$1000 BONUS + 200 free spins
Casino Cruise Review
Genesis Global Limited
Live casino, Blackjack, Free slots, Online Roulette, Online Slots and Poker games
UKGC/Account number 45235
28, GB Buildings
Level 3, Watar Street
XBX 1301, Malta
About Casino Cruise
An online casino dedicated to delivering a thrilling gaming experience. It now provides live casino and offering the chance to play with a live dealer and other players live through video. Other games include blackjack, online slots, free slots, online roulette and poker games. Also, for those wanting to ‘play on the go’ there are more than 500 games available on mobile device supporting iOS & Android. An extensive number of daily, weekly and seasonal promotions are on offer with free spins, reloads bonuses offers, raffle tickets and more. Also, a chance to win a dream vacation on the best cruise in the world! A VIP Captain’s Club is on offer for high-rollers offering exclusive VIP benefits, gifts and invitations.
Casino Cruise Bonus & Promotions
Type of Bonus: Welcome Bonus
Bonus amount: 100% on the 1. deposit, 50% on 2., 25% on 3. and 4. deposits
Max Bonus: $1,000 bonus + 200 free spins
There is a welcome bonus of $1000 available which requires 4 deposits. A 100% deposit bonus up to $200 is granted on the 1st deposit, with a 50% deposit bonus up to $200 on the 2nd deposit and subsequently a 25% deposit bonus up to $300 on the 3rd deposit and a final 25% deposit bonus up to $300 on the 4th deposit. In addition, players get 200 free spins on the “Fire Joker” slot machine. 20 Free Spins will be instantly credited upon qualifying deposit. Remainder will be credited at the rate of 20 per day for 9 days. Apart from the welcome bonus, there are several Casino promotions on offer on a daily, weekly and seasonal basis. Examples of such deals are 5-star luxury cruise for 2, reload bonuses and a magical cruise.
A VIP Captain’s Club is on offer for high-rollers offering exclusive VIP benefits, gifts and invitations. There are three levels of suites available in the VIP Captain’s Club. The Deluxe Suite gives premium features such as personalised email support, birthday bonuses, exclusive weekend promotions and an up to 12-hour response time. The Royal Suite will send you invites to exclusive VIP events, personal gifts your own personal VIP account manager, and access to higher withdrawal amounts. The President Suite gives access to all the Deluxe Suite offers and many more, including a welcome gift, express withdrawals and personal cashback offers.
Wagering Requirements at a Glance
Casino Cruise welcome bonus is a deposit bonus. Once you receive the bonus, you must wager it for at least 40 times for the money to be available in your cash account. The wagering must be done on as per the weighed guidelines on the casino terms and conditions. Likewise, all winnings from the free spins have to be wagered for 40 times before you can withdrawal the cash. You must meet the wagering requirement for the free spins and the bonus within 14 days from the date of activation. Low-risk betting is not allowed when fulfilling the wagering requirements.
- Only bonus money must be wagered
- A wagering requirement of 40 times
- A wagering requirement of 40 times for free spins winnings
- You must meet the wagering requirements with 14 days after activating the account
- The maximum individual stake with bonus money is $5 per spin or $0.50 per bet line for slots and video slots, any other game – $30 per bet
- Deposits made via Skrill or Neteller are not eligible for the welcome offer
Our Review and Rating of the Casino Cruise Bonus Offer
Casino Cruise has a generous offer for the new players at the casino. It splits its offer into various deposit-based bonuses to ease the pressure on the players who are trying to maximize their winnings. You get a 100% matchup bonus up to $200 along with 200 free spins on making the first deposit. The casino offers a 50% matchup bonus up to $200 for the second bonus and 25% matchup bonus up to $300 each for the third and fourth deposits.
You need a Casino Cruise bonus code for the second to the fourth bonus. This code is available on the promotions page. The 200 free spins are offered on Fire Joker casino game. You are offered 20 free spins each day from the date of the award of the free spins. Each batch has a validity of 72 hours after the time of the award. Currently, there is no Casino Cruise no deposit bonus.
The casino has done a great job by splitting the welcome bonus so that new players can redeem the same at their own pace. This also increases the chances of winning as one is not in a hurry. The max bonus of $1,000 is quite some good amount of cash to win. You can also increase the winnings by the 200 free spins on the Fire Joker. All the winnings are withdraw-able as long as you have met the minimum wagering requirement. There are relaxed, easy to understand rules on the welcome bonus along with a wide range of games, which you can play to get Casino Cruise bonus. It is an awesome way to get you started at the casino. Out of ten, we give the Casino Cruise a rating of 8.8.
Terms and Conditions for the Casino Cruise Bonus
Casino Cruise welcome bonus comes with some conditions that you must meet to withdraw the bonus winnings. When the no deposit bonus is available, there will be a Casino Cruise no deposit bonus code offered on registration. Similarly, codes for the second to the fourth bonus are also on the site. To get a Casino Cruise bonus, you must deposit at least $10 for each of the four deposits. Each deposit will be matched up as the percentage indicated on the bonus. You can maximize your bonus by depositing an equal amount with the maximum bonus for the first deposit, twice the bonus value for the second and four times the bonus value to get the maximum bonus for third and fourth bonuses.
All bonuses come with a 40 times wagering requirement, which you must fulfil before enjoying the winnings. The same applies to the winnings from the free spins. The wagering times may go up if you choose games with less than 100% contribution towards the wagering requirement. A list of the games and their percentage contribution is available at the website. There is also a list of the games that you cannot play with the bonus amounts. The maximum stake that you are allowed per bet when completing the wagering requirements is $5 per bet for slots and $30 for any other games.
Casino Cruise Software
The software providers the Casino is working with is Microgaming, Betsoft, IGT, ThunderKick and Play’n’go. Microgaming a leading software provider to the online gambling industry. Betsoft is the world’s premier creator of mobile friendly online casino games and 3D slots using HTML5 Technology. IGT is the world’s leading end-to-end gaming company. Thunderkick provides unique high end produced games. Play’n’go is a leading online and land-based casino platform supplier and award-winning game producer.
Casino Cruise Banking
Casino Cruise has joined hands with tens of payment providers to give its players a wide variety of options for making deposits and withdrawals from their accounts. Most of the Casino Cruise banking methods are available across the world with some accepting local mobile wallets in some countries.
For subsequent withdrawals, there are varying processing times, depending on the method that you have picked. You can use credit and debit cards such as Visa and MasterCard for withdrawals. It takes one to three days to have the cash credited into your account. If you make withdrawals using e-wallets such as Skrill, Neteller and EcoPayz, your money is credited to the account within an hour.
Casino Cruise also has an online banking method where cash is transferred directly into your bank account. Money takes three to five days to reflect in your bank account. The maximum amount that you can withdraw from your account is $5,500 a week or $22,000 a month. This limit does not cover jackpot winnings. The minimum withdrawal is $10. VIP members can withdraw up to $50,000 a month.
The casino accepts over 25 different currencies from around the world. However, you are asked to determine your currency when joining the casino. You cannot change your currency after joining the casino. However, you can deposit cash using a different currency from your base currency.
Review of Casino Cruise Deposit Methods & our Ratings
We have a fund an extensive list of Casino Cruise deposit methods with local ones for the regions where the casino operates. The casino management even requests customers to suggest any other method that they would like included among the deposit methods. Some of the most popular deposit methods at the casino include Interac E-transfer, PaysafeCard, InstaDebit, MasterCard, Maestro, Visa, Skrill, Sofort, GiroPay, and Trustly, among others. You can connect as many methods as you wish and transact with any as per the terms and conditions set by the casino.
The number of deposit methods may vary from one country to another. Check the payments page for the available payment methods. We applaud the casino for the many localized deposit methods. The deposits are instant for many of the methods except for bank transfers and Trustly, which may take up to five days. These timelines are convenient for most of the clients, especially those who would like to play on the go. For these features and convenience, we have given Casino Cruise deposit alternatives a rating of 8 out of 10.
Fees and Limitations when Depositing Cash
Casino Cruise deposit limits are dependent on the method that you choose to transact. All the methods have a minimum deposit limit of $10. Visa, Maestro, and MasterCard have a maximum deposit limit of $5,000. Interac online or Interac e-Transfer, iDebit and InstaDebit have a maximum withdraw limit of $2,500. Ecopayz, Apple Pay and MuchBetter have a limit of $5,000 while PaysafeCard has a limit of $400. Your Deposit limit may go up when you join the VIP level. There are no Casino Cruise deposit fees at the moment for all the methods. Any information regarding the fees is usually communicated when depositing at the respective accounts.
The $10 minimum deposit limit is excellent for people who do not want to spend a lot at the casino. On the other hand, the $5,000 upper limit accommodates both medium and high rollers. VIPs have even higher Casino Cruise deposit limits. In addition, the fact that all transactions are free, and instant is advantageous to players who need to load up their accounts and start wagering on the go.
Cruise Casino supports responsible gaming practices. For this reason, it allows you to determine the deposit limits daily, weekly, or monthly. You have to register with the responsible gaming to set your deposit limits on the accounts. The casino may require proof of source of funds if you make large deposits at once. It is only after the verification that the funds reflect in the account.
Payouts with Casino Cruise
A good number of Casino Cruise payment methods also support deposits. If the method you used to make deposit also accepts withdrawals, the casino requires you to use the method. These payout methods include Visa, MasterCard, Interac Transfer, Apple Pay, MuchBetter, AstroPay, Neosurf, Ecopayz, Online Bank transfer, Debit, and InstaDebit. Casino Cruise pay out transactions through Ecopayz are paid to the respective bank accounts via the Eco account.
Casino Cruise payout limits are the same across different methods. You can withdraw a minimum of $10 and a maximum of $3,000 using any of the methods listed above. VIP members can make higher withdrawal limits on a case-to-case basis. The Casino Cruise cash out limits does not apply to jackpot payments as you can withdraw higher amounts after winning a jackpot.
Again, the Casino Cruise payout times are the same across various payment methods. Apple Pay and credit cards have a payout period of one to three days while e-wallets such as Ecopayz are instant. InstaDebit, Debit, and online bank transfer methods take three to five days to have the cash deposited into respective accounts.
If you are making your first withdrawal, you will be asked to confirm your identity before the money can be processed. The verification involves presenting your personal identification documents such as the ID and driving license. The verification process may take a day after which you get you Casino Cruise payments. On average, the wait time is usually less than 24 hours with the cancellation window being five hours.
Casino Cruise Customer Support
Casino Cruise Customer Service Options:
• Casino Cruise customer service number:16474845606
• Email address: firstname.lastname@example.org
• Live chat
The casino provides assistant 24 hours a day, 7 days a week and a variety of contact methods. Players can contact customer support by calling 16474845606 or 0035627782286. There is also a live chat option online which many players would prefer. Additional you can email the support email at email@example.com and send documents to: firstname.lastname@example.org
How to Contact Casino Cruise Customer Support?
• Casino Cruise contact number: It is the oldest form of customer service channel for Casino Cruise. You will find the casino’s telephone number on the customer support section, i.e.,16474845606 for players from Canada. If no specific phone number is available for your country, you can call the company’s headquarters in Malta at 0035627782286. The regular rates for landline numbers apply. The casino also allows players to request a phone call back by providing their phone number, email address and the question.
Email address: Players can also access help via the casino’s email address, which is support@casinocruise. com. This form of Casino Cruise support channel is ideal for players who want to keep written evidence of their interaction with the person they are dealing with.
• Live chat: It is the quickest and most efficient way of reaching the support team. While most live chat facilities are available 24/7, Casino Cruise provides a specific timeframe during which players can contact the representatives (0800 to midnight).
• FAQ: It is the first-place players land when addressing a problem. As you will see in the next section, Casino Cruise provides solutions to the most common questions so, players don’t have to call, send an email or contact a representative via the live chat platform.
Does Casino Cruise have a Live Chat?
Casino Cruise chat enables players to address their problems within a short period. It is the most popular form of customer service because players get to talk to a real person in real-time. Also, it is easy to use; you only need to click on the button to start a conversation. The representatives are available during the opening hours, i.e., 0800-0000. However, the platform is closed during Canadian peak hours.
How Quick Can You Get Help with Casino Cruise’s Customer Support?
The live chat option is the quickest way to contact a customer representative. The representatives are friendly, experienced and well-versed to handle any problem you may have. You are sure to have the problem addressed within a few minutes. Explain the issue in detail to ensure it is addressed quickly. If the issue is a little complicated, the representatives may ask you to send a screenshot to the dialogue box.
Casino Cruise contact number is the second fastest way to reach a representative as you only need to wait for a few minutes. The call-back feature allows representatives to contact the player even during peak hours as the queues can get extremely long.
Casino Cruise contact email has the slowest response time as players have to wait a few hours to get a response. As mentioned earlier, this contact channel is excellent for players who want written proof of their interaction with the representatives.
Safety with Casino Cruise
In terms of safety they have a license from the United Kingdom and Malta. These are two of the most trustworthy states in online gambling hence you are in safe hands gambling with this Casino as they are being supervised by these states. The casino also adheres to all responsible gambling legislation, allowing you to self-exclude or limit your spending if needed. The website is secured with 256-bit encryption technology to ensure that it is completely safe from being hacked.
Casino Cruise Games
The Casino’s game selection of more than 1300 games is nothing short of excellent. It has popular games such as Guns ‘N Roses, Irish Gold, Hall of Gods and Mega Fortune. There are over 20 roulette games such as Cloud Quest Roulette and Roulette Pro on offer. Blackjack tables are also available such as Multi-Hand Vegas Downtown and Double Exposure. Many poker games are on offer such as Deuces Wild, Red Dog, Oasis Poker and Baccarat.
Top Casino Cruise Slot Games
Starburst is a Net Entertainment slot that has an arcade feel to it and several multi-coloured jewels. The slot machine has ten pay lines distributed within its five reels. It also has several features that make up for the few pay lines. One of them is an expanding Starburst feature that appears in the middle reels. When you hit the wild, they expand in the entire reel and remain there for up to three re-spins. This increases your winning potential up to $50,000. In the game, you can win up to 300x your stake when taking advantage of the bonuses. It is easy to play and has a coin range of between 0.10 and 100.
Mega Moolah Slot
Mega Moolah is the king when it comes to the world of progressive jackpot slots. This slot game by Microgaming features the use of five reels with a whopping 25 pay lines. The provider has used several themes, including Africa, Holiday, Egyptian and American themes. You play with a minimum of one and a maximum of five coins per line. The coin value ranges from 0.01 to 0.05. Its progressive jackpot keeps on growing with players winning millions of dollars. Otherwise, you can win up to 750 coins besides the jackpot. The progressive jackpot game is triggered randomly. However, you can increase your winning chances by staking the maximum possible amount.
Mystery Joker Slot
Mystery Joker is one of the classic Casino Cruise slot games provided by Play’n Go. The slot machine has three reels and five pay lines. You can win up to 100x your bet amount. Its simple layout should not fool you; it is feature-packed and very interesting. You can only bet with one coin per line. The value of the bet is between 0.5 and 100. It also has a jackpot worth 50 coins. Besides, you will also get a series of 10 free spins, which can be triggered repeatedly up to 50 free spins. You can also trigger a mystery win with a multiplier of up to 100x your bet amount.
Casino Cruise Jackpot Games
Despite not having a dedicated jackpot section on the main menu, Casino Cruise has several jackpot games that are a mix of progressive and fixed jackpot games. There are jackpot games on almost every category. Some of the most familiar jackpot titles include Mega Fortune Mega, Mega Moolah, Mega, Cyberstud Poker, Triple Seven Blackjack, Mega Jokers, Arabian Nights and Roulette Royale, among tens of others. Many of them have a regular in-game jackpot as well as the mega jackpot. Every jackpot game has the current jackpot value indicated on the icon. You can browse throw various categories, checking the available jackpots.
Live Dealer with Casino Cruise
The casino boasts an impeccable live dealer platform thanks to Evolution Gaming and NetEnt. Despite being a relatively new online casino in the industry, it ranks among the best live options in the industry. The live gaming option has 52 live games, featuring fantastic titles like the European, French, Immersive and Auto Roulette variants, the Baccarat (Regular and VIP), the Blackjack, the Dream Catcher and, several poker casino games. The games are available for play round the clock.
The Blackjack makes up most of the live gaming selection with up to 30 titles to choose. It is closely followed by the Roulette, which is available in 12 variants. Poker fans have not been left out; there are four tables, one for the Caribbean Stud Poker, the Ultimate Texas Hold’em, the Casino Hold’em, and the Three Card Poker.
Furthermore, since the live dealers come from Evolution Gaming, you are confident about fair and high-quality gameplay. Note that the casino does not offer special prizes for live games as you will find the same bonuses and promotions as in regular games. The house edge on blackjack and other table games is lower than that for slot games on live Casino Cruise. It explains why the casino anchors the sign-up bonus to the slot games and not the table games.
Casino Cruise App
Pros and Cons of the Casino Cruise App
- Hundreds of casino games available on the app
- Seamless integration with the main website
- Easy to use mobile app
- Casino Licensed in various countries
- Some titles are unavailable in the mobile casino
- Unavailable to players from certain regions
- Few bonus promotions on the site
Casino Cruise is ranked among the best mobile gaming platforms thanks to the vast selection of games it supports (more than 350 games on mobile). The game offering is not restricted to specific games as players can access table games, video poker, slot games, and the live dealer option. Slot games make most of the gaming titles with most of them featuring magical themes, fairy tales, and popular movies. However, scratch card games are relatively few as players can only choose from 7 titles. The mobile play format is compatible with Android and iOS devices, and players don’t need to download an app.
They just need to browse the name of the casino on their mobile devices and enter their login details to start playing. The casino sticks to the same black and gold theme on the desktop version, though the interface has been redesigned to cater for the small mobile screen. Furthermore, players never miss out on the free spins, bonuses, promotions and jackpots available on desktop formats and international players can choose from six languages (Swedish, English, Finnish, German, Norwegian, and Afrikaans).
Review and Ratings of Casino Cruise App
Casino Cruise casino apps are compatible with the most common mobile platforms, Android and iOS. The apps are designed to offer convenience when you want to play on the go. Casino Cruise has done a great job by designing an easy to use app that offers a personalised experience to the users.
You do not need to sign up afresh when playing on your app if you had already signed up at the desktop. Just log in with your credentials and start playing your game. Besides, the app uses the payment methods you had activated in the desktop site.
The app design has been tweaked to enable the best use of the small smartphone screen. You may find some few rearrangements so that you are able to use game controls and click on various bars with ease. However, all the information that is contained on the website is also available in the app. While not all games are available at the casino, most of the games are available with the same play features.
Casino Cruise app takes about 15 MB of your phone’s storage and a few megabytes of your random-access memory. This allows you to open the app and enjoy various games without having to close other applications. You would need an internet connection to play real money games. However, you can play a few games for fun when you are offline. We rate the casino apps as good and give it 7.8 out of 10.
Which Devices Accept Casino Cruise App?
You can play casino Cruise app by downloading it from the respective play stores of your phone’s platform. On Android devices, head to the Google play store and download the app. On iOS, the app is available on iTunes. For you to play Casino Cruise apps on your device, your phone must have met the minimum system and OS requirement. These requirements include at least Android 4.4 and iOS 8 or late versions. The earlier versions of the software do not allow access to the game.
Each of the app stores allows you to determine if the device you are purchasing has met the minimum requirements for the installation of the software. Visit the store with the device that you intend to use with the app to find out. Some earlier versions may be compatible with your device; the best Casino Cruise apps are the latest versions.
Some of the devices where you can install Casino Cruise apps include Acer Iconia, Google Pixel devices, iPad devices, iPhone 5 and later, Samsung Galaxy series, XiamiRedmi devices, Sony Experia, Huawei, HTC and ZTE devices. Any other brand that has met the minimum software requirements and has access to the play store can use the app. For devices that have neither of the software options, you can only access the casino via the HTML-based casino. Open one of the internet browsers and type in the casino URL and log into your account. Downloading and installation of the app should take less than five minutes.
Our Conclusion to Casino Cruise mobile
Casino Cruise mobile apps provide you with the convenience that flexibility that you need to play on the go. It has designed an easy to use app that accesses almost all the titles available in their main casino. As long as your device meets the minimum software requirements, you just need to download the app from the respective play stores and start playing your favourite games.
From the app, you can take part in all promotions and bonus offers at the casino. We are happy with the gaming experience on the app and recommend it to players at the casino. After checking various aspects of the mobile casino, including smooth play, number of Casino Cruise mobile games, size and memory requirements, among others, we have given the mobile casino a rating of 8.0 out of 10.