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Ruby Fortune Review


  • One of the widest range of games
  • Offers support in 12 different languages
  • Holds the eCogra seal of approval
  • Highly secure and reliable platform
  • Wide range of banking options
  • Offers free trials
  • Exciting promotions every week


  • Not many ongoing bonuses
  • Strict requirements for bonuses


  • Neteller logo
  • Skrill logo
  • Trustly logo


Min. deposit


Max. pay-out

$10,000 every 24 hours

Pay-out period

Up to 5 days


Baytree Interactive Ltd / Bayton Ltd

Games offered

Roulette, Blackjack, Slots, Video Poker, Table and Live Dealer games


Malta Gaming Authority
Kahnawake Gaming Commission, license number: 00892



Ground Floor
Kingsway House
Havilland Street
St Peter Port


Ruby Fortune Casino has been online and operating now since 2003 and offers one of the widest ranges of high-quality games whilst setting the standards for fairness and customer service in the industry.

8 / 10

Total rating

About Ruby Fortune

Several things make this company stand out. Firstly, not only have they been around for over 15 years but in all that time it has been considered one of the best online casinos available. It offers a generous bonus policy, an above average 97% pay-out, and a huge choice of games on a highly polished platform. Enormous jackpots (sometimes 8 figures) are on offer through its links with sister casinos, and it has remained a ‘stayer’ through maintaining a high level of player experience, customer service, fairness and encouragement of responsible gambling.

Rating: 7 / 10

Ruby Fortune Bonus & Promotions

Type of bonus: Welcome bonus
Bonus: 100% matchup bonus up to $750
Max Bonus: $750

How the bonus offer works is that the first three deposits will be matched up to $250. What this means of course is that if a player makes the minimum deposit ($20) then they will receive a $20 bonus, up to a deposit of $250, for their first three deposits. What makes them a little different from some of their competitors is that, for starters, only the bonus, and not the deposit, must be played through to meet the wagering requirement. In addition, players can choose to take a smaller bonus, or take no bonus.

Ruby Fortune Bonus Banner

There are also numerous benefits offered to regular players in the form of regular promotions, as well as a Loyalty Club and VIP program where players are offered access, by invitation, to exclusive tournaments and other events.

Players who’ve received bonuses from other members of the Palace Group, must meet the play-through requirements with their accounts, before being eligible to receive a bonus from Ruby Fortune.

Wagering Requirements for Ruby Fortune

Ruby Fortune casino offers a deposit bonus where the winnings are withdrawable. The bonus that you receive on making the three consecutive deposits has to be wagered for at least 70 times before you withdraw the cash. Check for the games that contribute towards the wagering requirement. When free spins are available, they carry a wagering requirement of 70 times on initial winnings. The casino does not allow low-risk betting and other forms of abuse. In addition, you must claim the bonus within seven days after activating account.

  • You must wager only the bonus amount together with the deposit
  • Bonus comes with a 70 times wagering requirement
  • Free spins winnings have a 70 times wagering requirement
  • Must claim the bonus with seven days of account activation
  • The maximum bet while actively playing through a bonus is €8 per spin and 50 cents per line

Ratings and Short Review of Ruby Fortune Bonus Offer

Ruby Fortune Casino has an excellent offer for the new players who come to the casino. This offer is split among three deposits to give the new players more flexibility when it comes to redeeming the bonuses. You will get 100% matchup deposit up to $250 for each of the three deposits on the casino. At the moment, there is no Ruby Casino no deposit bonus.

You do not require a Ruby Fortune bonus code for any of the deposit bonus offers. When the no deposit bonus is available, the casino might not require a Ruby Fortune no deposit bonus code. However, if the Ruby Fortune no deposit bonus requires the code, it will be available at the website or sent to you via an email.

$750 in free wagering cash is a good start for new customers at the casino. Players can redeem the bonus at their own pace as bonus is subdivided into three sections. However, the wagering requirement is rather high, which makes the offer less desirable for the starters who are new to casino gaming. The cap on the amount that you can withdraw from your winnings after completing the wagering requirement is also quite strict. In addition, there are times when there are no free spins as part of the offer.

On the positive side, the rest of the rules are quite easy to follow and easy to understand. As long as you complete the wagering requirement, there are no other restrictions to withdrawing the cash. Overall, the bonus offer gets a 6.5 out of 10. It has good welcome bonus amounts but rather strict wagering requirements.

Ruby Fortune Bonus Terms and Conditions

To access the bonus, you must have confirmed your account by your phone number or email. Then, you must make a deposit of $10 or more on your account for each of the three deposits to get Ruby Fortune bonus. A higher deposit increases your wagering bonus up to the capped amount. Ruby Fortune is part of a group of casinos. If you had a bonus offer at any of the casinos it is affiliated to, you might not receive the bonus. To get the free spins if you have an affiliated account, you must have redeemed the free spins offered at the casino and wagered at least a 70 times the initial bonus amount.

ruby fortune bonusYou have seven days within which you should have activated your first bonus failure to wish you will be deemed to have forfeited the bonus. However, this does not prevent players from accessing other bonuses. The base currency against which the bonuses will be offered is the currency that you set in the account at the time of registration.

After meeting the wagering requirement, you are free to withdraw the cash balance. However, the withdrawable cash is limited to $100 if it comes from the free spins offer and six times the amount of the welcome bonus. If you would like to maximize your bonus, deposit an equivalent to the bonus offered in each of the three bonuses at the account. The cash is available for withdrawal at any point. However, you forfeit the bonus winnings if you make a withdrawal request before completing the requirement.

The casino allows you to play most of the games on the casino with the bonus amount. However, different games come with varying contributions to the wagering requirement. All scratch card games, slots, and Keno games contribute 100% towards the wagering requirements. An exception to this rule is the slots from NetEnt, which only count for 50%. Poker contributes 8%, and classic blackjack contributes 2% towards the requirement.

Rating: 8 / 10

Ruby Fortune Software

The software used is provided by Microgaming and has been around for over 25 years and is one of the largest and most respected software providers for the online gaming industry. This UK based company lays claim to having released the first genuine online casino in 1994. It is through partnerships with groups such as Palace that Microgaming can offer such enormous progressive jackpots.

Mega Moolah set a world record for the largest ever slot machine jackpot, of GBP13.2 million in 2015, and runs the MPN network (previously Microgaming Poker Network) that allows multiple players to play games such as Texas Hold ‘Em. Serving such a large, worldwide base means that players have exposure to potentially far greater wins.

Rating: 8 / 10

Ruby Fortune Banking

There are numerous options for deposit and withdrawal of funds, such as Credit Card (Visa/Mastercard), Debit card (Visa Electron & Maestro), wire transfer, as well as numerous virtual wallets such as Paypal, Skrill, Neteller and other less well-known providers such as Ecocard and echeck.

For Canadian players, Interac Online offers a secure way to make deposits – processed directly from your bank account, through the convenience of your existing internet banking access.

Nearly all of the methods that can be used to deposit funds can be used to withdraw them, however in the case of virtual wallet providers such as Paypal, the transfer usually takes between a few hours, to, at most, 24 hours to reach the client, whereas in the case of withdrawal to a credit card or bank account, it could be generally expected to take at least 3 business days. For this reason, players are encouraged to consider this method for the sake of convenience. In addition, it should also be noted that, as mentioned above, there are a limited number of service providers that cannot be used to withdraw funds, notably Paysafecard, Interac Online, Trustly and Neteller, these are subject to change and should be checked by the player when depositing.

Ruby Fortune Review and Ratings

Ruby Casino has a few, but some of the most popular methods that people use for online payments. This ensures that players do not have to open new payment methods to use the account. There also a few localized Ruby Fortune deposit methods for specific regions. The available Ruby Fortune deposit alternatives include MasterCard, VISA, VISA Electron, Maestro Debit Card, iDebit, Bank Transfer, EntroPay, PayPal, Skrill, Trustly, and Neteller.

On opening your account, you will be asked to choose your preferred currency. This currency cannot be changed again. The currency options available at the casino include CAD, USD, Euro, and AUD, among others. All transactions with the account will be done with your base currency. All deposits to the account are instant. However, there are times when the casino may verify the source of your funds, especially if you make a large deposit that seems different from your relative deposits. In this case, the deposits may be delayed by a day or two until the verification has been done.

Overall, Ruby Fortune Casino offers a pretty good deposit service, which is convenient for its players. Almost all of the accepted methods can be accessed from a mobile device, which helps the players to play on the go. We are impressed by the effort and give the entire deposit system a 7.8 out of 10. The rating is based on speed, efficiency, and customer reviews.

Limitations and Fees When Making a Deposit at Ruby Fortune Casino

There are no set Ruby Fortune deposit limits. However, individual methods come with their limits. Cards such as VISA, Maestro, and MasterCard have a minimum deposit of $10 and a maximum of $10,000. Other methods such as eChecks and Poli have a minimum limit of $30 and $20 respectively and a maximum deposit of about $3,000. You can only deposit up to $400 at a time with Ecopayz.

Ruby Fortune creditcardsCheck with the service provider if you would like to make high deposits into your account. In the same line, most payment options do not charge for you to deposit at the casino except for bank transfer and a few others that charge up to 2.5% of the deposit amount. The fee charged will be shown on your deposit page before making your transaction so that you can act accordingly.

We find the casino site lacking in deposit information required for the customers to decide. Fortunately, service providers relay information on Ruby Fortune deposit fees and limits with each transaction. Given that most of them have low deposit limits and instant deposit, you can effectively manage your deposits while playing on the go. On the other hand, high rollers will still find enough room to deposit and wager large amounts of cash.

If you are new to the casino, the Know Your Customer regulation requires you to present your verification documents when asked about your source of funds or personal details. The casino will furnish you with the details and allow you to make a deposit.

Ruby Fortune Payouts

There is a good number of Ruby Fortune payment methods with most providers allowing for both deposits and withdrawals. Ruby Fortune Casino requires members to use the same method for withdrawals as used for deposits if it allows money transfer in both ways. Available Ruby Fortune cash out methods at the casino include InstaDebit, Visa, PayPal, Neteller, Skrill, EcoPayz, Visa and Maestro Credit, among others. A full list is available at the deposit page. In some regions, Neteller can only be used for deposits.

Ruby Fortune payout time differs from one method to another. It takes 24 to 48 hours to have your money when using e-wallets and two to five days when using debit or credit card. On the other hand, bank transfers take three to seven days. Checks are not offered for account withdraws.

In addition, all withdrawals have a pending time of between 0 and 96 hours. This might greatly increase your waiting time when making a withdrawal. In line with anti-money laundering laws, the casino verifies your identity before processing the first withdrawal request. You may be asked to provide copies of recent utility bills along with the personal identification documents.

The Ruby Fortune Payout limit is $4,000 a week if your win is five times or more than the amount you used for wagering. If not, the withdrawal limit goes to about $10,000 per 24-hours period. E-wallet Ruby Fortune payouts are free. However, other methods may charge up to 2.5%. All charges are shown when making your withdrawal at your account.

Rating: 7 / 10

Ruby Fortune Customer Support

Ruby Fortune Contact Details:

• Live chat
• Telephone number: 00187 7710 8016
• Email:
• FAQ section
• Skype

Customers have access to 24/7 support via the Live Chat feature which can reached from the bottom of the page. However, there have been some issues with this in the past as rather than linking directly to Ruby Fortune, customers are connected to the Palace Group’s Live Chat service.

Ruby Fortune Support Banner

How to Contact Ruby Fortune Customer Support?

Live chat

It is the most convenient and effective method of contacting a casino’s support team. Ruby Fortune casino knows this too well and has included this feature in its customer service system. Ruby Casino Live ChatWith a response time of a few minutes or seconds, many players prefer for this option to email and telephone. Also, its ability to allow users to contact a real person in real time makes it even more appealing. The representatives are available 24/7, so you are sure to contact one of them at any time of the day or night. You will be asked some security questions to verify you are the account holder then you can proceed to make an inquiry.

Email Support

Players can also contact Ruby Fortune customer support via email. This medium is ideal for users making long enquiries or who want written proof of their interaction with the customer care team. Ruby Fortune support representatives catering to inquiries made via email are also available 24/7.

Telephone Support

Ruby Fortune provides telephone support for Canadian players and the rest of the world. Canadian and Australian players can contact the representatives via the number 00187 7710 8016 while users from the rest of the world make international calls via 00 4480 0051 6785. Hefty charges apply to international calls, making this support service rather unpopular for most players. The telephone number for Canadian and Australian players is toll-free hence, if calling from a landline, you are confident to make the call free of charge. The representatives speak in different languages to cater to the diverse casino audience.


Fortune Ruby also offers customer support through Skype. Players should check the charges applied to this form of payment before using this option.

Does Ruby Fortune Have a Live Chat?

Ruby Fortune has a live chat platform that enables players to talk to its representatives in real-time. The representatives are available 24/7, so you are confident that your problems will be solved at any time of the day. Also, the representatives talk in different languages hence, players from international countries are bound to find an agent talking in their native language. Be sure to explain your issue in detail to help the representative solve the problem as fast as possible.

How Quick can you Get Help with Ruby Fortune’s Customer Support?

The live chat platform has the shortest response time as the representative responds within a few seconds of contacting them. Be sure to explain the question in detail to help solve the problem fast. The customer representatives are knowledgeable hence, able to provide a solution within the shortest time. If your problem is complicated, you may be asked to send a screenshot to the dialogue box to help determine the solution.

Inquiries made via email have a longer response time sometimes up to 48 hours. We noted that emails with as much information as possible relating to the question took a shorter time to resolve than others. Those with fewer or no details will receive responses first while those who require more information may get delayed responses because it takes time to solve their problems. Players using Ruby Fortune contact number should expect a response within a few minutes, but the waiting time may be longer during peak season.

Rating: 8 / 10

Safety with Ruby Fortune

It is the stated aim of this company to be the best online entertainment group in the world, encouraging players to see gambling as a form of entertainment rather than a way to make money, and to keep track of the time and money spent gambling. In addition, several features have been built in such as 24 hour and six-month self-exclusion options, the ability to set maximum deposits for daily, weekly and monthly periods, as well as access to filtering software to prevent access to the site by minors.

Rating: 8 / 10

Ruby Fortune Casino Games

In total, over 450 games are offered. These include slot games with progressive jackpots such as Cash Splash, Major Millions, Mega Moolah, Lots a Loot & more – it is not at all uncommon for jackpots on these slots to reach into the millions or even tens of millions. Of course, there are also classics such as Roulette, with US, French and European versions being offered, as well as other classic games such as Blackjack and Baccarat, and the highly popular Video Poker.

Top Ruby Fortune Slot Games

Here are some of the best Ruby Fortune slot games.

  • Star Dust – Star Dust is one of the modern slots by Microgaming. However, due to its array of features, it has become a favourite with many players. As its name suggests, the slot takes players on an intergalactic romp as they try to win various prizes. It has a classic feel and an enticing soundtrack. You will earn the prizes in the five-reel, 40paylines screen. The slot has several free spins in the course of the game. In the free spins round, you get 1,024 ways to win. Some free spin rounds have bigger bonuses than others do. The maximum win is 100,000 coins.
  • Happy Holidays – Happy Holidays is a slot powered by Microgaming. It has 5 reels and 243 pay lines. The game has a theme of winter holidays. Therefore, you will find features related to the Christmas and New Year. Reels are presented in the snow with some relaxing soundtrack. The coin denomination ranges from 0.01 and 0.10. You can bet between 30p and $30 per spin.
    There is a free spins feature is triggered on landing three to five scatter symbols on any of the reels. You get up to 10 free spins in the feature. The pay lines also change from 243 ways to 1,024 ways. The maximum win is 8,000 coins.
  • Hot as HadesMicrogaming has created a slot game where you must face the gods of the underworld starting with Hades. The mission is to find a crystal helm and return it to the owner. You can win several themed prizes on the way. There are 5 reels and 20 pay lines that cannot be adjusted. The minimum that you can be is 0.01 coins with a maximum of 2.5 coins.
    The lowest you can win is 500 coins. If you find Cerberus the god, you get 1,000 coins. There are 1,250 coins if you land on Medusa. Finding Hades comes with a prize of 2,500 coins. If you land over three wild symbols, you can win up to 5,000 coins.

Classical Casino Games at Ruby Fortune Casino

You have a choice of different classic Ruby Fortune games. If you love the good old feeling of playing poker, blackjack and roulette, this is the casino to try. It has also dedicated pages for online roulette and blackjack. There are also Ruby Fortune free games in this category for your practice.

  • Blackjack – There are several blackjack variants at the casino. Microgaming is the biggest supplier of the blackjack table games, but there are a few other providers. Some of the most popular blackjack variants include classic blackjack, European blackjack Double Exposure blackjack and Perfect Pair European Blackjack. If you are a blackjack lover, consider trying a few.
  • Roulette – Discover the three that comes with the good old classic roulette. Ruby Fortune Casino offers all three of the classic roulette games that include American, European and French Roulette. You will also find other variants that include Roulette Gold, and Premier Roulette.
  • Poker – There is also a large collection of good old poker games. The casino has combined them with unusual titles to make playing poker fun. You can try the old favourites such as Aces and Faces, Joker Poker, Jacks or Better or Tens or Better. There are also modern favourites such as Aces and Eights and Louisiana Double.

Ruby Fortune Blackjack

Play Classic Casino Games at Ruby Fortune

Jackpot Games at Ruby Fortune Casino

You can win outstanding amounts by playing jackpot games at Ruby Fortune casino. There is a mix of both fixed and progressive jackpot. Luckily, the jackpot games cut across various categories at the casino. You are most likely to find one in your favourite category. Some of the most popular jackpot games at the casino include Cash Splash progressive, Roulette Royale Progressive, Mega Moolah slot, Major Millions and Triple Sevens. You can tell the jackpot games by the jackpot prize value indicated at the bottom of the game icon. Many jackpot games also have regular wins if you do not hit the jackpot.

Rating: 8 / 10

Ruby Fortune Live Casino

For those who miss the excitement of a real casino, the Live Dealer Option is offered. In this mode players can chat with other players, as well as the dealer, just as they would in a real casino, while having the extra assurance of seeing the games played live in front of them. Baccarat, Blackjack and Roulette are offered in this mode.

Rating: 8 / 10

Ruby Fortune App


  • Games available on instant play
  • Hundreds of games across various categories
  • Powered by quality software from Microgaming
  • Smooth and glitch-free playing experience


  • Long payment period
  • A long list of restricted countries
  • Some games not available on the app

All the games offered through the traditional online platform are available to Android, iOS, Blackberry and Windows mobile devices. Microgaming has gone to great lengths to assure players clear graphics and smooth game play.

Ruby Fortune Mobile Banner

Ruby Fortune has been around for quite some time, having opened its doors in 2003. Soon after, the establishment won accolades for being the Best New Casino of the Year. It has retained quality gaming experience over the years. When mobile gaming became a thing, Ruby Casino tweaked their casino experience to meet the mobile requirements. Today, its mobile casino provides as many games as the casino website. Many customers now prefer to play Ruby Fortune apps rather than the desktop casino.

The casino is licensed by the Maltese gambling authority. The site features the ruby precious stone theme just as its names. It is elegant and has an easy to navigate layout to allow you get the game you want to play in no time. We are going to take a deeper look at its mobile casino and focus on customer experience and the availability of the app.

Review and Rating of Ruby Fortune Casino App

The Ruby Fortune casino app has been winning players around the globe. Many of whom were playing on the desktop have given raving reviews of the mobile casino. The casino app is available on Android and Apple devices. Players on other mobile platforms can access the casino via their browsers and still enjoy the quality gaming platform. You can play Ruby Fortune apps on the go wherever you are, unlike the desktop casino. The app also provides a personal touch to playing at the casino as you are able to make your setting preferences unlike the HTML version of the mobile casino.

You will find a few layout changes in Ruby Fortune casino apps. This is meant to create an enhanced playing experience on a small screen. It does this by making it easy for you to use various game controls and tabs on bars without having to zoom out the screen. However, the elegant theme of the site and general arrangement of the main categories is similar to that of the main site. If you are moving from the desktop website, you can just sign with your credentials after you install the app. All the promotions you enjoyed on the desktop casino as well as the payment methods are available at the mobile casino.

It should take a minute or so to download and install the app into your device. The size of the app is about 17MB. With it, you can keep track of the offers at the casino and have fun every time you have a few minutes to spare. The good user experience coupled with small size and availability of hundreds of games on the app has led us to giving the casino a rating of 8.2 out of 10.

On what Mobile Devices is the Ruby Fortune Casino App available?

The best Ruby Fortune Apps are available on Apple app store and Google Playstore. Head to either of the two app stores and download the casino app. Your device must have met the minimum system and software requirements to install the app. Any Android device with Android 4.4 and later or an iPhone with iOS 8.0 or later should accept the app. You can also visit the respective stores and check on compatibility of the app with your phone by clicking on the app icon. Always use the official app sources to avoid downloading viruses and other harmful software.

Most popular devices will accept Ruby Fortune apps without a problem. Popular devices such as the Phone 5 series, 6 series, seven series, as well as the X series accept the app. You can also install it on iPad and iPad Air. The Android version is accepted in all Android devices with the minimum software requirements above as well as all Samsung Galaxy devices, HTC, Motorola Android devices, Nokia Android devices, ZTE, Huawei, Sony Experia, Oppo, Xiaomi, Google Pixel and Nexus devices, among others.

Running the app on your device should not take much of the phone’s memory and you will not be forced to close other applications if your device has a RAM of 1 GB and above. The app is very safe as it does not install other software or collect your personal data. Therefore, if you are planning or are already a player at Ruby Fortune Casino, we recommend installing the app.

Our Conclusion to Ruby Fortune mobile

We feel that Ruby Fortune mobile provides almost all the games that you can imagine, and these include video poker and slots. Microgaming is the leading software provider that delivers the software that the casino runs on. We like the elegant homepage and the overall website design that allows navigating with ease. This mobile casino is something you can try for fun and make cash on the go. By having Ruby Fortune Apps for both Android and iPhone platforms, it covers almost all the devices out there. There is a browser-based mobile site if the app is not compatible with your phone.


Ruby Fortune Casino has been online and operating now since 2003 and offers one of the widest ranges of high-quality games whilst setting the standards for fairness and customer service in the industry.

8 / 10

Total rating

Martin Hill tested and rated Ruby Fortune Review