William Hill Review
William Hill Group Ltd
roulette, slots, table games, scratch cards, bingo, slots, poker and live casino
UK Gambling Commission
Gibraltar Gambling Commission
6/1 Waterport Place,
About William Hill
Despite the casino opening up in 1993, the company has been around since 1934, offering quality casino services to its members. It is one of the most popular brands around the UK where it has William Hill Sports betting shops across the country. You can also access the casino through their mobile platform and enjoy their vast selection of jackpots and promotions around the year. The brand is known for its prompt pay and quality customer service. Here is a detailed William Hill casino review to help you decide if it is worth your time.
William Hill Casino Bonus & Promotions
Type of bonus: Welcome Bonus
Bonus: 100% match up
Max. Bonus: $300
UK customers can access the William Hill Bonus 2022 where they deposit $10 and get a $60 bonus to wager with $70. The bonus is valid for 72 hours and has 40 times wagering requirement. There is also a buy-in promotion for the new players where they get 100% match up bonus up to $100 with a 40 times wagering requirement. This promotion is available in some countries. Currently, there is no William Hill no deposit bonus.
There are many other William Hill promotions on the platform. Live casino players enjoy 100% bonus up to $100 with 70 times wagering requirement on Roulette tables. This bonus has a validity of seven days. You can also take part in the 50% buy-in bonus up to $25 with 40 times wagering requirement in 24 hours. Several other promotions on their promotions page include William Hill casino free spins and golden chips.
Wagering Requirements at a Glance
- Create an account with the casino
- Deposit a minimum of $10 for 100% match up bonus
- Get William Hill Bonus of up to $300
- Meet a wagering requirement of 40 times the bonus and the deposit
- Players can’t withdraw the bonus
- A maximum redeemable amount of £2,000 applies to winnings from the bonus
- Deposits made via an e-wallet will not be eligible for the bonus
Our Rating and Review to William Hill Bonus
William Hill casino offers three types of welcome bonuses. The first is the regular first deposit bonus that matches up the player’s initial bonus 100% up to $300 after making a minimum deposit of $10. This offer applies to download versions only. The second welcome bonus is an alternative to players who don’t want to download William Hill casino software. The player needs to deposit a minimum of $35 for a 100% match up to $150. A playthrough requirement of 20 times the bonus and deposit are required when claiming the bonus.
High-rolling players may opt for the third welcome bonus that matches up the initial deposit by 30% up to $300. The minimum deposit for this bonus is $1,000, which may be pretty high for most players. Players making a second deposit get a match up bonus of 75% up to $100. The minimum deposit for this second deposit bonus is $35, and players need to meet a playthrough requirement of 15 times the bonus and the deposit. With the three types of bonuses William Hill casino accommodates high rolling and low stake players. The wagering requirements are also pretty reasonable as other online casinos require players to wager 35-40 times the bonus and the deposit amount. Note that the casino does not offer William Hill no deposit bonus in the form of free spins or free play.
Terms and Conditions for William Hill Bonus
First, players should ensure their account and bonus balance is less than $5 when depositing. Accounts that have higher balances automatically disqualify the player from enjoying the bonuses. Players also need to wager the deposit and the bonus 40 times before cashing out. Thus, if you are betting $5, you will need $100 to become eligible for the bonus. Bets on all the games contribute to the wagering requirements for the bonus. However, games like the Blackjack and the Roulette have a lower weighting than others. Here’s a breakdown:
- Slot games except for the Wild Gambler and the Wild Gambler 2 contribute 100%
- Scratch cards: 100%
- Pai Gow (all varieties except the Red Dog and Let it Ride): 25%
- Baccarat, Blackjack (all types except Pontoon and Blackjack Switch), Video Poker and Craps: 20%
- Casino Hold’em: 25%
- Casino War, Lucky Wheel, Pontoon, and Black Switch: 5%
The bonus is valid for seven days, so if the player has not used it within this period, the casino reclaims it along with any winnings accrued to the bonus. While there are three types of bonuses, players only receive a bonus for a single deposit. As such, players can’t sign up for all the bonuses. Also, players can’t withdraw the bonus or the winnings before meeting the wagering requirements. Such attempts entitle the casino to declare the bonus null and void. The requirements apply to the player’s account from the time the bonus is credited to the player’s account.
- A player is only eligible for this bonus once as long as he has created one account with William Hill casino and provided one home address, email address, and IP address. If different accounts are traced to the same individual, the casino has a right to withdraw the bonus bet.
- When withdrawing or depositing he has to use a registered credit card and bank card and his details should match
- Sometimes, William Hill casino may require the player to prove his residency
- The casino takes the bonus back, which causes the player’s account balance to reduce significantly.
- William Hill casino can withhold the bonus and winnings if a payment service can’t verify the holder’s details
- Players who have pending withdrawals cannot receive bonuses. To qualify for the bonus, they have to cancel the withdrawal on the cashier section or ask for assistance
- To obtain the bonus the player needs to play the money deposited first (not more than $5). Only then will the casino allow you to play with the bonus offered.
- The welcome bonus is not combined with other offers
William Hill Software
The casino works with several software providers to offer a variety of games to its users. Some of the major software providers include Playtech, NetEnt, Evolution Gaming, and Blueprint Gaming. Playtech is the leading software provider at the casino, offering several slot games, live casino, poker, and instant play games. Some of the most common titles for the service provider include Beach Life, Rocky, and Sherlock Mystery.
The most common NetEnt games at the casino include Jack Hammer, Starburst, Subtopia, Gonzo’s Quest, and flowers. It also has several live casino tables and jackpots on the platform. On the other hand, Evolution Gaming is known for instant gaming and provides most of the live dealer games. The casino does not require you to download any software to play the live dealer games on the platform. Microgaming provides the rest of the live casino games.
Jackpots are offered by several software providers and are a mix of traditional slot games and modern video games. While the casino does not have an option to select games as per the provider, you can check the information of each of the games on the platform to determine the service provider.
William Hill Banking
This casino works with some of the major money transfer gateways from around the world. It boasts of over twenty methods, which you can use to make deposits and withdrawals. The casino encourages its users to use credit and debit cards for transactions by offering them a 10% bonus on deposits and withdrawals. You can use any of the above methods for both the deposits and withdrawals.
The most widely used payment method except the credit and debit cards is PayPal. It is a widely known payment method from around the world and is very common among the UK and international citizens who transact online. You need to fill your credentials on the William Hill login page to access the payment information.
The minimum you are allowed to deposit is $5 with a maximum of $100,000. William Hill Withdrawal rules state that the minimal withdrawable amount to be $10 with the maximum being $100,000. The payment period is about a day to three days, depending on the method used.
A close look at William Hill Payment Methods
If you have used gambling websites, then William Hill is a familiar name. The bookmaker has been in the business for a long time. It provides a broad category of gambling options that cater to the large clientele that the bookmaker serves. Customers have an impressive selection of banking methods for William Hill deposits. Whether you are funding your account or cashing out winnings, you can choose whatever service you want.
What we love about the deposit methods available is that they cover all the bases. Customers who prefer credit and debit cards have their alternatives. Those who wish to use bank transfers have several options, and the same applies to virtual wallets and prepaid vouchers. The variety of payment methods is invaluable, especially when you are gambling from a region with many restrictions
William Hill is a well-regulated brand that attracts punters because of its high standards. Customers don’t have to worry about safety when it comes to money matters. The platform is stringent about security right from the registration to transactions. By verifying identities with official documents, the casino ensures that each account is legitimate.
The platform has high-grade encryption to guarantee the safety of financial data during deposits and withdrawals. Whether you are using the website on a PC or mobile, you can be certain that your money and information is safe. William Hill deposit methods are some of the biggest services in the financial industry. From PayPal to MasterCard to Skrill, these are well-known brands that customers can trust with their transactions.
Rules and fees when making deposits
The minimum deposit that a customer needs in a William Hill account is $5. As for the least amount that you can deposit with a particular banking method, the casino asks for $10 for virtual wallets, cash vouchers and online banking. For credit cards, the minimum you can deposit is $5 and $25 for cash transfers. Except for bank transfers, every deposit method is instant. It means that you can begin using your funds almost immediately after depositing into your William Hill account. Of course, a customer can have self-imposed deposit limits to facilitate responsible gambling. If you have set your weekly William Hill deposit limits at $100 maximum, you can’t transfer more than that amount regardless of the payment method you select.
A William Hill deposit takes three simple steps, as long as you know which mode you are using. Maximum deposits vary with your choice of payment. You can deposit as much as $100,000 with bank transfers but only $200 with Paysafecard. For this reason, consider your gambling requirements before you pick a banking solution. Whether or not you will incur a William Hill deposit fee will depend on the banking method. Most services will not cost you anything when depositing to William Hill, but others might have transaction charges.
William Hill Payout Options
The host of payment methods available at William Hill makes it easy when you want to get your money. Fund withdrawals at casinos do not always go well with some taking too long or not paying out their customers properly. The casino pays out 95.5% of funds, which is above average in the gambling business. You can take advantage of the attractive William Hill payment percentage by choosing a banking method that offers seamless services. Be sure about the payment modes that are available in your area and check that they serve your gambling requirements. The William Hill pay-out time is 24 hours. It’s the period that the casino takes to process cash out requests. However, the total duration depends on the banking method. Some services take hours while others take up to 5 days like bank transfers.
Whatever service you pick for your William Hill pay out, ensure that you meet every single regulation. For one, if you took a welcome bonus or other promotion, meet the terms and conditions such as the wagering requirements. The casinos might ask for documents when withdrawing funds for verification. Make certain that the information in your banking method matches that on your registration.
The minimum and maximum withdrawal amounts vary with payment methods. For example, credit cards have a minimum withdrawal limit of $5, but for cash transfers, it’s $25. Remember that not all William Hill deposit methods are available for withdrawals.
William Hill Customer Support
William Hill Contact Details:
- Email: firstname.lastname@example.org
- Live chat
- UK telephone number: 0800 085 6296
- International telephone number: 00800 3551 3551
There are two William Hill contact numbers, one for the UK players and another one for the international players. The live chat customer service is offered in Dutch, Russian, Spanish, French, and English. There is also an FAQ page where you can find answers to frequently asked questions. Customer service is articulate and fast in responding to customer concerns.
How Do You Contact William Hill Customer Support?
As said earlier, William Hill customer service is divided into regions to handle a large number of requests effectively. There is a William Hill customer service number for UK users and another one for international players. From the research, we found many users claiming that UK telephone service is much better than one for international users. We believe it is because of fewer calls on the line. All lines are toll-free, which is a great relief to many of the website users.
You can also reach the support via the chat function. To use the function, you must be registered and logged into your account. You will be asked to identify yourself and can ask a question after that. It is the easiest method to get assisted at the site. If you need a detailed explanation or need to attach a document in your request, you may consider sending an email. There are several emails on the contact site. Therefore, you need to select the one that is in line with your query, whether as a player on the site, about the betting shops, press, investment or sponsorship requests.
The company is effective in handling customer complains. It has employed a large number of customer representatives who are professional and knowledgeable on the working of the casinos. Therefore, you are sure to get the right assistance when you contact the team.
Does William Hill have a Live Chat?
Yes. William Hill chat is one of the ways you can reach the customer care representatives. The casino urges you to log into your account before using the feature to get quality services. However, it is still accessible without having to log into your account. You access the feature by clicking on the customer assistance tab on the main site or contact us tab in the respective William Hill site.
On clicking the tab, you will be asked to identify the area which you seek assistance from a drop-down menu. The list includes everything from bingo, scratch cards, live casino to age verification. This makes it easy for the representatives to get accurate answers for your query from tens of possible questions. We recommend the method for fast responses.
How Quickly Do You Get Assisted by William Hill Customer Support?
Even though the website serves thousands of players around the world, when you contact the customer support, you will find a quality, personalised service within a short period. The easiest method for reaching customer service is the chat feature. You should get in contact with a representative within a few seconds to a few minutes. The toll-free calls to the customer service team do not take more than two minutes for one of the team members to get on line. These two are the fastest method to get assisted on the site.
Expect to get email responses within a day. However, it usually takes a few hours in most cases. This depends on the number of customers on the queue in front of you and the content matter of your email. We believe that these timelines are acceptable to any user on the site and within the acceptable limits across the industry.
Safety with William Hill
William Hill casino has taken steps to ensure that users are safe when transacting and playing on the site. The site is protected using SSL layer from intrusion by hackers and has a strict password policy. In addition, the casino works with the watchdogs to ensure that it complies with all the safety measures set in the regulatory framework.
There are several tools on the website available to help players control their gambling behaviour. There are parental controls, a help section for concerned family members, an option to restrict the accounts, and the ability to manage how much you can gamble in a day week or a month. You can also read lots of advice on the William Hill casino online platform.
William Hill Casino Games
There are over 450 William Hill games on the platform. The games come in various categories that include video slot games, card games, video poker, scratch card, and live casino games. The most popular category is the slot games, which account to over 200 games. Popular games that you can play on the platform include American Dad, Jackpot Giant, and the Gladiator.
If you are an arcade games lover, there are over 35 arcade game titles on the platform that include Cash Box and Pop Bingo. Some of the highest paying jackpots include Mega Moolah, Slots of Gold, and Irish Riches.
Top 3 William Hill Casino Games
William Hill rates as one of the top casinos in Europe because it is a reputable brand that offers decent odds and prioritises fair play. More than that, it has a broad range of games that ensure the casino’s large customer base has choices to work with. We took a long look at the gaming alternatives at this casino to see what the selection is like. Besides the number of games, we considered the different types available, the distribution of jackpots and William Hill free games. The site is simple and easy to navigate, so browsing through the different games is a breeze. A good number of games at William Hill are from Playtech, but the casino has offerings from other developers. Our evaluation allowed us to pinpoint some of the popular games at this casino. These include:
Jackpot Giant – The popular Playtech slot features a beautiful island with erupting volcanoes and towering mountains with a giant as the primary character. It is a progressive jackpot, meaning you can expect the prize pool to keep growing. The game delivers stunning visuals and numerous features including scattering wilds.
Age of the Gods Roulette – The game is a hybrid of the popular franchise slot Age of the Gods and the classic roulette. You get a European roulette set up, so the rules and bets are the same. It is a slot machine, which means it has the standard features of this type of game.
Olympus Strikes – This slot is one of the newest offerings at William Hill. It’s an AGS creation that promises adventure and nice prizes as you battle with Zeus. The slot comes with a Greek mythology theme and a bunch of features, including free spins, wilds and a jackpot.
William Hill Slots
The slot game library at William Hill is more than satisfying for any true enthusiast. We appreciated the blend of games that the casino has going on. Classic single-line slots are readily available in terms of Fruit machines. These slots are perfect for beginners who want to understand some basics of playing William Hill slot games before delving into the more challenging options. Multi-line slots are the more intricate slot machines that have become wildly popular.
The casino has these games in a myriad of genres. Action, mythical and fantasy themes are some of the choices available. William Hill slots are available in video multi-spin slots as well. With these games, players have a wide range of line structures from which to choose. You can play anything from 5 to 50 bet lines. The broad category of slot sat William Hill ensure that you can find one that suits your tastes and budget.
Classic Casino Games at William Hill
This review would not be comprehensive without offering an insight into the type of classic casino games available for William Hill customers. All your casino favourites are present, giving you an opportunity to try your luck however you see fit. Blackjack is among the popular casino games, and you can find it in different versions. Deal or No Deal Blackjack, Mayfair Blackjack and Blackjack Xchange are the top versions of the game on the platform. Do you like roulette? William Hill has a table for the original roulette. You can also opt for 3D European Roulette, 20p Roulette and plain roulette.
Casino poker is another classic that attracts all kinds of gamblers. Video poker is an easy to play game with a low house edge. Instant win games are available in varying genres, including popular TV competitions such as The Voice. The range of William Hill games caters to amateurs and serious gamblers. They come with different betting limits to ensure that people can choose the games that they can afford. If you are trying a new game or are completely new to online gambling, then the different William Hill free games will come in handy. Except for jackpots and live games, a majority of the games on the platform have an option to play for free. You only have to click on the game and find the ‘Play Free’ button. Almost all of the casino games are available on mobile directly.
William Hill Jackpots
William Hill casino games include some of the largest and most requested jackpots in the sector. The jackpots here are not just about winnings, though. William Hill gathered exciting slots that are bound to keep players coming back. Playtech’s Jackpot Giant, Slots O’ Gold by Blueprint Gaming and Microgaming’s Mega Moolah are some of the jackpots that you can experiment with at this casino. Casinos use progressive jackpots to entice players to wager more for chances at bigger prizes than normal. Note that progressive jackpots have their regulations, so find out about them before playing one. Remember to check out the pots because they increase by the minute as more people contribute to them. Some prizes ran up to a few million.
William Hill Live Casino
The William Hill Live casino platform is as close to a land-based casino as possible. It offers an exciting gaming experience with live dealers in its tables. The games are streamed live using high-quality cameras that give you a 360-degree view for the ease of playing.
There are a variety of live dealer games that include roulette, blackjack, dream catcher, baccarat, and poker and their several variants. The casino also has an exclusive tables section where you get to play on exclusive tables on the go. Live casino games are provided by three casino providers that include Evolution Gaming, Playtech, and Net entertainment.
William Hill Casino App
You can access William Hill games on your smartphone via William Hill mobile platform. The mobile platform is available as both an HTML 5 based mobile site and the William Hill app. You can play hundreds of games on mobile devices that include several card games, slots, scratch card, bingo, and live casino games. Most of the mobile casino games come from such providers as Evolution Gaming and Netent. The William Hill casino app is available for download on both the Android and iOS platform. It has been meticulously designed to provide quality user experience with a personalized touch. Tabs are well-arranged so that users can click without having to zoom in first.
Our Rating and Review of William Hill Application
If we could pick one word for William Hill mobile apps, it would be, usable. We have come across some casino apps that are so cumbersome that playing on them feels like a job. William Hill was clever to keep the structure of the platforms simple. You can easily hop from one section of the casino to another without getting lost on the app. The layout of the games and other features saves you time as you move around the app. Games are optimised for mobile use.
Because they have to open on a small screen, games launch in a reduced size. Only the basic features like the ‘play’ button present. For the other aspects of the game, you have to look up the menu. This optimisation ensures that the games and other offerings don’t weigh down the app. The result is a smooth-running app that delivers above-average speeds. Whether you are at the roulette table or spinning your favourite slot, expect good performance from the best William Hill apps.
We tested a few other things, including the responsible gaming tools. Just because you are on mobile doesn’t mean you can’t control your gambling. William Hill casino app has sections for safe gambling at the bottom of the platform. Find out about how you can set deposit limits on your app. Mobile apps make it tremendously easy to log in and out of a casino, and that can make it challenging to control your gambling activities. Therefore, we laud William Hill for making certain that you can implement a few restrictions. We checked out the customer support as well. Any casino worth its salt must provide excellent customer service, and WH doesn’t fail. Granted that chatting on your smartphone may not be as seamless as on desktop, but you get the necessary help in good time.
On which Devices is the William Hill Casino App Available?
You can get a William Hill app for just about any smartphone and tablet because the casino has iOS and Android apps. Go to the App Store, find the William Hill software and download for free. Alternatively, you can check on the homepage of the desktop website for the direct link to the app. You can confirm at the App Store if your iPhone or iPad is supported. If you have an Android tablet or smartphone, find the corresponding William Hill software at the Play Store. Another option is to redirect from the casino website to the download page. The Android app supports an array of flagship phones from Samsung to Xiaomi to OnePlus. You need Android Gingerbread or higher to download the app.
William Hill has separate applications for Vegas and Live. So, if you love either of these offerings, you would have to get another app. If your device does not provide enough storage to download the WH app and play from it, then you can try the mobile site. William Hill has a mobile responsive website that is accessible on multiple browsers. You can play William Hill app for free after installation to test a few things. Check out a demo or two of different game to get a feel of the software. Then you can decide if it works for you or not.
William Hill Mobile Games
WH has an expansive gaming catalogue that covers different types of games. Slots make up the bulk of the over 700 games on the casino. Only a fraction of these games is available on the mobile platforms. As with almost all online casinos, William Hill mobile games are fewer than those accessible on the regular platform. We thought the casino would have more than the 170 games it has on mobile. Nonetheless, the available selection provides a superb variety. Playtech is one of the biggest suppliers for William Hill, but customers also have products from NetEnt, Scientific Games Interactive and Microgaming. You have slots that range from fruit themes to TV shows. Players have a choice of popular and new jackpots, some of which have prizes in the millions. Check out progressive jackpots like Angel Princess, Ave Caesar and Andy Capp. If you love table games, you can play roulette and blackjack on mobile.
William Hill mobile has a live casino option as well. However, you have to get this as a separate app. The offerings vary from classic card games to game shows. Scratch cards are other alternatives that you can indulge in at this casino. If you wish to try a new game, you can play William Hill app for free. It means that you won’t have to wager actual money on the chosen game. Once you have the app, launch the game you want and pick the demo version.
Our Conclusion to William Hill’s App
William Hill Casino allows you to play directly in the browser or get a standalone app. In our search for the best William Hill apps, we discovered a few things about the casino’s offerings. The mobile casino gives customers almost the same rewards as conventional players. A welcome bonus is available to claim just like on the standard platform. Seasonal, daily and weekly promotions are present. Some of the deals are tailor-made for the mobile customer. You get a wide variety of payment options that include virtual wallets, wire transfers and credit cards. Some of these methods allow you to complete transactions straight from your hand-held device. The casino adapted the gaming features to function adequately. Whether you are on iOS or Android, you can find a William Hill casino app that is perfect for you.