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Casino Club Review

Highlights

  • A wide selection of games
  • Instant play and downloads
  • Uses SSL encryption
  • A variety of banking options

Cons

  • No 24/7 customer support
  • Many countries can’t access the casino

Payment

  • Klarna Logo
  • Neteller logo
  • Paysafecard logo
  • Skrill logo
  • Trustly logo

Software

Min. deposit

€ 10

Max. pay-out

€ 2.330

Pay-out period

Depends on the amount and payment method chosen.

Company

Casino Club

Games offered

Blackjack, Roulette, Slots, Poker, Baccarat, Craps.

Licence

MGA/B2C/142/2007

Contact

Imprint

Casino Club
Melfar buildings, Office 2
C De Brocktorff Street
Msida, MSD 1421, Malta

Trusted

Casino club online is a fabulous way to be involved in a friendly, exciting atmosphere whilst enjoying all your favourite games.

8 / 10

Total rating

About Casino Club

Casino club welcomes you to their fabulous live table games. Unique to this company, imagine being able to play “live” from your own home, where you can join in with the amazing atmosphere and chat with fellow gamers. These terrific games are brought to you via live streaming, meaning you are amongst all the action from your armchair.

With live dealers, you really experience the thrill of real casino play, whilst relaxed in casual dress. This is a huge advantage as many casinos impose a strict dress code. There is no closing time, you can play as long as you wish.

Alternative for Casino Club

Casino Club is no longer available for players. We have tested the best alternative for you. Check out Lucky Days Casino:
Play Lucky Days Casino

Rating: 7 / 10

Casino Club Bonus & Promotions

Type of Bonus: New player welcome bonus
Bonus: An option of 100% or 125% match up bonus up to $250
Max Bonus: $250

Casino club offers a great welcome bonus to new visitors you can either choose 100% welcome bonus of up to 250 euro which is valid for all games or 125% on up to 250 euro that you can use on all the slot games. These are both brilliant ways to get you started on playing these popular games.

Casino Club Bonus Banner

When you first log in to Casino club online there are 15 free spins available for your pleasure. When you make your first deposit online, you will receive 85 more complimentary free spins as a special thank you for making the deposit. Another welcome bonus is that you are entitled to an additional 100% reload bonus of your first deposit over the next few months. You can actually play completely risk-free as well as it is possible to claim free spins each day, you just need to watch out which games they are being given away on and claim yours.

There are many ongoing promotions, offers and loyalty programs as well, the loyalty program gives you points for every euro you wager. Sometimes there is a chance to earn extra loyalty points too when you play certain games or during special promotions.

A Quick Look at Wagering Requirements

New customers at Casino Club enjoy a welcome bonus, which is wagered along with the deposit. They must wager the bonus for 40 times before it moves to the cash balance. Wagers on the slot games should not be more than 5% of the bonus amount. The maximum bonus that can be placed on a roulette or table games is $25. This bonus must be redeemed through wagering in thirty days.

  • Deposit wagered with bonus
  • First deposit bonus wagered for 40 times
  • Wagers on slot game must not exceed 5% of the initial bonus
  • Wagers on table games and roulette should not exceed $25
  • Wagering must be completed in 30 days

Casino Club Bonus Review and Rating

Casino Club has given new players a choice of picking slots only bonus or Roulette bonus. The Roulette offer is a 100% match up to $250 while the slot bonus is a 125% bonus on the first deposit up to $250. Both bonuses are given as a lump sum on making the first deposit. At the moment, there are no Casino Club no deposit bonus offers or free spins offered along with the deposit bonus. You also do not require the Casino Club bonus code when activating this bonus.

The slot bonus can only be used on slot games. Casino Club has over 350 slot games that you can try with the bonus. When the no deposit bonus is available, you will get the Casino Club no deposit bonus code on the site if it is required. On the other hand, you can use the Roulette bonus to play table games, live casino and roulette variants. This casino offers over 100 games in these categories. There are no restrictions on the games you can play in the stated category. However, you must play within wagering limits discussed above.

By giving players an option on what areas to redeem the bonuses, Casino Club offers flexibility so that they can play on their favourite games. Those that are using the Casino Club software are eligible for 15 free spins. An additional 85 free spins are offered on making the first deposit. The free spins are offered for the selected game at the time of the award. These spins are valid for 14 days after the date of the award. The winnings from the free spins come with a requirement for wagering 100 times. Each of the games is played as three lines with each worth $0.01. We give the bonus offer a rating of 7 out of 10.

Casino Club Terms and Conditions

Casino Club offers a welcome bonus to one account per holder. Opening duplicate accounts may lead to the forfeiture of the bonus. To get Casino Club bonus, you should confirm your account through any of the verification methods and then deposit at least $10 into your account.

This is a one-off bonus that you must opt-in when making your deposit. When you choose the slot bonus, you cannot use it on any other games but can play different slot games. However, you should be sure not significantly reduce the bet amount after a win as it will be considered an abuse of the bonus offer. If you pick the roulette bonus offer, the playthrough for the roulette games is 1:1. However, there is an exception for the live roulette games. Read further terms on eligible games on the casino’s website.

Casino Club bonus terms

When you receive the free spins, you must exhaust all of them to receive the winnings made through them. You should have exhausted all of them within 14 days after the award. There is no limit to how much you can make through the free spins. However, each spin is worth just above $0.01. This offer is only available to selected countries. Where there are several new accounts from one household or IP address, only one account will be given the bonus spins.

Should you ask for a withdraw before the bonus wagering requirement is met, all the winnings that you had made on the account through the bonus will forfeit. This bonus cannot be redeemed along with any other bonus. However, players are free to pick any other bonus after losing out or completing this offer.
Rating: 9 / 10

Casino Club Software

Casino club uses software from several different companies to give you the best gaming experience with companies supplying their best games, slots and live table games.

Netent provides premium gaming from an up to the minute platform which enables mobile gaming from the app which is great for on the go games. Going by the current casino club reviews, the mobile gaming app is extremely popular. The slot games from Netent are also well-liked as they are fast-paced and fun with popular characters popping up in them.

Red tiger games are the multi-platform type that gives you great graphics and superb performance whatever device you are playing on, whether it’s on your mobile phone on the go or your home-based pc the quality will be amazing. The same software makes tournaments possible with live play and enables player interaction. Evolution gaming also brings you quality live games of roulette and blackjack for the real feel of a traditional casino.
Play ‘n’Go have award-winning slots for you to play, with brilliant graphics and all your favourite games. Win studios is another award-winning company with great casino club reviews for their slots and online gaming platforms.

Rating: 8 / 10

Casino Club Banking

Banking methods and accounts can be set up from most regular payment types. The main ones as normal are Visa, Mastercard, Giropay and Applepay, these are accepted for both deposits and withdrawals. Other companies are Skrill, Muchbetter, Neteller, and Uberweisung, these are all well known for online transferring of funds so are very useful.

Casino Club Banking Banner

The best way to make the most of your account is to deposit money and make the most of the experience. Withdrawals can be processed in four days, but this can depend on the amount you wish to withdraw.

Casino Club Deposit Methods Review and Rating

Several international online payment providers work with Casino Club. It also has a few ones that work in particular regions. Some of the international ones allow for integration with local payments, therefore, offering convenience to players. These deposit methods include MasterCard, VISA debit and credit cards, Skrill, Neteller, WebMoney, Moneta, Paysafecard, MuchBetter, Giropay, and ApplePay, among others. Some methods may not be available in some of the regions, but you should find a few that work across the board.

Casino Club accepts several currencies from different currencies. You have a choice of the Russian Rubies, SEK, USD, Euros, Pounds, NZD, and AUD, among others. The casino will ask you to determine the currency to use when signing up. However, you can deposit in any other currency and have it converted into your base currency at a small fee. Some Casino Club payments providers do not accept some currencies.

Casino Club has a robust deposit system where customers’ financial information is protected. The general transaction proceeds smoothly and fast. Therefore, you will have your cash in no time. In fact, many of the Casino Club payment providers offer instant deposits. The casino offers flexibility and convenience to players who would like to deposit with their mobile devices and play the games on the go. Most of the players we encountered in our survey gave the deposit system an 8.5 out of 10.

Fees and Limitations when Depositing at Casino Club

The Casino Club deposit limits differ according to your chosen mode of deposit. However, many of the methods have similar limits of between $10 and $5,000 each day. Note that Paysafecard allows only up to $1,000 in one transaction while the credit cards allow you to deposit up to $2,500 a transaction with the possibility of depositing twice to hit the daily maximum. The details on how to load your account with any of the methods are available on the payments page of the casino website. If you need further assistance, you can check the FAQ page or contact the customer support team.

Casino Club DepositThere is no Casino Club deposit fee in many of the payment methods. If there is any that charges, the information is provided on your account when making a deposit. Expect charges of less than 5% of the amount that you deposited.

A limit of up $5,000 a day is convenient for many players who would like to play with higher amounts. On the other hand, low stakers have a minimum of $10 to enjoy their favorite games at the casino. The fact that deposits are largely free is also good for players. We believe that the casino has met the basic requirements for a free and fast deposit system. Get playing with whatever amount you feel comfortable to stake.

Payouts with Casino Club

Just like the deposits, there are several Casino Club payment methods from which to choose. You can actually deposit and withdraw with many of these options. They include VISA, MuchBetter, Skrill, Neteller, Bank Wire, and Trustly, among others. You use the same method for Casino Club deposits and withdrawals where possible. MasterCard limits withdrawals using its card in some regions.

Casino Club PaymentsCasino Club pay out limitations to take care of the low stakers and high rollers. You can withdraw anything between $20 and $5,000 using many of the available methods. VIP club members have higher withdrawal limits than the standard players.

If withdrawing using any of the e-wallets, the Casino Club pay-out time may go up to four working days to be processed. Withdrawals using debit and credit cards take three to five days while many of the other processors process cash in four days. If you are making your first withdrawal, the casino will ask for proof of identity and your address as part of the ‘Know Your Customer’ policy. You may be asked to upload a copy of your ID and recent utility bill. Processing such documents may take a day or two. However, with other withdrawals, the pending time is up to 48 hours.

Some Casino Club payments are free. However, you may be charged a 2.5% of the amount you would like to withdraw as processing charges. These charges will be indicated in your withdrawal page. Overall, you should not have any problem withdrawing with any of the methods indicated on the page. However, if you have issues, the customer service is always at hand to help deal with such problems.

Rating: 8 / 10

Casino Club Customer Support

Casino Club contact details:

  • Telephone number: +356 27 780 102
  • Email: support@casinoclub.com
  • Live chat
  • FAQ

Customer services are there for you from 8am to midnight every day, they will be able to answer any queries you may have. They can converse with you in French, English and German. There is always online chat available, you can email with any queries to support@casinoclub.com or telephone +356 27 780 102.

How to Contact Casino Club Customer Support?

Phone number

In the advent of advanced technology, online casinos still need to include phone numbers in their support platforms. Including this option not only builds trust with the customers but also creates the personal touch people look for when interacting with brands. Casino Club knows this all too well and has included the phone contact +356 27 780 102. Players can only use Casino Club customer service number during the casino’s operational hours, usually from 8 a.m. to midnight CET.

Email

Casino Club contactThis platform is ideal for players who want to discuss lengthy and sensitive issues while retaining some level of privacy. Players can write to the email address support@casinoclub.com. The beauty of contacting the support team via email is that the user is not restricted to the casino’s operational hours. Also, players can explain the issue in great detail compared to using a live chat facility. As such, the representatives get a grasp of the subject and can resolve the problem effectively.

Live Chat

A live chat facility has become an invaluable tool for online casinos. The ease with which players can talk to customer representatives is a major bonus compared to other support channels. Casino Club has not been left behind as it has also included a live chat facility. The facility is only available during the company’s operational hours, usually from 8 am to midnight.

Does Casino Club Have a Live Chat?

Initially, Casino Club offered customer services via phone and email. However, the long response time has resulted in users opting for the live chat facility. With the live chat option, players don’t have to wait 48 hours or more to talk to casino representatives. Also, the facility makes it easy for players to speak with Casino Club customer support, which increases the satisfaction rate compared to other channels.

Our extensive review also showed that players feel more confident using the facility as it builds trust. Since Casino Club is an online website, it can be challenging to develop confidence with end consumers without meeting face to face. A live chat facility allows the company to create that face to face feeling by supporting convenient interaction between players and customer representatives.

At Casino Club, the responses are almost instant, and the support team is conversant with different languages (German, English, Dutch, French and Russian) to cater to its diverse audience. The representatives are friendly, approachable and committed to ensuring that every player receives the help he or she needs

How Quick Can You Get Help with Casino Club’s Customer Support?

The live chat facility guarantees near-instant responses thus, users are confident to resume play within a few minutes. Also, the availability of multi-lingual customer representatives enable non-English players to get answers promptly.

Casino Club supportThe response time varies for players using Casino Club customer service. During the peak season, users may be required to wait for a long time. As a result, Casino Club has included a call-back service to cater to players who are not attended to. Our review noticed that this feature not only reduced the call abandonment rate but also helped customer agents manage the high volumes of calls during peak season.

The email support platform has the longest response time as players have to wait up to 48 hours to get responses. However, Casino Club contact service tries to respond to the inquiries as soon as possible.

Rating: 9 / 10

Safety with Casino Club

Safety of all customers is paramount and taken seriously. There is a recommended set of golden rules for playing. they include sensible things like setting yourself a limit of spending and remembering to take breaks. Also, they recommend not playing when tired or inebriated and if you are lucky enough to have a winning streak, remember to stop. There is the availability to set up a spending limit so that you can set a maximum spend amount that will last a certain length of time. This is a sensible option as the system will recognise when the limit is reached, and an open game will automatically close. On the website, there is a checklist to follow in cases of feeling your gambling has got out of hand and there is a list of places that may be able to offer help and advice.

Rating: 8 / 10

Casino Club Games

The casino hosts famous gaming titles, including video slots, table games and specialty games. The greatest selection comprises slot games with titles like the Money Miner slot, Fortunes of Egypt slot and old school games like the Vegas Star slot, the Double Sevens slot, and Rockin’ Fruits. Table games feature famous variants of the roulette (the American, French, and European variants) and the blackjack (the European, Progressive blackjack, and the Super 7).

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Players looking for more exciting gameplay should try the Craps, Baccarat, War, and Keno. The casino also caters to video poker fans. Players chasing the rewarding jackpot games should try their hand on prominent progressive jackpot game such as Mega Moolah and more.

Top 3 Casino Club Games

Here are the Casino Club best games:

Epic Ape

epic apePlaytech created a gargantuan gorilla themed slot. It is set in a jungle. The slot has 3125 ways to win with the most recent version having 4096 ways to win. Its screen has 6×4 reels and not the usual 5×3. You can trigger up to 100 free spins if you land on the wondering ape. Con ranges between 0.01 and 2. The top prize is 300x your coin value when you land six ape symbols.

European Roulette Pro

european roulette proEuropean Roulette Pro is a variant of the classic European roulette. There is a version by Play’n Go and another one by Net Entertainment. The Play’n Go version allows you to try the demo mode. Just like the original, it has a single zero on the betting wheel. The game has an RTP of 97.3% with special bets. You can bet with amounts between $1 and $1,000. The inside bets lower but better payoffs than the original.

Loot EnKhamun

loot enkhamunLoot’enkhamun is a slot developed by Bwin Group. This slot has five reels but does not use the regular pay lines. Instead, if you land three or more of the matching symbols from the reel one, you are guaranteed of a prize. This results in about 243 pay lines. The slot has an RTP of 93.69% and allows a max bet of 0.2 per spin. You can win up to a maximum of 500x the value of your coin. It also has a jackpot, which is activated at random. When activated, you are taken to a Wheel of Fortune to try your luck.

Most Well Known Slot Games at Casino Club

Here are some of the best Casino Club slot games:

Book of Oz

The Book of Oz is based on magic. It takes you through an adventurous story of characters, heading to Oz where they get emerald to make them rich. The game is powered by Microgaming with demo and real play versions. This lot has five reels and only 10 pay lines. However, it makes up for this with generous free spins. All the pay lines are fixed. The coin value starts at 0.01 up to 2.00, and the maximum bet per spin capped at 100 each spin. If you land 5 symbols of the wizard, you win 5,000x the value of your line bet.

Starburst

Starburst is a jewel-themed slot game by Net Entertainment. This popular slot has five reels and 10 pay lines. It has an arcade feel. It does have free spins but on the expanding wild feature. These wilds only appear in the three middle reels. When they do expand, you get up to three re-spins. If new wilds occur when you are in the re-spin mode, you get additional re-spins. You can play with between 10p to $100 a spin. In the game, you will enjoy a mix of brilliant colours from jewel-like symbols. When you get the expanding wilds, you can win up to $50,000.

Rise of Dead

Rise of Dead is one of the several slots by Play’n Go that has a Mega Stacks feature. The slot is set in the Egyptian Valley of Kings where the character in the slot tries to revive a gold king while getting treasures that were buried with the king. It comes with five reels and 20 pay lines. The game can be played with amounts between 0.20 and $100 per spin. The Mega stacks feature is active with every spin you make on the main game while the Gift of gods re-spin two reels in the game. You can win between 500x and 5000x your bet amount.

Jackpot Games

The Jackpot section of the Casino Club offers you a chance to win life-changing jackpot prizes across various game categories. There are over 30 jackpot games, some of which are progressive, while others have a fixed amount. For the progressive jackpots such as Super Sevens, Aladdin’s Lamp, Amber Sky and Bay Patrol, among others, the amounts are indicated on the game icon as they increase. The rest have the jackpot information indicated when you click the game. You can try some free, but you do not win the amount on free mode.

Casino Club Free Games

At Casino Club, you get to try many of the Casino Club games in the slot section, online blackjack and online roulette sections free. However, you must have been registered at the casino to play the free games. The casino also offers free spins to new players on a selected game. This bonus is usually either on signing up or after making the first deposit. The Casino Club free games are a good chance to try out games before risking your cash. You can also use them when you want to play for fun.

Rating: 7 / 10

Live Dealer with Casino Club

Apart from the regular gaming titles, Casino Club hosts live games. Having partnered with Evolution Gaming, the best provider of live dealer games, Casino Club hosts the live roulette, live poker, live blackjack, and live baccarat. Cameras are set up in different angles, so you enjoy a real-time gaming experience as in a land-based casino. The roulette, for example, uses three separate cameras to provide a clear view of the wheel, shots of the table, and the picture-in-picture display.

Casino Club Live Casino Banner

Additionally, the casino allows players to use any of the gaming halls across Serbia to access the live gaming feature. There’s also an in-game live chat facility that allows players to communicate with the live dealer and interact with other players around the table.

Rating: 5 / 10

Casino Club App

Pros:

  • Doesn’t require download
  • Available on multiple devices
  • Fast loading speeds

Cons:

  • Limited game choices

The casino supports instant play on mobile and computer devices. This means players don’t need to download an app when using their mobile devices to play. The gaming software works directly from the browser, so you need to register or enter your login details to start playing. This process is straightforward; enter your address, passwords, and username. The casino will send a verification email that you click to activate your account. You can include the ‘Add to Homescreen’ icon to your Android browser for faster access. It adds a shortcut to the phone’s home screen so that you can access games any time you want just like regular apps. The mobile version is accessible on Android, iOS and Windows mobile devices.

Our Rating and Review to Casino Club App

Casino Club AppCasino Club does an excellent job with its desktop site and does not disappoint when it comes to the mobile platform. We found the mobile version to be as simple as the standard one. At the very top is the CC logo at the centre, a drop-down menu on the left, and the help button on the right.

Welcome bonus offers and other promotions take up a small portion at the top third of the homepage. The captivating graphics make the promotion easy to see, so you don’t have to scroll too further down looking for them. Below that is a toolbar with different game categories and a search filter. Most of the page contains the game offerings on the platform. At the bottom of the homepage, you get buttons for the email and phone contact of the casino customer service. You can also reach the casino through social media by clicking a small button. If you want to see the casino’s badges and registration number, the mobile platform has this information as well.

We would give the site a 4.5 out of 5 for intuitiveness. The platform responds to the slightest touch, which makes playing uncomplicated. It’s frustrating when you are trying to spin the roulette wheel but have to try several times. The layout is tidy and well-thought, allowing you to navigate the platform smoothly. We loved that you can quickly find specific games by clicking on a category. For example, if you want to check out new slots, you just go to that particular section of the library. The search bar also helps, especially when looking for an individual title or supplier. In terms of graphics, the mobile site has good quality, resolution and clarity.

Additionally, you can access your account whether you are using Edge, Chrome, Firefox, or other browsers. The game selection is impressive for mobile users; most of them comprise slot games that range from classic to TV-themed games. Sadly, the mobile version supports only a few live games (live roulette and live card games).

On Which Devices is the Casino Club App Available?

When it comes to mobile apps, casinos try to be as diverse as possible. The more devices that customers can use, the better. Compatibility isn’t a problem when it comes to using Casino Club on mobile. Like mentioned, the casino has its site optimised for mobile. It means that gamblers can reach the website from almost any device. If it’s an Android tablet or phone, enter the URL of the casino in your browser, and it will redirect to the mobile platform. If you already have an account, log in with the same credentials. If not, the mobile site gives users the option to register on hand-held devices. Casino Club mobile is available on all iOS devices, meaning you can play on your iPhone or iPad. Windows users are not left behind, either. You only require an updated browser. Casino Club gives you the alternative of a QR code. Use your phone or tablet to scan the code from the regular website and start playing on mobile.

Our Conclusion to Casino Club Mobile

Although it lacks native apps, the Casino Club mobile platform offers better service than most brands out there. The mobile-optimised website is clean, aesthetically pleasing and easy to navigate. It doesn’t lag when you try to load games, and that is a big selling point. The availability of various banking solutions on the mobile platform also provides convenience. Casino Club could do more for its gaming catalogue, but the available options guarantee great experiences. If you are looking for a mobile casino site that delivers on quality, gaming variety and user-friendliness, then Casino Club is a decent choice.

Conclusion

Casino club online is a fabulous way to be involved in a friendly, exciting atmosphere whilst enjoying all your favourite games.

8 / 10

Total rating

Martin Hill tested and rated Casino Club Review