BitStarz Casino Review
Highlights
Cons
Payment
Software
Min. deposit
$50
Max. pay-out
$6,000 per transaction
Pay-out period
Depends on payment method
Company
Dama NV Group
Games offered
Blackjack, roulette, slots, live casino
Licence
Curacao eGaming licence
Contact
Imprint
Scharlooweg 39, Willemstad, Curaçao
Trusted
About BitStarz
BitStarz Casino has been online since 2014. It is part of the Dama NV group and has a Curacao eGaming licence. It initially started as a Bitcoin casino, as one might guess from its name, but has since expanded to accept more cryptocurrencies than just Bitcoin, along with fiat currencies such as the Dollar, Euro and many more. BitStarz is known for its wealth of games, fast withdrawals, and excellent customer support. We cover the full details in this BitStarz Casino review.
BitStarz Bonus & Promotions
- Type of Bonus: No deposit bonus
- Bonus: 20 free spins
Type of Bonus: Welcome Bonus Package
- 1st Bonus: 100% up to $400 or 1 BTC plus 180 free spins
- 2nd Bonus: 50% up to $400 or 1 BTC
- 3rd Bonus: 50% up to $800 or 2 BTC
- 4th Bonus: 100% up to $400 or 1 BTC
Players can start off with a BitStarz no deposit bonus, which is 20 free spins on sign up. It’s then followed by a welcome bonus package, which has you covered on your first 4 deposits, starting with 100% up to $400 or 1 BTC and 180 free spins.
While it’s the same rate, it’s clear that if you deposit in Bitcoin your bonus amount goes up to a lot more.
There’s a wagering requirement of 40x, which is standard. New players will also get the Welcome FreeRoll, where you have the chance to win an extra $200.
BitStarz Bonus Terms at a Glance
- Minimum deposit: $20 or 0.2 mBTC
- Wagering requirement: 40x
- Max bet: $5 or 0,15 mBTC
- Bonus valid for 7 days
- Free spins at a rate of 20 per day; each set is valid for 1 day
- No deposit free spins: Winnings capped at $100, 40x wagering requirement
- The deposit amount has to be wagered once within 24 hours
Our Review and Rating of the BitStarz Bonus
No deposit bonuses are always a crowd pleaser, and the Bitstarz no deposit bonus is no exception. It’s then followed by a solid 4 welcome bonuses that adds up to $2000 or 5BTC, which gives you plenty of free chips to try all the BitStarz games. While the second and third bonuses are only 50% matches, the package finishes off with another 100% bonus so you can make another big deposit once you feel truly comfortable with what the site has to offer.
It’s worth noting that the max bonus amount is significantly higher if you’re depositing in Bitcoins instead of dollars. It goes up to a massive 1 BTC instead of just the standard $400. If you’re a high roller, switching over to BTC can be a great way to get a generous bonus match rate.
Of course, being a crypto casino, you can use different cryptocurrencies at BitStarz. DOGE, ETH, USDT and Bitcoin Cash are also accepted. Savvy crypto gamblers will also appreciate that you can switch between different currencies between deposits. It certainly comes in handy depending on what the exchange rate is like.
The wagering requirement is fair, although you should note that you only have 7 days to meet in. That’s not a lot time, so if you plan to withdraw winnings from bonus play, you should be ready to play focused. The rest of the terms like max bet are in line with industry standard. All in all, there’s plenty to get you off on a good start at BitStarz.
Other Promotions at BitStarz Casino
After that massive welcome bonus package, there’s plenty of other promo action at BitStarz to look forward to. New players at BitStarz can count on the Welcome Freeroll, where you get a chance to win an extra $200 each week, during your first two weeks at the casino.
On a more regular basis, there are weekly bonuses, which include a 50% reload bonus on Mondays and slot players will love the Wednesday Free Spins. There are also lots of tournaments like Slot Wars and Table Wars where you not only earn bragging rights on the leaderboard, but also extra cash prizes.
BitStarz Software
BitStarz carries games from more than 40 software providers. Names include NetEnt, Microgaming, Yggdrasil, Pragmatic Play, Evolution, as well as Habanero, No Limit City, Lucky Streak and Playson. The casino runs on an HTML5 platform, meaning it is completely instant play and mobile ready. There is no download, whether on desktop or mobile.
BitStarz Banking
Cashout is what everyone cares about, and you’re looking at fast cashout at BitStarz Casino. By fast, we mean same day withdrawals. It’s a crypto casino after all, and these are always known for the fast banking.
It’s a multi-currency casino, which means it accepts a range of cryptocurrencies like BTC, Ethereum, Dogecoin, as well as fiat currencies like USD, Euros and more.
Deposit Limits and Fees at BitStarz Casino
The minimum amount for deposits at BitStarz starts at $20. This is pretty decent if you’re looking to stay with a low budget or just want to get a feel of things before going in big. The minimum does go up a little bit with cryptocurrencies like BTC, ETH and so on, but generally speaking the minimum deposit if you’re using crypto at BitStarz is the equivalent of $50. There is no upper limit if you’re using cryptocurrency, which is always good news for high rollers. If you’re using fiat, then it will depend on your payment method, say your credit card limit.
Minimum deposit is $20 and minimum withdrawal is $50, which is a little bit high for a min withdrawal compared to other online casinos, but is the norm at crypto casinos.
On the other hand, there is no daily, weekly or monthly withdrawal limit. There are no fees for deposits (except credit cards) or withdrawals.
Withdrawal Limits and Fees at BitStarz Casino
The minimum withdrawal at BitStarz starts at $50 and there is a $6,000 maximum limit per transaction when using EcoPayz. However, you can make as many transactions you’d like per day. Cashout requests go through instantly at BitStarz, which gets a big thumbs up.
However, as always when you actually receive it will depend on your payment method again. If you’re using crypto or an e-wallet, then it’s near instant. If your withdrawal is with a credit card, then it can take 1 – 3 days. Remember, you have to withdraw using the same currency and payment method as your deposit.
BitStarz Customer Service
Ways to Contact BitStarz Support
- Live Chat: 24/7
- Email: support@bitstarz.com
- Social Media: Telegram, Facebook, Twitter, Instagram
BitStarz customer service gets a top rating. Their reps all have at least 3 years experience and it certainly shows. You can easily reach them through the 24/7 live chat, as well as on Telegram. They are also on Facebook, Telegram and Twitter.
The FAQ is also clear and comprehensive, covering all topics such as banking, bonuses, and security. It’s nice that the casino has made all the information readily available for players.
Contact BitStarz Casino
With live chat being the most popular way for players, BitStarz has done an excellent job to ensure that its live chat service is absolutely flawless. It’s available 24/7 and there’s always someone ready to answer your questions.
You can also contact BitStarz via Telegram. This is a touch we really appreciate, as it’s nice to have the conversation stored in your messaging app for easy reference whether you’re on your computer or on your phone. You can also Facebook message the casino as well. Needless to say, you can always write them an email too.
BitStarz does not have phone support. Actually, fewer and fewer online casinos have phone support nowadays as players tend to prefer chat or messaging.
What is BitStarz Live Chat Like?
Awesome. That’s how we would describe the BitStarz Live Chat in one word. To be fair, when you first enter the chat, you’re greeted by a bot – although this isn’t obvious at first – who is there if you’re looking for a bonus or other promotion, but then will quickly forward your request to a human customer service agent. It took a minute or so before we got to speak with one of their customer service reps, but it was nice to feel that we weren’t waiting in a vacuum.
Safety with BitStarz
BitStarz Casino is licensed by the Curacao eGaming authorities, which is one of the most established online casino licences. All transactions are encrypted and Bitcoins and other cryptocurrencies are stored in cold wallets, which is the best practice in managing cryptocurrencies. The casino also offers 2FA (2 Factor Authenticator) for an extra level of security to ensure no one else can access your account.
BitStarz Casino Games
BitStarz has over 3,700 games from over 40 providers, and these numbers are always growing as the casino keeps adding the new titles to their collection. Most of the games are slots, but the live casino is also buzzing. Conveniently, BitStarz also shows the hottest and coldest games in the last 24 hours and their respective RTPs.
BitStarz Players Like
Wolf Gold
The Wolf Gold slot from Pragmatic Play is a 5 reel 25 payline game with 3 jackpots. Based on the animals of the Wild West, the slot’s theme is rather simple if not dated, but players love this game for its bonus features. There are Wilds and during the free spins round, you have reels 2, 3 and 4 spinning together as one symbol. When you spin at least 6 full moon symbols, you enter the jackpot mini game.
The goal is to fill the slot’s grid with as many full moon symbols as possible and when it’s completely filled, the mega jackpot is yours. The Wolf Gold RTP is 96%. Minimum bet starts at $0.25 and goes up to a max of $125.
Crazy Time
Crazy Time is a live game show from Evolution Gaming. It builds on the popular Dream Catcher game, with a giant money wheel at the center of the show, and has added bonus rounds and a ton of multipliers going up to 200,000x. Like Dream Catcher, the rules are simple and no special strategies are needed to play this live casino game. It’s suitable for slot players who want to get some live casino action.
Infinite Blackjack
The draw of this live blackjack game from Evolution is that you don’t ever have to wait to join a table because it accepts a limitless number of players. Everyone gets dealt the same two cards, but how you decide to play it is up to you. There are four side bets, and a 6 card Charlie rule in which you win if you manage to hold 6 cards without going bust. This is a low bet limit game and is suitable for casual players as well as high rollers looking to warm up.
Popular Slots at BitStarz Casino
Slots are a definite highlight at BitStarz and here are some of the most popular slots at BitStarz Casino. There are Bonus Buy slots, and many of the games can also be played with Bitcoin too – just check out the Bitcoin games tab to see the full selection.
The Dog House
The Dog House is always a popular choice among high rollers. This is a high volatility slot from Pragmatic Play with 5 reels and 25 paylines. The theme features silly dogs, but the attraction to the game is actually the numerous multipliers. The basic 2x and 3x multipliers are sticky during the free spins bonus round, and when in the right combination can give you a 9x multiplier. The Doberman is the top dog in the game and when you have all your dogs lined up right, you can bag in 6,750x your stake. Minimum bet starts at $0.20 and goes up to a max bet of $100.
Fruit Party 2
Fruit Party 2 is a sequel to the popular Fruit Party slot from Pragmatic Play. Like the original, this is a high volatility slot with a massive 7 x 7 grid, and the Fruit Party 2 RTP is 96.53%. There’s a cluster pays mechanic, along with a tumble feature. Free spin bonus rounds are practically a given, and when you combine it with the progressive multipliers that can go up to 729x, there can be some seriously juicy payouts in this game. Min bet is $0.20 and max bet is $100.
Gun Spinner
Gun Spinner is a Booming Games slot, featuring a wild west theme and awesome graphics. There are 20 paylines, with wilds and multiplier wilds. The special feature highlight though is the Random Bonus Reel, where the middle reel turns into a random mix of special symbols on any spin during the base game and the free spin bonus round. Gun Spinner RTP is 96.25%. The game starts at $0.20 and can go up to a $400 max bet.
Jackpot Games at BitStarz Casino
With well over 70 jackpot games, those who love progressive slots will enjoy the huge selection at BitStarz. You get the Microgaming jackpots like Mega Moolah and the new Ancient Fortunes Poseidon WowPot Megaways, along with smaller jackpot games from iSoftBet and Belatra. BitStarz also has an exclusive jackpot, 20 BitStarz, which had a payout that sat comfortably above $80k at the time of review.
BitStarz Live Casino
You’ll find more than 120 live casino games at BitStarz. Most of them are from Evolution Gaming, but you’ll also find games from other providers such as Lucky Streak. There are countless versions of live Blackjack, Roulette and other table games. Of course, you can also count on Evolution’s game shows being here too.
BitStarz App
Pros:
- HTML5, no download casino
- Great choice of mobile slots
- Quick withdrawals
Cons:
- Site may take a second to load
- Minimum withdrawal at $50
BitStarz Mobile is HTML5 – that is, it is a browser based mobile casino. There is no BitStarz app. It’s very convenient as it works on all devices and all operating systems, whether it’s iOS, Android or Windows. The design is clean and works well. It did take a short second for the casino to load on our old Android phone during our tests, but gameplay itself was unaffected.
Review and Rating of BitStarz Casino App
Technically, there is no BitStarz app per se, as the casino has gone all in on HTML. BitStarz mobile always plays from your browser, no matter what your device or operating platforming. That means the casino site works on iOS, Android, and Windows. It’s compatible with all devices. You just need to make sure that the browser on your phone or tablet supports HTML5, which basically includes anything that turns on nowadays. There is no download involved, so it doesn’t take up any space on your phone.