100 % up to €100
all currencies are exchanged in Euro
Platin Casino Review
€40,000 per month
up to 24 hours
Red Rhino Limited
Slots, progressive jackpots, table games
6, Investor House (Suite 3)
SGN 2461 - San Gwann
What is Platincasino? It is an online casino created by a dedicated group of gambling enthusiasts and experts. The gambling platform was an attempt at providing fun entertainment with high-quality games. Looking at how far the casino has come, it is excelling at meeting that goal. The operator was created for the German market, but over the past several years has become a credible gambling platform across Europe and beyond.
With a live casino and video poker platform, the casino provides wholesome entertainment. Regardless of your gambling requirements, you can find a game or two at this casino that you will appreciate. Customers have a decent welcome bonus to look forward to and a few other promotions. The biggest sell to play here is the selection of unique games that the casino provides for players. This Platincasino review explores that and a few other aspects of the casino.
Platincasino Bonus & Promotions
Type of Bonus: First deposit offer
Bonus: 100% deposit match
Max bonus: Max. Bonus: €100
When evaluating a casino, we always consider the offer available for new customers. Why should a player consider playing at this particular casino? The welcome offer at Platincasino online is not as generous as we have seen at other sites of the same calibre. Still, it’s an enticing bonus that will increase your initial bankroll. The casino matches your first deposit 100% capped at €100. Once you register an account, deposit a minimum of 10€ to qualify for the promotion. The operator requires you to submit the code WELCOME to activate the bonus. You have to stake the bonus and deposit 25 times within 14 days. Slots contribute 100% towards the rollover requirements while roulette and baccarat count 75%. Check the bonus terms to see how other games contribute. Bonus funds convert into real money after meeting the play-through terms, meaning that you can withdraw them.
The casino doesn’t have daily or weekly offers, which is a letdown. During the writing of this review, the operator has summer tournaments. Players can participate in one of the tournaments with prize pools of up to €6,000. They culminate into one large tournament that offers up to €80,000. For a casino that launched in 2012, we expected more in terms of promotions. However, customers still receive decent rewards to make this gambling website worth a look. Users also get to earn Platincoins, the casino’s loyalty currency, when they wager with real money. The coins can buy cash bonuses, free spins and other gifts at the Rewards Carnival.
Wagering Requirements at a Glance
- Only new customers who register accounts are eligible
- 100% match for first deposit
- A maximum of €100
- A minimum of €10 is required
- Bonus has to be staked through 25 times
- The funds are valid for 14 days
Our Rating and Review of Platin Casino Bonus
The welcome package is among the most popular bonuses at online casinos. It makes sense to consider it carefully when choosing a gambling platform. Platincasino is a German gambling platform founded in 2012 that went online in 2013. It is steadily growing into one of the casinos to watch. So, what can customers expect when they get an account here for the first time? The casino has a maximum of €100 waiting for you.
Platin Casino only accepts Euro and, therefore, you would have to calculate the currency equivalent when transacting in USD.
You get double your deposit to play with on selected games. Of course, you can only claim the welcome package after depositing the minimum or more, which is €10. The rollover terms are 25 times the bonus and deposit. If you deposit €50, the operator gives you another €50, so you have € 100 for bets. To satisfy the play-through conditions, you have to wager (100×25) €2,500. Claiming the bonus is easy. Users must submit the Platincasino bonus code for the welcome offer to claim it. Input the code WELCOME when funding your account to trigger the bonus. The casino deposits the bonus funds instantly.
Our casino reviews have revealed a host of welcome bonuses that are much more generous than this. An offer of €100, however, is not a bad one; we have seen smaller bonuses. You get 100% match, which is a decent addition to your bankroll. The maximum that you have to bet to enjoy the whole bonus is €2,500. Therefore, you must be able to afford that. Compared to other casino reviews with similar welcome offers, the Platincasino wagering requirements are industry average. Remember, though that you have to stake the bonus and deposit.
What some players might find restrictive is the 14-day validity of the package. The casino could do well with a longer expiration deadline than that. Before deciding to claim the Platincasino bonus 2020, ensure that you can use it before it expires. Depending on where you are playing from, you can get a Platincasino no deposit bonus of 20 free spins to use on Book of Aztec. The casino is always updating its offers, so customers should check the promotions page carefully to stay up to date. If a Platincasino no deposit bonus code is necessary, make sure you have the correct one.
Terms and Conditions
Never claim a casino welcome bonus without knowing its terms. You should be aware beforehand if you are in a position to fulfill all of them. As with all promotions, failing to abide by Platincasino bonus conditions could invalidate the entire offer. This review presents potential customers with an extensive look of the welcome bonus terms. The golden eligibility rule is that you must be a first-time customer. Platincasino deposits the bonus cash separately from the real money. This credit will maintain a ‘bonus’ status until you wager all of it according to the conditions. Once you accomplish that, the funds convert into real money, allowing you to cash out. Platincasino doesn’t impose a maximum conversion or withdrawal limit. However, your account might need to go through various checks before you can take out the money. The casino will also evaluate your wagering patterns before allowing any withdrawals.
So, how do you meet the rollover conditions if you get a Platincasino bonus? The operator has a maximum bet limit of €5.00 per game round/wager or €0.50 per pay-line. Casino games don’t count the same when wagering bonus money. Here’s how they pay out: slots – 100%, roulette and baccarat – 25%, Sic Bo – 20%, Stud Poker – 50%, blackjack and craps – 10% and other games – 75%. Double or nothing, risk ladder and card risk wagers don’t contribute anything.
You can’t satisfy the rollover requirements by playing progressive jackpots or live games. Platincasino also has a few selected titles that don’t count towards the play-through terms. Check out the list on the website to be sure. When you play, all wagers come from the real money balance. Once you deplete this amount, the casino moves on to the bonus credits. Your actual cash is available for withdrawal, if you choose to. However, attempting to cash out the bonus funds before meeting the rollover requirements will cause you to forfeit the entire bonus amount.
Platin Casino Software
Merkur is the primary software provider at this online casino. Knowing who owns Platincasino, this makes sense. Red Rhino created the casino for players in Germany, and Merkur Gaming is the largest igaming supplier in the country. The developer is famous for unique, innovative slots. It guarantees superior standard gaming with captivating graphics. However, Merkur only produces slots, and a full-fledged online casino has to offer diverse gaming. This operator achieves that by partnering with several other developers.
Customers have products from at least 20 other software suppliers. The casino gets products from some of the industry’s most reputable names, such as Microgaming, Play ‘n Go and NextGen Gaming. With such high calibre brands, players don’t have to fret about the fairness of the games at this gambling site. The game makers ensure that each title undergoes testing before putting it on shelves. Customers can wager on their favourites without worrying about rigging.
Platin Casino Payments
How do you fund your account to play at Platincasino online? The operator accepts all the standard methods – credit cards, digital wallets and bank transfer. MasterCard is the only accepted credit card, which can be a tad restrictive. If you prefer bank transfer, Trustly, Rapid Transfer and SOFORT Banking are the available alternatives. Neteller, MuchBetter and Skrill are some of the e-wallets you can use. The casino also allows customers to transact with Apple Pay, which is a huge plus side for customers on iOS. Various payment methods have different maximum limits which range from €100 to €5,000.
Our Rating and Review of Platincasino Deposit Options
Platincasino is an online casino worth paying attention to as we established from our review. The operator is doing a fantastic job of giving customers what they need. Its deposit options are some of the aspects that prove that. Platincasino deposit methods are chosen carefully to suit different users. The gambling website doesn’t provide a long list of payment services. It has 12 at last count. However, these banking alternatives cater to specific needs, and that is what makes them convenient. We prefer virtual wallets when using an online casino because they are simple and fast. The operator offers five e-wallets, including Skrill, Neteller and PayPal.
We like that Platincasino has banking solutions that are not easily available at other online casinos. One is CashtoCode, an efficient and speedy online payment service that doesn’t require you to provide bank or card details for transactions. Platincasino also allows Apple Pay. A fair amount of online gambling happens on mobile devices, and iOS is a popular platform. With Apple Pay, customers playing from iPhones and iPads can send money to Platincasino with incredible ease.
Limitations and Fees for Deposits
Knowing what to expect with Platincasino payments is good gambling practice. One huge disadvantage when paying at this German casino is that it only transacts in Euro. It means that whatever your normal currency is, you have to convert it into Euro before completing transactions. For a gambling platform that serves an international market, this is quite a limitation. Platincasino accepts only one credit card, and that can turn out to be an inconvenience for some customers. Not every credit card holder is on MasterCard, which means that those users would have to resort to other payment methods that might be less appropriate.
Platincasino deposit fee is zero, which is common in the industry. However, some payment services can impose service charges, so check with a specific one. The minimum deposit required is $10. Whatever the chosen payment method, funds appear in your account almost instantly after transferring them, allowing you to start playing immediately. We didn’t find any Platincasino no deposit limits in the casino’s payment terms. However, customers should always confirm with the operator in case this changes. The casino might need to conduct a KYC process before accepting deposits or withdrawals.
Payouts with PlatinCasino
Which payment methods can you use for Platincasino cash out? Customers can pick from the same ones that are available for deposits. In fact, the operator more often than not withdraws money to the same account used for deposits. Users don’t incur any fees from the operator when they cash out. Again, a payment method can include a service fee, which the customer absorbs. The average Platincasino payout time is 2 to 4 working days. We find that a bit lengthy, especially when you use a method with long transaction times. Some virtual wallets take up to 4 hours to process transfers while others can take over a day. MasterCard takes up to 2 days and wire transfers between 2 and 3 days. If the casino has to do verification checks into your account, the cash-out request takes longer than usual.
The maximum withdrawal is € 1,000 for all payment methods. This limit can be restrictive to high rollers who want to cash out in lump sums. €10,000 is the casino’s general limit per customer per week. The Platincasino payout percentage stands at over 98%, which is better than what most casinos offer. However, this is not the casino’s publishes RTP. It’s an average of the payout rates of the different games at the casino. If you enter a PlatinCasino promotion, remember to read the conditions to avoid confusion during withdrawals.
Customer Support of Platincasino
If you have a query about Platincasino login, how do you get an answer? For one, the gambling website has FAQs that cover a few basics. Customers seeking answers can look up this section first to see if they get the necessary assistance. If it doesn’t work, the casino provides the means to contact the support team directly. A live chat puts you in contact with an agent in less than five seconds. Unfortunately, it’s only available between 9 am and 12 pm. Email is the other alternative. You can email support and expect an answer within the day. The lack of telephone support and the limited hours of live chat support shortchange customers.
How to Contact Platincasino Support?
You are registering an account and have trouble with the welcome bonus code, how do you get assistance? Platincasino understands that users have their preferred methods of contacting customer service. Therefore, the operator gives you several ways to solve your problems.
The FAQs should always be the first place customers look for answers. Online casinos have recurring issues and typically compile these answers into one section. At Platincasino, you can find this section by clicking ‘FAQ’ at the bottom of any page on the platform.
If the FAQs don’t have the answers that you seek, try the two other options available. The live chat is the fastest Platincasino contact option. You can raise any number of issues here. Access live chat on the support page of the casino.
Sending an email is practical if the live chat is not available. The support page provides the email address that customers can use. Email replies take longer than live chats and, therefore, are suitable for non-urgent matters.
Unfortunately, users don’t get a Platincasino customer service number to call with complaints. However, the casino offers to call you back. You can provide a number via email or live chat, and request the support team to call you. The same applies if you need the casino’s fax number or address.
Does Platincasino Have a Live Chat?
The Platincasino chat is a convenient way to reach the casino support team. You can access the chatbox by clicking the ‘Support’ icon at the bottom of the page then click ‘live chat.’ Alternatively, you can click the ‘Chat’ button on the top-left of any page. The dialogue box opens in a different window. It requires you to submit your name, email address and a brief message.
An agent will then reply to help you with the issue. A customer can use the live chat to pass a phone number to an agent for a callback. Platincasino operates its chat service from 9 am to 12 pm. The hours of operation are one of the areas where the casino falls short. Urgent matters cannot receive the attention they warrant if it’s not during working hours. Apart from that, the live chat is intuitive and works satisfactorily on mobile and desktop.
How Quick Can You Get Help with Platincasino Customer Support?
When dealing with a time-sensitive matter, you want the support team to provide solutions as soon as possible. Customer support that replies to emails after 3 to 4 days is not worth contacting, and that means the casino doesn’t deserve your money. Customers can expect average response times from Platincasino support. You have to wait a minute or two to get an agent on live chat. Note that this duration doesn’t include the time it takes for you to fill the required fields in the dialogue box. Remember that you can only send chats at specific times.
Email replies come within 24 to 48 hours. The speed of the customer service depends on the time of day. Due to the limited time available for live chats, emails can take longer than usual during peak hours. The same goes for the callback service. We expect that as the casino grows its customer base, it will improve the support by increasing the hours of operation and adding a phone number.
Safety with Platincasino
Whey deciding on a gambling platform, the security provided for customers is always a concern. You want assurances that you can transact with your card without stressing over your data. SSL encryption on the website eases some of your worries. The casino provides quick access to transactions so that customers can review them for irregular activities. By partnering with GamCare and Gamblers Anonymous, the operator ensures that users receive appropriate help when necessary. It offers responsible gambling tools, including self-exclusion, deposit and loss limits.
Platin Casino Games
Playing at Platin casino online is an opportunity to choose from over 1,000 titles from several developers. Game variety is a big determinant when picking a gambling site, and this operator ensures that you have more than enough. To access the games, expand the drop-down menu and click on ‘Games’ to reveal the different types. The slot category takes up most of the library with a host of exciting titles. They come in various configurations from 1 payline to 50. Whatever you preferred theme, you can find a suitable title. Turn everything you touch into gold in Midas Golden Touch, play detective in 221B Baker Street or explore Norse mythology in Age of Asgard.
Players who fancy table games have a fair number to choose from at Platin Casino. If online roulette is your favourite, the platform has titles like European Progressive Roulette, Roulette 3D and Roulette VIP. Blackjack comes in all variants from the classic 21 to single-hand blackjack. The gambling website also has a video poker section with games like Jack or Better, Aces and Eights and Joker Poker. Virtual games and scratch cards are also available.
Popular Platincasino Slot Games
Online slots make up a large percentage of the games at Platincasino. They come in a wide variety that covers all kinds of themes. Merkur slot games are some of the options available at the online casino. The German developer has unique titles that are not easy to find. Platincasino offers quality slots from over 20 other suppliers, including Pragmatic Play, Microgaming and NetEnt. Below are three top slots:
Midas Golden Touch
Take the opportunity to turn everything you touch into gold like the legend of King Midas goes. This 5-reel, 20-betline slot from Thunderkick is one of the top slots to play at Platincasino. Land big wins with up to 10,100x your wager with the sticky respin feature. The wild multiplies your winnings up to 32 times. Midas Golden Touch delivers stunning graphics and simple gameplay.
Dead or Alive
This NetEnt video slot takes you on a thrilling adventure as you explore the harsh world of the Old West. Dead or Alive is a 5×3 slot that pays across 9 lines. With a well-chosen Western soundtrack and beautiful graphics, the game captures and retains your attention. It has substituting wilds and 12 free spins. The bet limit is between 9 Cent and 18 Euro. Dead or Alive is a high variance slot with an RTP of 96.82%.
221B Baker Street
Have you ever wanted to play the world’s top detective? 221B Baker Street from Merkur is your chance to do that. The slot’s theme is Sherlock Holmes, the eccentric and brilliant British detective. Landing a wild symbol can earn you up to 10,000 your wager. The Wild West duel challenges you to double your winnings as you play the detective.
Classic Games at Platincasino
Any good casino should have classic options for players who prefer conventional games. Platincasino caters to this customer base with a variety of top-range titles. Roulette is an old casino game, which is available in a number of variants on this platform. European Roulette is the most common and Platincasino has several titles from different developers, including NetEnt, Microgaming and iSoftbet. French, American and mini roulette are some of the
Baccarat is a highly sophisticated game that appeals to players with different skills. Whether you prefer the original baccarat variant or like Punto Banco better than the rest, Platincasino has something for everything. Choose from NetEnt’s Baccarat Professional Series to Microgaming’s Baccarat Hold Series.
Poker is a timeless card game that is a must-have at any decent online gambling website. The gambling platform offers several common poker variations like Caribbean Stud Poker, Tens or Better and Jacks or Better.
Platincasino Jackpot Games
Mega Moolah but Microgaming is one of the most prestigious progressive jackpots with prize pools reaching several million. You can wager on this game and various others at Platincasino. A progressive jackpot builds the prize pool from a percentage of each player’s bet. Besides progressive jackpots, players also have a selection of fixed jackpot games. Video slots contribute to some of the most popular jackpots. However, you can also win a jackpot through table games, cards and live games.
Platin Live Casino
Evolution Gaming runs the live platform. It means that players have some of the most popular live titles on the market. Speed Auto Roulette, Lightning Roulette and Live Baccarat are some examples. The operator also stocks live games by Authentic Gaming, which improves the variety. Customers can expect interactive game lobbies run by engaging male and female dealers. If you like the thrill of playing poker with a live dealer, the platform has several alternatives, including Caribbean Stud Poker. Table games are not the only gaming options available. The live casino has a few game shows, including Dream Catcher, Monopoly Live and Football Studio. You can play some of the live titles on smartphones and tablets.
Our Platincasino review would not be complete without looking at the mobile gambling options that are available for players. Unfortunately, the operator doesn’t have dedicated mobile apps. Again, for a casino that is almost a decade old in the business, this seems like a huge disadvantage. Customers should not worry, though. They can still play on their hand-held devices.
The casino has a mobile-responsive website that allows you to play on a mobile device through a browser. Players only have to make sure that they use updated browsers. We recommend that customers watch out for games that are optimised for specific browsers. Without the need for a Platincasino download, the gambling platform is accessible to a large number of mobile users.
Our Rating and Review of Platin Casino App
Native apps have a certain advantage when gaming, which is why online casinos are quick to provide them. Besides being operational since 2013, Platincasino doesn’t have a dedicated mobile app. It’s one of the downsides we highlighted when reviewing the gambling site. The casino doesn’t leave mobile users completely hopeless. It has HTML5 games that customers can get on any device. All it takes to play Platincasino mobile is an up to date browser. For this review, we evaluate the mobile platform available for customers. It is not much different from the standard site.
The website loads beautifully on smartphones and tablets. It is sufficiently responsive. Just because you are on a small screen doesn’t mean that you have to struggle while playing, and Platincasino makes sure of that. Each graphic renders as it should. Some games might take longer to load on mobile than desktop, but they don’t shortchange on picture quality.
The Platincasino mobile platform comes with all the necessary features. At the very top is a banner running the latest promotions. We love the positioning and the bright colour scheme because they capture attention easily. On the left of the platform is a drop-down menu to get users to different sections. The middle of the homepage contains the games while the last part had all the pertinent information about the casino.
Here, you can quickly get the basics of the casino like the payment methods available and game providers. The login and register icons are clearly visible at the top and bottom of the site. You can register an account on mobile and use the same credentials to log into the desktop website. We found the Platin Casino mobile platform uncomplicated with hassle-free navigation and satisfactory loading speeds. Even a customer who is playing at Platincasino for the first time won’t have trouble working the mobile site.
On Which Devices is the Platin Casino App Available?
Do you want to play Platincasino games without being stuck on your PC the entire time? Then the mobile-optimised website makes that possible. Because you don’t require a Platincasino download, you can play at the mobile casino from almost any device. iOS users can access the site via Safari or other alternative browsers. iPhone and iPads offer great gaming platforms that deliver impeccable loading speeds and graphics. The operating system has customised security measures that make it appealing for online gambling. For one, it has solid protection against viruses and malware, allowing you to play stress-free. Another plus point of playing on iOS devices is that the casino accepts Apple Pay. Customers can fund accounts without having to use another device. The same reasons iOS would make the best Platincasino app is why you should consider it for the mobile website.
Despite the good things about iOS, it doesn’t have as large a market share as Android. Millions of online users are on Android. Platincasino caters to this audience as well. Whatever Android device you are on, as long as it has the latest mobile browser, it can access the casino. The specific device determines the quality of the games. Android offers various security features that can help users physically secure their devices. With a fingerprint scanner, face recognition or voice ID, you can ensure your Platincasino account is not easy to get into. Apart from smartphones, you can play on numerous tablets.
The lack of a downloadable app means that Platincasino customers are not restricted to only Android or iOS devices. If you have a tablet running in Windows or a Blackberry, you can access the casino. The hand-held device only needs to receive an internet connection and run a decent browser.
Our Conclusion to Platincasino App
The platform has an intuitive interface that guarantees uncomplicated gaming. Even beginners will quickly adapt to the mobile casino. You get everything on the mobile site, including customer service, payment options and the rewards shop. Mobile users have the same Platincasino promotions as the standard website. The casino doesn’t give you any reason not to enjoy the convenience of playing on mobile.