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BitStarz Support

Rating: 9 / 10

Ways to Contact BitStarz Support

Get 20 no deposit free spins at Bitstarz


Bitstarz SupportBitStarz Casino support is readily accessible via Live Chat around the clock, in addition to multiple social media channels like Facebook, as well as the messenger app Telegram and email. The service quality is top rated, with all the customer service reps at BitStarz having at least 3 years of experience.

There is also a clear and well explained FAQ that clears up the most common questions. This is always good as you have all the basics up front. It’s also nice to have these facts handy so you can always refer to them at any point. We have more details for you in this BitStarz Support review.

Contact BitStarz Casino

With live chat being the most popular way for players, BitStarz has done an excellent job to ensure that its live chat service is absolutely flawless. It’s available 24/7 and there’s always someone ready to answer your questions.

Bitstarz Casino TelegramYou can also contact BitStarz via Telegram. This is a touch we really appreciate, as it’s nice to have the conversation stored in your messaging app for easy reference whether you’re on your computer or on your phone. You can also Facebook message the casino as well. Needless to say, you can always write them an email too.

BitStarz does not have phone support. Actually, fewer and fewer online casinos have phone support nowadays as players tend to prefer chat or messaging.

What is BitStarz Live Chat Like?

Awesome. That’s how we would describe the BitStarz Live Chat in one word. To be fair, when you first enter the chat, you’re greeted by a bot – although this isn’t obvious at first – who is there if you’re looking for a bonus or other promotion, but then will quickly forward your request to a human customer service agent. It took a minute or so before we got to speak with one of their customer service reps, but it was nice to feel that we weren’t waiting in a vacuum.

Bitstarz Casino Live ChatAs for the service itself, we found the BitStarz support agents to be prompt and professional. They knew exactly how to help us and got down to it right away. It’s true, these guys are experienced and it shows.

BitStarz FAQ

The BitStarz Casino FAQ is well laid out, and answers common questions concerning casino account settings, deposits and withdrawals, bonuses, security and so on. It’s well laid out, and it’s written in plain simple English. This is a good resource to have on hand, and we recommend checking it out before reaching out to the casino’s live chat.

Our Conclusion on the BitStarz Casino Support

BitStarz support gets a top rating from us. You can reach them through several convenient channels, like Live Chat, Telegram, and Facebook. We found their agents to be prompt and professional. The casino advertises that their agents all have a minimum of 3 years of experience and the difference shows.

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Martin Hill tested and rated BitStarz Casino