.

Our Rating on Mr Green Help Center

On a scale of 1-5, Mr Green help center scored exceptionally well. First, Mr Green has four customer support channels, including email, FAQs, a live chat platform and telephone contact. The highlight of the support platforms is the live chat option as it enables players to contact the support team directly 24/7. The waiting time is pretty reasonable for all the platforms, and the support team is knowledgeable about all the questions asked and eager to help.

Rating: 10 / 10

Safety with MrGreen

The Mr Green Casino website for Canadian players has a Green Gaming Tool that helps players to gamble responsibly. Gambling can be addictive and may lead to adverse effects if one does not partake in it responsibly. The casino saw the problem and brought in a tool to help manage your spending according to your financial status and expertise in various casino games.

The tool is designed by some of the leading industry experts to help assess your gambling habits and determine if they are healthy or put your finances at risk. This is an opt-in tool that you have to sign up to.

You start by clicking Mr Green casino login page to log into your account and then click on the main menu silhouette symbol. Then, select the Green Gaming tab and complete the self-assessment test. The app will compute your personal data and create a risk profile. You can then view the recommendations it gives for responsible and healthy gameplay. On the app, you can put your daily, weekly, or monthly betting limits to play responsibly.

Rating: 10 / 10

Mr Green Casino Games

You will find a vast choice of games on MrGreen online casino. The games are a mix of classic slots, poker, live casino games, and card games. The platform boasts of an excess of over 400 game titles with many popular games being offered along with variants. The most common slot games include the Gold King, Planet Fortune, King of Kaiju: Rampage Riches, and Easter Islands, among hundreds of others.

The platform also has exclusive games that include Hammer of Fortune and others. You can also play in their high pay-out jackpot games that include Major Millions, Mega Fortune, Mega Moolah, Live Casino Hold’em, and Machina Megaways, among others.

There are also several Blackjack and Roulette tables along with instant wins games such as Poke the Guy. You can also play several live casino games as explained below.

Mr Green Casino Games

Popular Mr Green Slot Games

When it comes to Mr Green slots, customers have more than a decent share of titles on which to wager. The casino partners with some of the biggest gaming providers in the world, so you can expect excellent quality. It’s not just the graphics, which are inspiring; it’s the range of titles.

The casino has video slots that cover popular and not-so-popular themes. If you are into mythology, Book of Ra is an example of an ideal title. It features a mystical quest around Egypt with ancient symbols used as icons. Do you love space-themed slots, the famous Starburst machine is available at Mr Green.

Besides the themes, the slots vary on pay lines, jackpots and features. You will find one slot has a multiplying wild symbol and another one has free spins. The perfect game is all about preference. Whatever your betting budget is, you will find Mr Green slot games that suit you.

Classic Casino Games at Mr Green

Any good casino must have a few options for classic casino games. Despite how interesting slots might be, conventional casino games still hold an appeal for most gamblers. Mr Green casino games include some of the standard games and a few unique ones. Roulette is one of the classics you will find here. Player’s Suite, Double Ball and Roulette Neo are some of the alternatives you have.

A choice of table games is present. Baccarat lovers have a Punto Banco table ready. If you prefer blackjack, the casino offers 21+3 Blackjack, Perfect Pairs Blackjack and Lucky Ladies Blackjack tables among several others. The numbers game of Keno is on the platform as well.

If you want to see Mr Green best games, go to the top-rated section on the menu bar. The casino collects all of its best-reviewed games in this part. See what’s trending and decide if it’s for you. Mr Green free games are available for customers who want to put in some practice. With all the online games available, it is expected that customers might not know most of them. Free versions are opportunities to acquaint yourself with the rules of a particular game. You can also learn the particulars of a game such as the RTP, features and gameplay.

Jackpots at Mr Green

For those who intend to try their luck at large prizes, Mr Green has several progressive jackpots. These prize pools grow with time the more people play. It means the longer a jackpot runs, the bigger the prize. Mr Green has some of the top progressive jackpots from leading developers. You have Mega Moolah by Microgaming, Mega Fortune by NetEnt and Empire Fortune by Yggdrasil are some of the top-rated progressive jackpots at Mr Green. Some of the slot jackpots are worth millions. Players should be aware of the terms of each progressive jackpot before taking part. Mr Green live casino also has a few jackpot offers.

Rating: 8 / 10

MrGreen Live Casino

MrGreen online casino offers tens of live casino games. Most of the games are available on both desktop and mobile casino. The live games are provided by a group of three live game providers that include NetEnt, Evolution Gaming, and Extreme Live Gaming. The mix of these game providers give players with a rich collection of high-quality games streamed live onto their devices. The quality of the live games is so high that MrGreen Casino has won various EGR Awards for the best live provider and games.

Most of the live games have a minimum bet limit of $0.5 except for Baccarat whose minimum table limit is $1. The maximum limits vary from one table to the other. You can access the live game collection straight from the main menu bar.

Mr Green Casino Live Casino

Rating: 8 / 10

Mr Green App

MrGreen has heavily invested in the mobile casino given that a large number of its customers use smart devices to access the website. You can access the casino’s web-based mobile casino straight from your browser. The site has been optimized for enhanced customer experience on the mobile device. Therefore, you may find rearrangements of various pages to fit the small screen.

In addition, the casino has a dedicated Android and iOS app, which allows you to access most of the games more conveniently. The mobile app has such a great experience such that it has won awards for the gaming app of the year several times in the recent past. The app is easy to navigate, does not take much of the phone’s memory, and has low data consumption. The app also accepts almost all the games that you will find in the desktop casino.

Mr Green Casino Mobile

Our Rating of Mr Green Casino App

We have played on several mobile devices, and we found Mr Green applications more than satisfactory. Firstly, the design is beautiful. It is simple, but not plain. The signature green color scheme of the casino makes certain of that. You get the sharply dressed Mr Green at the top of the homepage just like with the regular website. We loved how seamless the navigation is on the site. The true mark of a functional mobile gambling app is how easily you can access the offerings.

Mr Green apps have a neat layout with games categorized differently. The first section is ‘Last Played,’ which makes it easy to keep up with the games that you have already wagered on. You can select from categories such as new games, exclusives and jackpots. A search filter on the app makes it less complicated to find a particular game.

The graphics on Mr Green mobile applications are another element we loved during testing. Too much animation and heavy graphics can make gambling on mobile tedious. The casino is careful not too full your small screen with too much stuff. Players will appreciate the loading speeds of the apps as well. Whether you are playing casino games or betting on love sports, the mobile version of Mr Green is a delight to play with. You get access to all the other services that desktop customers have, such as deposits, withdrawals and support. The welcome bonuses are available on mobile as well. However, mobile players might not benefit from all promotions on the regular platform. The casino tailors customized offers for mobile users, though.

On What Devices is the Mr Green App Available?

Mr Green casino apps are available for Android and iOS. Additionally, you can play directly from your browser. iPhone or iPad users can download the Mr Green casino software from the App Store. iOS get to enjoy unique offers tailored specifically for the app. You can deposit and withdraw money using your iPhone or iPad without worrying about safety. Of course, you have to pick compatible banking methods that are available on the platform. Over 70 sports are available from live betting. You can use the Apple Touch ID to log into your account.

Mr Green Casino Apps

Play mobile on the go at Mr Green

Android users also have compatible software. The features are just about the same as with the iOS app. You only need the latest version of the app. Considering the large customer base that Android caters to, this was a smart move by Mr Green. They made sure to tap into all the mobile markets. You also get over 70 sports on the Android app on which to bet. The casino games, live games and jackpots selections are the same as on iOS. Players have a search function to simplify navigation.

If you don’t wish to download the apps, maybe due to storage restrictions, Mr Green has a mobile site. The platform is quickly accessible from any browser. As long as it’s the latest browser, you can play HTML5 games straight from your hand-held device. You can access Mr Green iOS and Android software on 3G, 4G or Wi-Fi. Customers can check their transaction history on the apps without any trouble. The live casino is available on the different mobile platforms. Whether you are on the mobile site or apps, you can log in with your regular account. You don’t require separate sign-in credentials to play Mr Green mobile.

MrGreen Mobile Casino Games

During our testing of Mr Green casino software, we played various games to see if they were any different from the desktop offerings. The library of games on mobile is not the same as that of the regular web platform, which is standard. Mr Green, however, strives as much as possible to provide the best of the best. It picked some of the most popular games to offer on mobile. The variety is consistent across the multiple mobile platforms. Slot enthusiasts have a huge library of titles by the industry’s biggest brands, including Pragmatic Play, Yggdrasil and Microgaming. They range widely in genres, ensuring different customers can find their favourites. Mr Green mobile games include table, card and instant games. You can play blackjack games, roulette or scratch cards from your tablet or smartphone.

Play Mobile at Mr Green

If you would like to try the Mr Green live casino, you don’t have to switch to desktop. The mobile version of just as lively. Players have a good number of games, including roulette, blackjack and poker. However, you won’t get all the lounges that are on the desktop platform. The apps also offer jackpot games. You will find some of the top jackpots such as Jackpot Raiders, Mega Moolah and Arabian Nights. The mobile platforms have demo versions of Mr Green games. You can comfortably test a slot on the mobile platforms before deciding if it’s worth betting real money on.

Conclusion

Mr Green Casino has built a reputation for quality customer service, a vast number of games, and enhanced security.

9 / 10

Total rating

Martin Hill tested and rated Mr Green Review