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Betsafe Review

Highlights

  • A safe and reliable Casino
  • Lots of games from various providers
  • It accepts many payment methods
  • App for the major gaming sections

Cons

  • Some popular casino games missing
  • Restricted in many countries
  • Some bonuses unavailable in some countries

Payment

  • Neteller logo
  • Skrill logo
  • Trustly logo

Software

Min. deposit

$10

Max. pay-out

$50,000 a day

Pay-out period

from less then one hour up to some days

Company

Betsafe Limited

Games offered

Slots, table games, live casino, scratch cards, poker

Licence

Swedish Gambling Authority, UK Gambling Commission and Malta Gambling Authority (MGA/CRP/108/2004)

Contact

Imprint

BML Group Ltd.,
Experience Centre,
Ta’ Xbiex Seafront,
Ta’ Xbiex, XBX 1027, Malta

Trusted

Betsafe casino has high withdrawal limits, hundreds of games and accepts various payment methods.

8 / 10

Total rating

Who owns Betsafe Casino?

Betsafe is a leading casino brand that has been in existence since 2006. It is owned by BML Group, which is partly owned by the Swedish gambling giant Betsson Group. Betsson owns other casinos around the world. This casino is huge across Europe and around the world with over 450 000 customers who come from over 100 jurisdictions around the world. It has a reputation for being fair, reliable and offering diverse services to different customers.

The website has a nice layout with the overall payout standing at about 96.8%. This casino changes designs with new offerings, which offers a great and fresh feel to the players. It is also available in various languages.

betsafe casino offers

Rating: 8 / 10

Betsafe Bonus & Promotions

Type of Bonus: Welcome Bonus
Bonus: 100% match bonus up to 150 and 50 free spins
Max Bonus: $150

There is a welcome offer for new players at Betsafe Casino. On their first deposit, the casino offers a 100% match up bonus up to $150. Customers also get 50 free spins on Book of Dead. It has a 40x wagering requirement within 14 days. This offer may change in some other regions. Hit Betsafe login page and click the welcome bonus.

betsafe bonus banner

Besides, the Betsafe online Casino offers players a chance to win part of the $1.5 million in cash in their Days Drops and Wins promotions. Specific slots are chosen for the tournament. They also stand a chance to win up to $1,000 in cash when they play on selected Evolution Live Blackjack tables. There are also seasonal offers. Besides, players can join the VIP program after earning points every time they play. The program has different levels.

Wagering Requirements with Betsafe

To activate the bonus offer, you must deposit at least $15 in your first deposit. This is an opt-in bonus, which you must claim when making the first deposit, or you will be considered to have forfeited it. The bonus comes with a 40 times wagering requirement that must be met within 14 days of the offer. You must complete the wagering requirement before making a withdrawal, failure to which the bonus, along with the winnings thereof, will be removed from the account. The bonus offer has a maximum bet restriction of about $8 per round and up to $0,50 per line that must be met or the account will be closed. Bonus amounts from free spins must be wagered for at least 30 times within five days so that the bonus can be claimed. The casino can cancel the offer should it suspects abuse of the offer.

  • The minimum deposit for activating the bonus is $15
  • This is an opt-in bonus activated when you login into your account for the first time
  • You must wager the bonus amount for at least 40 times within 14 days from the date of the offer
  • You must meet the wagering requirement before making a withdrawal or lose the bonus
  • The wagering restriction is $8 a round and $0.50 per line or have the account closed
  • Free spin bonus must be wagered for at least 30 times within five days before making a withdrawal
  • The casino can cancel the offer if abuse is suspected

Our Betsafe Casino Bonus Review and Ratings

Betsafe bonus is available to all players joining the casino. It is the first deposit-only bonus. Therefore, anyone who would wish to take the full bonus amount must bet with an equivalent. Players get Betsafe bonus of up to $150 and an additional 50 spins of the Book of Dead. This is an open offer and the Betsafe bonus code is not required to activate the bonus. However, check other requirements of the offer on the terms page so that you meet each of them.

When you sign up for the account, you must confirm it with the email link provided. Then, sign into the account and head to the deposit page. You will find a pop-up link to opt into the bonus. Alternatively, you can opt-in at the promotions page. At the moment, new customers are not getting Betsafe no deposit bonus when they signup. The casino may provide it in the future. If they require a code, you will find the Betsafe no deposit bonus code at the promotions page.

In addition, there are 50 free spins on the Book of Dead. The Book of Dead is a popular Egyptian themed slot that offers incredible wins. With fifty opportunities to try the game, it is an awesome way to get started. However, we feel that the bonus wagering requirement is a bit too high, which may drain all the winnings that new players make. The free spin bonus wins also carry a very short wagering requirement period that may not be met by busy players. Overall, this is a warm welcome to get started at the casino. A combination of these features and downsides along with the amount offered, has led to a rating of 7.9 out of 10. There is still room for improvement.

Terms and Conditions for Betsafe Casino Bonus

The welcome offer is available to one user per account. Opening multiple accounts may lead to account closure. Besides, your account must be confirmed before you make any deposits or claim the bonus offer. Deposits from Neteller and Skrill are not eligible for the welcome offer. Therefore, consider using other methods available at the casino.

betsafe bonus info

Get $150 & 50 Free Spins with Betsafe

The minimum that you can deposit to earn the bonus is $15. This may differ from one region to another. The bonus is only available for the first deposit only and there are no reload bonuses attached to the offer. Again, you must opt into the offer when making your first deposit in the account. There is a pop-up window for that.

The bonus amount will be locked until you meet the wagering requirement. This involves wagering the bonus amount for at least 40 times within 14 days. On the other hand, you must wager the free spins within three days of the ward. The bonus cash earned from the spins must be wagered for at least 30 times within five days after completing your spins. All spins are offered at the same time.

When playing with the bonus, you cannot wager more than $8 per round. If playing slots, you cannot wager more than $0.50 per line. On the other hand, Failure to meet this rule may lead to the immediate closure of the account. Each of the spins is worth $0.20.

Various Games contribute differently to the wagering requirements. All slots contribute 100% while all roulette table games, Casino Stud Poker and Caribbean Stud contribute 10%. Poker games have a similar contribution towards the requirement while all blackjack, baccarat and pontoon contribute 5% towards the wagering requirement. There are additional restrictions on the games you can play with the bonus wins from wagering the initial bonuses. We recommend that you check the terms before accepting the bonus.

Rating: 8 / 10

Betsafe Software

Microgaming is a leading provider on the platform. However, Betsafe has partnered with over 20 other providers who are a mix of big names and small casinos to provide diverse games. They include NetEnt, Evolution Gaming, Quickspin, Yggdrasil, Play ‘n Go, Relax Gaming, Barcrest Games, Red Tiger Gaming and Live 5 Gaming.Microgaming Logo

The casino has a filter that allows you to select games by a specific gaming provider if you want to experience their games. All of them provide games on instant play, whether on mobile devices or desktops. You can also use Betsafe download software to access most of the games free on the desktop.

Rating: 8 / 10

Betsafe Payments

From our Betsafe review, we have found several methods that players can use to deposit and withdraw cash from the account. Some of the popular payment methods include PayPal, Bank Wire, Trustly, iDeal, Skrill, Sofort, MasterCard, Maestro, Entropay, VISA, Paysafecard and Neteller. You may find some methods do not work in some countries while some local ones are available in some jurisdictions.

Deposits to the account are instant and free. The lowest you can deposit into the account is $10. The maximum depends on your chosen methods. In the same line, you can only withdraw a minimum of $10 and a daily maximum of $50,000. The duration that it takes to receive your cash depends on your choice. E-wallets process payments in an hour while cards and bank transfer take up to five days. Charges depend on the chosen methods.

betsafe casino payment provider

Our Rating & Review of Betsafe Deposit Methods

What should you expect with the Betsafe deposit process? Efficiency, security and reliability- that’s what we discovered. Betsafe is a highly reputable brand with an even bigger name backing it – Betsson Group. Therefore, we knew that the casino had decent services for customers. As with the Betsson casino, Betsafe doesn’t have as nearly enough payment methods as we would want. For a casino with over a decade in the business, expected more banking solutions. However, we can’t take away the fact that Betsafe tries to satisfy the diverse needs of its customer base. Whatever deposit method suits you best – direct bank transfers, credit card or e-wallet, Betsafe has an option for each. Customers also have online cards like Paysafecard, which are ideal for small payments.

Whether you want to keep your gambling payments private or intend to make a large deposit, Betsafe makes sure that you can. The casino is easy to use, even for a first-time customer. Transactions are fast, especially when you have all the right details. We didn’t have any safety concerns with cards transactions because the platform is encrypted. Although, we still recommend that customers take measures to protect their information like avoiding public networks and securing their playing accounts.

Limitations and Betsafe Deposit Fees

You don’t have to pay any charges when you fund your Betsafe account. Most online casinos don’t charge deposit fees. However, the service you use is another matter. Some payment methods have fees for certain transactions like funding a casino account. A credit card issuer or bank can charge up to 2.5% of your deposit. Despite the lack of a Betsafe deposit fee, customers can pay a small charge for withdrawals. Before you choose a payment method, you should know about the applicable Betsafe deposit limits. You have to send at least $10 with each of the banking options, except PayPal, which has a minimum deposit of $20.

All the available Betsafe casino banking solutions are eligible for deposits, but not all of them allow withdrawals. Note that your Betsafe cash out will have to go through the same method that you used for the deposit. It’s, therefore, imperative that you select a service that accepts both deposits and withdrawals. Your chosen deposit method can also disqualify you from the welcome bonus. Only credit cards and PayPal are eligible, so pick carefully.

Betsafe Payout Rates

The Betsafe payout percentage stands at 94% with its lowest RTP at 89%. We didn’t find an official payout rate on the site; the above figure is an average calculated from the RTPs of the different games available. However, we looked at reviews of Betsafe payment practices and believe that the casino does a decent job to satisfy customers. The Betsafe payout time is within 24 hours of making the request. If your withdrawal takes longer than this, then contact the casino because there might be a problem.

betsafe freespins

Remember to account for the processing times of the payment method. For example, a bank transfer can take up to 5 days. Betsafe has various regulations that can affect the withdrawal procedure. Therefore, ensure that you didn’t violate any of them before cashing out. Additionally, Betsafe can request for some form of verification during withdrawal, especially if it involves a considerable amount. Proof of address and identity will help the casino process your payout.

Rating: 9 / 10

Customer Service of Betsafe

You can access Betsafe customer service at any time of the day and night. There are several methods available through which you can access the customer service team. The chat box is the most convenient method you can use to access the service. It is located in the help page. You should get a response in a minute using this method.

betsafe casino support

Calling is the second fastest method besides Betsafe casino online chat method. The casino is reachable by various numbers, depending on your location, including 0044-808-2800 766 and 808 238 0028. Check if the casino has a local number for your country.

The third method is emailing support-en@betsafe.com. You can also use the email contact form on the website. Before using any of the methods, check the FAQ page for solutions to some of the problems on the site. There are several sections on the FAQ for ease of getting the right answers.

How to Contact Betsafe Support?

The customer service at Betsafe is available 24/7, giving players from all over the chance to get help. Contacting customer care representatives is not complicated regardless of the method you select. From the homepage, look for the ‘Help Centre’ icon at the bottom and click. It directs you to the support page where you can navigate to your desired option.

  • For the live chat, click on the button at the top, which takes you to another page. Unlike most casinos, you don’t go straight to an agent. The new page has a form that you need to fill with details like your full name and address. Use the live chat for non-complicated issues.
  • Click on ‘Email’ to send electronic mail to customer support. We love the email option for the convenience that it offers. However, it’s only suitable for problems that can wait a while for a response.
  • If you can’t wait even a few minutes for a solution, calling makes more sense. The Betsafe customer service number is listed on the homepage, at the bottom. Different contact numbers are available for various regions. Customers can also request a callback.
  • Lastly, you have the FAQs, which include regular queries from customers. Start from this section to save time because you could find the solution you require here. Below, we dig deeper into the FAQs.

Does Betsafe Casino Have a Live Chat?

Yes, the Betsafe chat is one of the avenues you can utilise to contact customer support. Access this from the help centre where the site has the FAQs. You can’t miss the red ‘Live Chat’ icon on the left of the page. Once you click on that, it opens the chat page on a separate tab. We found this to be a bit of an inconvenience, especially if you are in the middle of a game or a critical task on the main platform. The live chat also requires you to submit personal details. At the bottom of the form, Betsafe states that the data you provide is a legal requirement. A plus side of the chat box is that you can specify the nature of the question, making it easy for an agent to go straight to relevant solutions.

Despite the lengthy process to chat with an agent, we found the Betsafe chat features more than adequate. It’s an excellent alternative when the FAQs don’t suffice. The live chat should be your go-to solution when you want to compromise between calling and emailing the Betsafe customer service.

How Quick Can You Get Help with Betsafe Customer Support?

When you contact Betsafe support, the time it takes for a customer representative to attend to you depends on the communication channel. Telephone calls have an average waiting period of 2 minutes. If you sent an email, you would have to wait 30 to 60 minutes for an answer. The live chat takes 30 seconds at most. Note that these are only approximations and it might take longer or shorter, depending on how busy the casino is. Compared to other casinos of the same calibre, Betsafe delivers decent response times. Customers have assistance around the clock, so it doesn’t matter where you are playing from.

betsafe support response time

Rating: 7 / 10

Safety with Betsafe

Betsafe online Casino has provided various tools to ensure that players are playing responsibly. First, you can set the amount that you can bet over a given period along with a deposit and loss limit to prevent people from betting beyond their capabilities. There are also checks to keep underage players from accessing the casino. Besides, Betsafe takes care of the user information by using relevant IT tools that include SSL encryption and strict password policy. These tools prevent theft of personal information. Their software is also free from any malicious programs.

Rating: 8 / 10

Betsafe Casino Games

You can enjoy over 1,700 titles on your Betsafe casino. There are tens of games in every popular category with a good number of them being available to play in demo mode. Slots have the largest number of games in the platform with titles offered by different software providers. There are progressive jackpot slots, fixed jackpot slots, modern slots and classic games.

There are several table games and classics of various titles that include Dream Catcher, Blackjack, and roulette games. You can also play video poker and scratch card games too. If you know the games you want to play, use the search box on the top of the page to find the game fast.

betsafe casino games

Popular Betsafe Slot Games

Gonzo’s Quest

Gonzo’s Quest is a video slot offered by Net Entertainment. The player follows a Spanish explorer called Gonzo as he takes a trip to find the mysterious city of Gold called Eldorado. At the start of the game, there is a short video where Gonzo disembarks from the ship and enters the jungle. This game has an avalanche feature rather than your traditional reels. The feature comes with a multipliers feature. In the free spins feature, the wins are multiplied up to 15 times. There are five avalanches and 20 paylines. The highest win is 2500x your bet amount and has an RTP is 96%.

Play Gonzo’s Quest for free

Mega Moolah

Mega Moolah is a progressive jackpot game offered by Microgaming. It offers five reels and 25 paylines. This slot is one of the most popular progressive jackpots in the gaming world with high jackpots that sometimes reach to millions of dollars. You can play with one to five coins per line. The value of the coin moves from 0.01 to 0.05.

The progressive jackpot amount is shown on the icon. However, you can win the non-progressive jackpot of 750 coins. This slot has an RTP of 94% and comes with many features, including free spins and multipliers that increase potential wins.

Valley of Gods

Valley of Gods is another slot that features the ancient Egypt tradition. It takes to the valley of gods where you ask for luck to get some of the reaches. This is the reason why most symbols of the game look like Egyptian gods and holy animals of the time.

The slot comes with five reels and 45 paylines. It requires you to play Betsafe games with a minimum of 25 coins in a line. However, the coin value starts at 0.001 to a maximum of 4. This counters the huge coin requirement. Your maximum win is 580,000 the value of your coin.

Classical Games at Betsafe

Betsafe casino boasts of over 20 variations of your favourite classical games titles. You will find several roulette, baccarat and blackjack variants by several providers. To make it better, you can play free on any of the games in the category if you do not want to spend money on the games. You can select these Betsafe games according to the provider by using the search function at the top of the site.

Roulette

betsafe roulette

Roulette has become popular due to the relative ease of playing the game. Many variants of this game have a low house edge, which increases possible win to players. You can enjoy Lightning Roulette, European Roulette versions and French roulette. Check the details of each table variants to determine the payouts, limits and the house edge.

Blackjack

betsafe blackjack

There are several reasons why blackjack is considered as one of best Betsafe games. The game is easy to play, comes in many variants and has a low house edge. Betsafe boasts of some of the best blackjack games on the internet that includes blackjack single deck, Double Exposure Blackjack, Spanish 21 blackjack, American and French Blackjack. We recommend that you try free before paying for real money.

Jackpot Games

Betsafe has over a dozen jackpot games on its site. Various providers offer jackpot games. In slots, there are both progressive and fixed jackpot games. Most progressive jackpot games also have small jackpots. There are other jackpots in games such as Texas Casino Hold ‘em and video poker. All progressive slots and other jackpot games in other categories have the amount shown on the screen. Some of the most popular progressive Jackpot titles include Aloha! Pays, Arabian Nights, Mega Fortune and Cosmic Fortune. We recommend that you try jackpot games along other categories to increase the chances of a win.

Rating: 8 / 10

Betsafe Live Casino

The live casino provides a high-quality live casino that allows players to place bets on a live studio. Here, you can play on various tables that include Casino Hold‘em, Three-card poker, Dream Catcher, roulette and blackjack. Blackjack and roulette take up the largest number of variants, including the Pro Series, Immersive roulette, European roulette pro, VIP roulette, Multihand blackjack and single-deck blackjack.

Evolution gaming has the largest number of game titles on the platform. Other providers are Net Entertainment and Play ‘n Go. Table limits differ from one table to the other with low limits of about $0.1 and some with high limits of over $10,000. Sometimes, the casino offers promotions on live games.

Rating: 8 / 10

Betsafe App

Pros:

  • Casino optimised for mobile use
  • Lots of games from various software providers
  • Accepts payments from multiple providers
  • Various offers from time to time

Cons:

  • Few baccarat games in the app
  • Some bonuses are unavailable in some countries
  • Restricted in several countries

Are you wondering ‘what is Betsafe casino mobile platform like?’ We tested the web-based mobile casino in our devices and found it to be impressive. The site has been optimised to make the best use of screen and tap at buttons with ease. It is easy to navigate and very interactive. In addition, you can download the app for your Android or iOS device. You can download the app from respective app stores. Check the compatibility of the app with your device. You should be able to access most of the games in the desktop format.

betsafe casino mobile

Get $150 & 50 Free Spins

Review and Rating of Betsafe Casino App

A good number of players would like to play on the go. Many of them opened the casino account on their PCs. The Betsafe app gives them a chance to play on either the Android or the iOS platform. If your device is not any of these two platforms or you do not want to install an app, you can use the HTML-based mobile casino. The browser-based casino also offers quality gaming like the app. Using the app gives you a personalised touch as you can tweak the casino settings as per your preferences. This is not available in the web-based casino.

A few games and pages have been tweaked and have a different layout. The casino does this to create a better gaming experience for users with small screens. Its layout is optimised such that it is easy to click on buttons and read content without having to zoom in. However, everything else looks like the main website.

The mobile casino is connected to your main casino. Therefore, if you are installing an app and had an account with the casino, you just need to log into the app, and all your balances and settings will be reflected on the app. All promotions you enjoyed on the desktop will also be available on the app.

It is easy to install the app. Just head to the respective mobile platform app stores and download your app. It is less than 20 MB and does not take lots of memory when in operation. We have considered the gaming experience, availability of the app on different platforms, ease of use and available feature when rating the app. It gets a rating of 8.6 out of 10.

What Devices are Compatible with Betsafe Casino App?

You will get the best Betsafe apps on Google Playstore and App. Just get into the app store of your platform and download the app. However, before downloading, check if the device meets the minimum software requirements for the app. Devices that run Android 4.0 and above and iOS devices running iOS 8.0 and above should run the software without any glitches. You will also be notified from the respective stores if the app is compatible with your device. Avoid installing the app from third-party sites as the app may come with malicious software.

If your device accepts many of the other popular apps, you should not have any problem installing the Betsafe app. All popular Android devices that include Samsung Galaxy devices, HTC, Huawei, Xiaomi, Oppo, Google Nexus and Pixel, Sony Experia, Techno, ZTE and Nokia Android accept the software. On the other hand, iPhones 5s, 6s, 7s and X series accept the app. You can also run the app on iPad Air and iPad.

In the normal operation, the app should not take much of the memory at the expense of the others unless you are running low on RAM and storage space. As long as you have a RAM of 1GB or more and 200 MB of storage space, you are good to go. Software downloaded from the official sites is safe; it does not collect any information. We recommend the app for all Betsafe regular players as opposed to playing on the web-based casino.

Our Conclusion with Betsafe App

We are glad that the Betsafe mobile casino provides all the popular casino games titles. It has also tried to offer variety to its players by offering titles from various providers, both upcoming and large ones.

The app is easy to install on both Android and iOS platforms. There is also a browser-based mobile casino. In addition, it has a nice layout, which makes it easy to get your preferred games with ease. It is also easy to play games on a small screen. You will find nearly all the games found on the desktop site along with promotions and payment methods. We recommend the app for all players at the casino.

Conclusion

Betsafe casino has high withdrawal limits, hundreds of games and accepts various payment methods.

8 / 10

Total rating

Martin Hill tested and rated Betsafe Review